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Bill Kay Nissan

Downers Grove, IL

4.6
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,578 reviews

October 05, 2021

They were so friendly from the moment I checked in to when I check out. And they were fast! More

by michellesamaniego088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Oct 06, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 05, 2021

Taking my car in for service the service is prompt and professional the service guys is always talkative and friendly More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bergman the salesman who sold me the car, Jerimy Witt, Carl Beckstrom
Oct 06, 2021 -

Bill Kay Nissan responded

Hi Linda, we are very happy to have provided you with such a positive experience!

October 05, 2021

Everyone is very polite and professional. The service is thorough and explained in detail while spending time and answering any questions the customer has. More

by ansabos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Bill Kay Nissan responded

Ansabos, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 04, 2021

They took the car in and out quickly but did not complete the requested work More

by GWINGELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Bill Kay Nissan responded

Thank you for your very high star rating, Glad we could help.

October 01, 2021

They took great care of me and went above and beyond to get my repair taken care of. More

by STACYLEEZIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Matturn
Oct 01, 2021 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan.

October 01, 2021

They are very helpful, polite, and friendly. They are very knowledgeable about cars and car parts More

by T.THAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

October 01, 2021

Always prompt service and informative. Nice waiting area for customers. More oil change promos would be great. More

by Fantasynepptune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

Thank you for your kind words and this wonderful review!

October 01, 2021

They took care of my service quick and easy process. I took my car in and was informed of any problems and had them taken care of! More

by TAYASMITH45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 01, 2021 -

Bill Kay Nissan responded

Thank you for the high star rating!

October 01, 2021

I am grateful for the transparency that my Tim Mattern shared with me about the repairs my car needed. I appreciate him taking the time to explain what needed to be done and why. More

by papo_8704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 01, 2021

This place is awesome. They take the time to go through what you need and fix the problem. More

by OCHENDO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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