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Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,578 reviews
October 12, 2021
My car did not get washed after service , this should be mandatory . I also got a wash a while back and my car was filthy after too. Improve your customer service . mandatory . I also got a wash a while back and my car was filthy after too. Improve your customer service . More
by rockmanjudas
Verified CustomerEmployees Worked With
Shane Hernandez
October 12, 2021
Great place to get a new car I would send everyone here super happy here super happy here More
by avarela0807
Employees Worked With
Other Employees :
Randall Caldwell, Carl Beckstrom, Shane Hernandez
October 12, 2021
Tim, in service made me Very uncomfortable from a survey I will not be returning 😞 I will not be returning 😞 More
by SHEENASANDERS76
October 11, 2021
Everyone was very thorough and friendly. Wait time for vehicle was not bad at all. I recommend them! vehicle was not bad at all. I recommend them! More
by CLOSAY1
October 11, 2021
Very good service . Excellent knowledge about the work that had to be done to my truck. that had to be done to my truck. More
by YVONNELTAYLOR
October 11, 2021
Good afternoon all, My experience with Shane at Bill Kay Nissan was so nice , although he had me waiting for 1hr which was ok . In the future I will always by my cars from Bill Kay Nissan. Nissan was so nice , although he had me waiting for 1hr which was ok . In the future I will always by my cars from Bill Kay Nissan. More
by Lane
October 10, 2021
They give great service. The guys in the service department are always helpful when l call. department are always helpful when l call. More
by DLACRI
Employees Worked With
Other Employees :
Jerimy Witt, Randall Caldwell, Erik Esmits, Carl Beckstrom, Adrienne Salazar
October 08, 2021
Visited this dealer recently with a battery problem. My Nissan Maxima is still under manufacture warranty and it was the second time with the battery issues this year. Called the service dept. and confirme Nissan Maxima is still under manufacture warranty and it was the second time with the battery issues this year. Called the service dept. and confirmed that I need to tow my car to this dealer to repair and the towing cost is 100% covered by the manufacture warranty (same as last time of visit with the battery issue), also the dealer provided me the phone number of its contract towing company to call. However, I was asked to pay the full towing cost by myself when I checked the car out. My am an active AAA Plus member with the free towing service under my policy. I will ask the AAA to tow my car to the dealer if the dealer let me know in advance. Very bad experience with the dealer. More
by jianghong25
Employees Worked With
Jerimy Witt
