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Bill Kidd's Timonium Toyota

Cockeysville, MD

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217 Reviews

10401 York Rd

Cockeysville, MD

21030

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Showing 217 reviews

December 17, 2015

Great experience Elliot was great from the online communication, to my purchase of the 2015 Tacoma. If you are looking for a new vehicle I would highly recommend Elli More

by rockman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Evianiak
Dec 18, 2015 -

Bill Kidd's Timonium Toyota responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you again! Tom Myers, General Sales Manager, tmyers@billkidds.com

December 07, 2015

Who Said Exceptional Service Is A Thing of The Past Well not with Bill Kidd's! When spending my money I want to be happy and I expect the best service and that is what I received from Mike. Before purch More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thornton, Tom Walter, Elliot Evianiak
Dec 11, 2015 -

Bill Kidd's Timonium Toyota responded

Thanks so much for the wonderful review! We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again and we hope to see you again! Tom Myers, General Sales Manager- tmyers@billkidds.com

November 30, 2015

very friendly This was the best buying experience of my life. Everyone was very friendly and informative. There was no intimidation by any of the agents I dealt w More

by ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie, Andy, Elliot Evianiak
Dec 02, 2015 -

Bill Kidd's Timonium Toyota responded

Thank you for your review, Ross. We're glad to have our team assist you on your visit and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Tom Myers, General Sales Manager, tmyers@billkidds.com

November 03, 2015

Purchased 2016 Tundra Elliot provided outstanding service from our first interaction online, to our negotiation in person, to our eventual purchase. He was professional, c More

by Joe F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Evianiak
Nov 05, 2015 -

Bill Kidd's Timonium Toyota responded

Thank you for writing about your experience with us! I am happy to hear that Elliot was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Enjoy your new Tundra! Best, Tom Myers, General Sales Manager, tmyers@billkidds.com

October 22, 2015

Great First Car Buying Experience Elliot Evianiak was very helpful in helping me go through the new car buying process for the first time. Very helpful in person as well as through pho More

by jc47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Evianiak
Oct 30, 2015 -

Bill Kidd's Timonium Toyota responded

Your fantastic review was quite a refreshing to read! Congratulations on your new car! I am happy that Elliot provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Take care! Sincerely, Tom Myers, General Sales Manager

October 03, 2015

Poor Communication I was about to purchase a Prius and was very open about what was wrong with my trade-in when I asked for Kelly Blue Book FAIR CONDITION price. Instead More

by earlswagger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Myers, Matt Andersen
Nov 30, 2015 -

Bill Kidd's Timonium Toyota responded

Thank you so much for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealership during your visit. We would love to be able to speak with you regarding your car and make this right with you. Please contact us, reference your review, and ask for me directly. We would like to help resolve this matter with you personally. We look forward to speaking with you soon. Sincerely, Tom Myers, General Sales Manager, tmyers@billkidds.com

September 09, 2015

Fabulous car-buying experience I strongly recommend Elliot Evianiak, who spent a considerable amount of time with me yesterday while I explored new car options. Elliot is not only p More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy MacCord, Elliot Evianiak
Sep 17, 2015 -

Bill Kidd's Timonium Toyota responded

Thank you for leaving us this great review! We are very happy to hear that Elliot could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Tom Myers, General Sales Manager

August 14, 2015

Excellent Customer Care and a wonderful service My Sales Person Elliot Evianiak showed me the example of excellent customer care and service. He was very responsive and helped me with deciding my br More

by Ashwanth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Evianiak, Elliot Evianiak
Aug 15, 2015 -

Bill Kidd's Timonium Toyota responded

Thanks for taking the time to leave your feedback. Elliot is one of our best and really prides himself on taking care of the customer above all else. Thank you for your business!

August 05, 2015

Excellent Service My salesperson, Elliot Evianiak, was knowledgeable, considerate and attentive to my goals in making a purchase. He followed-up with me after my init More

by carhappybalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot Evianiak, Trevor Adair, Elliot Evianiak
Aug 07, 2015 -

Bill Kidd's Timonium Toyota responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Tom Myers, General Sales Manager

Aug 15, 2015 -

Bill Kidd's Timonium Toyota responded

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July 02, 2015

What a car-buying experience should be I've purchased numerous cars over the years and Mike Thornton displayed the (surprisingly) rare gift of listening to the customer and giving them exac More

by Murphy's Law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thornton
Jul 03, 2015 -

Bill Kidd's Timonium Toyota responded

Hey Murphy, Thank you for this great review! Mike is truly an exceptional employee and we appreciate him for giving you a great experience. If there is anything more we can do for you please feel free to come back and see Bill Kidd's Toyota any time! Take care. Sincerely, Tom Myers, General Sales Manager

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