Bill Knight Ford
Tulsa, OK
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94 Reviews of Bill Knight Ford
Bill Knight Ford in Tulsa made the process really easy. Even though I had to wait quite a while to get my Bronco, Bill Knight and sales manager Kenny Owens kept me up to date and never made any promises t Even though I had to wait quite a while to get my Bronco, Bill Knight and sales manager Kenny Owens kept me up to date and never made any promises they couldn’t keep. More
Absolutely too busy to care. We purchased our 2019 Ford EcoSport from Bill Knight Ford. Shortly after purchase, the car would just make a terrible noise, lights come on, then it We purchased our 2019 Ford EcoSport from Bill Knight Ford. Shortly after purchase, the car would just make a terrible noise, lights come on, then it shuts down. If you're on the highway, too bad... find a place to pull over if you can. We made a service appointment for Sept 13 (booked August 16). When we went in for the appointment, they expected us to leave the car for "at least 2 weeks" before they could even look at it. Service advisor didn't see any issue with expecting a customer to be without their car for weeks. Understand, this wasn't to fix the problem, this was to assess the problem! Since that time, we have called many times trying to schedule an appointment. They say we'll need to drop it off and they'll look at it when they get to it in "a couple weeks". Absolutely unacceptable customer service. More
The sales person was not very knowledgeable about the vehicles and the sales manager that we spoke to was trying to nickel and dime the purchase and then became argumentative. We will not be going back t vehicles and the sales manager that we spoke to was trying to nickel and dime the purchase and then became argumentative. We will not be going back to Bill Knight Ford to purchase anything! More
Dealership is wonderful to work with. Salesman Lasha Hardin is the best I know. Went to great lenths to make sure I was happy. Would recommend to all my friends and family and some. Highl Salesman Lasha Hardin is the best I know. Went to great lenths to make sure I was happy. Would recommend to all my friends and family and some. Highly rated in my book! More
Great communication! Lasha and sales staff went out of their way to answer every question I had. So good in fact, I chose to fly 500 miles to purchase the vehicle i saw o Lasha and sales staff went out of their way to answer every question I had. So good in fact, I chose to fly 500 miles to purchase the vehicle i saw on their site. Everything went smooth and once i was onsite the staff were very friendly and accommodating. I had a better online experience dealing with lasha and Bill Knight ford than I did in person with several dealers in the Cincinnati area. More
Everyone has been great at this dealership! They are all friendly, the shop is well kept, and they are always transparent and honest about purchases. They are all friendly, the shop is well kept, and they are always transparent and honest about purchases. More
Excellent experience. Justing is the sales associate you want to work with. Truly knows the product inside and out. The most painless purchase I have ever made Justing is the sales associate you want to work with. Truly knows the product inside and out. The most painless purchase I have ever made More
They were fantastic from start to finish. We drove in from Edmond and they had everything ready to sign when we got there. Wonderful staff, easiest time I've ever had buying a vehicle. We'll We drove in from Edmond and they had everything ready to sign when we got there. Wonderful staff, easiest time I've ever had buying a vehicle. We'll definitely use them for our next purchase! More