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Bill Kay Nissan

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.6
2,579 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,579 reviews

November 14, 2021

Bad service, worse I’ve ever had. Bad nbadbad bad bad bad bad bad bad bad bad bad bad More

by ALACLA9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2021

Serviced my car quickly and throughly. Found two filters to replace. Added dollars to bill. More

by babs2835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy sitting by service door
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Nov 15, 2021 -

Bill Kay Nissan responded

Thank you babs2835 for your fantastic star rating.

November 13, 2021

Mr. Tim - thanks a lot for your great service and specially helping me in sorting out the rear seat belts. Thanks More

by Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Tim
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Nov 15, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 12, 2021

Ric and the team were fantastic, honest, and very quick. Great communication also, look forward to my next appt More

by CSCOTT1283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
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Nov 15, 2021 -

Bill Kay Nissan responded

Cscott1283, thank you for your kind words and this wonderful review!

November 11, 2021

Easy to schedule service for an oil change and service was performed in a timely manner. Always have a great experience. More

by tashacrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Nov 11, 2021 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

November 10, 2021

The service department showed Great Service and friendliness. The employees in the dealership were very friendly. More

by jm4cds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Bill Kay Nissan responded

jm4cds we are very happy to have provided you with such a positive experience!

November 10, 2021

This dealership is great. I had a wonderful time. Great customer service. Well organized and clean. More

by JALVARADO4787
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Paul Johnson, Shane Hernandez
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Nov 11, 2021 -

Bill Kay Nissan responded

JALVARADO4787 thank you for your kind words and this wonderful review!

November 10, 2021

This dealership is a great place. I had a wonderful time. Great customer service. Well organized and clean. More

by JALVARADO4787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Paul Johnson, Shane Hernandez
Report | Print
Nov 11, 2021 -

Bill Kay Nissan responded

JALVARADO4787 thank you for your kind words and this wonderful review!

November 09, 2021

Excellent service. Very welcoming and courteus staff. Always willing to help and listen to your issues. More

by rizkings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Nov 10, 2021 -

Bill Kay Nissan responded

Thank you for #1 star rating!

November 08, 2021

Fast and reliable service. I set and appointment and was expecting to be at the dealership fora while. However, I was out in a breeze. More

by 272DEVILDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Nov 10, 2021 -

Bill Kay Nissan responded

272devildog, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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