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Bill Kay Nissan
Downers Grove, IL
2,607 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,607 reviews
Verified Customer
October 31, 2021
Blame owner insted of trying to resolve or offer alternatives. Blowing fuses, says my wife is plugging to many devices in. Really, plugging two phones in blows fuses? New engine when not having alternatives. Blowing fuses, says my wife is plugging to many devices in. Really, plugging two phones in blows fuses? New engine when not having any issues other than oil sludge buildup. 65k miles and no mechanical problems but all you can offer is new engine. Would not consider cleaning, flushing, etc. Just offer 15 - 20 thousand dollar replacement engine. Found local shop who did flush and clean, no issues 1,000 miles later. Thanks but no thanks. More
by Mjfreebery
Employees Worked With
October 29, 2021
Thank You service department for helping me to keep regular maintenance on my car. Thank you for being fast and efficient, and for doing little things like applying coupons to my services to further sh regular maintenance on my car. Thank you for being fast and efficient, and for doing little things like applying coupons to my services to further show me that you care and want me to always leave with a positive feeling. This quality & kindness is why I continue to return too. Thank You! More
by CHRISTOPHERMTEDOR
Employees Worked With
October 29, 2021
The service was performed on schedule and completed promptly. I was kept informed of progress. They included an auto status check and report at no charge, and explained the results thoroughly. Very sat promptly. I was kept informed of progress. They included an auto status check and report at no charge, and explained the results thoroughly. Very satisfied with services I have done at this dealership. More
by dave
Employees Worked With
Service: Tim Mattern
October 28, 2021
Bill Kay Nissan has made a customer for life. As long as I have a Nissan I will not go anywhere else… says a lot considering I live an hour away and pass several dealerships. I have a Nissan I will not go anywhere else… says a lot considering I live an hour away and pass several dealerships. More
by scottc4545
October 27, 2021
Great follow up and easy to work with. Straight forward process to secure a vehicle for me in a tough market. Matt Klein did a great job communicating with me through the process and answering all question process to secure a vehicle for me in a tough market. Matt Klein did a great job communicating with me through the process and answering all questions in a timely manner. Would definitely recommend Bill Kay Nissan. More
by George W
Employees Worked With
Tim Anzalone, Kim Golden, Matt Klein
October 26, 2021
Friendly people. Fast service, attention to detail. I had questions and was answered to my satisfaction questions and was answered to my satisfaction More
by JANZAUNE66
October 26, 2021
Bill Kay provided excellent service, insight and speediness in my process of buying a new car. speediness in my process of buying a new car. More
by JOEYSPINO
