Bill Knight Ford

Dear Bill Knight Ford Manager, I am writing to you with great concern regarding the situation with my 2020 Explorer ST. It has been three weeks since the vehicle was taken to the shop for an internal trans great concern regarding the situation with my 2020 Explorer ST. It has been three weeks since the vehicle was taken to the shop for an internal transmission failure, and I have yet to receive any clear updates on its status or a definitive delivery date. Frankly, the lack of communication is very frustrating. Had I known that going through this entire process would be such a major problem when I first bought the vehicle, I would not have made the decision to purchase it. I kindly request that you review my case and provide me with a clear and immediate answer regarding when my truck will be ready. I look forward to your response. More

Friendly staff willing to listen and meet customer needs. Sales staff had knowledge of what was asked. Sales staff had knowledge of what was asked. More

David and Sean are wonderful to work with. From having the vehicles I wanted to look at ready to test drive to the purchasing process, they made it seamless. Kyle in the business office was al From having the vehicles I wanted to look at ready to test drive to the purchasing process, they made it seamless. Kyle in the business office was also great. All three were patient, honest and helped me make educated decisions. Being unfamiliar with the process, I am very pleased with my experience and my new-to-me vehicle. I will happily recommend them to anyone I know that’s in the market. More

Great service Mario is an awesome salesman will defiantly us him for our next purchase! us him for our next purchase! More

They are convenient to our area. Staff is all very nice and helpful. Great dealership Staff is all very nice and helpful. Great dealership More

Keeli did a great job taking in my vehicle and getting it worked on in an appropriate time frame. She checked me out of the shop in a seamless manner. worked on in an appropriate time frame. She checked me out of the shop in a seamless manner. More

Great service on time,clean waiting area very nice and informative employees and I didn’t have to wait too long for the service informative employees and I didn’t have to wait too long for the service More

Professional, experienced, friendly, knowledgeable people that deal with people. Transaction was focused and quickly done! that deal with people. Transaction was focused and quickly done! More

I recently purchased a 2021 Gold certified Ford Edge from this dealership. After 6 months I was having issues with starting and my vehicle dying. The problem was fixed in a timely manner and I was updated on this dealership. After 6 months I was having issues with starting and my vehicle dying. The problem was fixed in a timely manner and I was updated on the progress which made it less stressful. Thank you! More

Mr Walker was prompt and courteous, had car service completed and paperwork ready on time. completed and paperwork ready on time. More