
Bill Kolb Jr. Subaru
Orangeburg, NY
Filter Reviews by Keyword
By Type
3,455 Reviews of Bill Kolb Jr. Subaru
Glen Toker was professional, helpful and found us a Glen Toker was professional, helpful and found us a great car. We appreciated his low key, no pressure approach which kept us coming back. Glen Toker was professional, helpful and found us a great car. We appreciated his low key, no pressure approach which kept us coming back. Thanks! More
Terrific Used Selection of Subaru's! I was in the market to upgrade to a newer Subaru Forester. The first one I purchased from the dealer was a 2010 that had recently reached 100,000 mile I was in the market to upgrade to a newer Subaru Forester. The first one I purchased from the dealer was a 2010 that had recently reached 100,000 miles. A 2018 6 speed manual became available. I had Mel as a sales consultant. She was very knowledgeable, friendly, professional & easy going. I took the Forester for a test drive & immediately put a down payment on it. I sold my 2010 Forester the next day & six days later drove off the lot with my 2018 Forester. The car looks & performs like it's brand new. Thanks Mel! More
My experience with Bill Kolb Jr Subaru was excellent! My sales rep, Helman Cano,couldn't have been more helpful or informative. He was not only helpful, but was extremely patient with me. sales rep, Helman Cano,couldn't have been more helpful or informative. He was not only helpful, but was extremely patient with me. More
Wonderful and seamless experience! My wife and I had an excellent experience renewing our lease at Bill Kolb! Connor is really a fantastic representation of this otherwise cutthroat bus My wife and I had an excellent experience renewing our lease at Bill Kolb! Connor is really a fantastic representation of this otherwise cutthroat business. He made everything super easy for us, he was friendly and calm throughout the entire process (even though we kept changing our mind!), and always very accommodating to our questions and requests. We never felt pressured to "spend more" as you would at most (if not all) other dealerships, and he was able to get us everything we were looking for while working with our budget (within reason of course!). Marty was also a pleasure to deal with! Usually I need to roll up my sleeves when I get to the finance manager, but again, he offered friendly advice and we didn't feel that unpleasant "dealership pressure" when talking money. When my lease is up in another 3 years, I am definitely going back to Connor and Bill Kolb for another Subaru! More
The staff was polite and friendly as well as knowledgeable. They took their time to answer questions and were fair in the financial component of the sale. knowledgeable. They took their time to answer questions and were fair in the financial component of the sale. More
Another great experience at Bill Kolb Suburu. Howard was our salesperson and I found him so easy to work with. He was knowledgeable and the purchase process was truly no hassle and straightforward. I would our salesperson and I found him so easy to work with. He was knowledgeable and the purchase process was truly no hassle and straightforward. I would recommend Howard and the Bill Kolb Suburu team to anyone. More
Everyone at the dealership was very helpful, professional and easy to work with. Deciding on a new vehicle with so many to choose from is stressful, but not when you deal with the folks at Bill Kolb. and easy to work with. Deciding on a new vehicle with so many to choose from is stressful, but not when you deal with the folks at Bill Kolb. More
Howard provided exceptional service throughout my buying experience. He listened to what I was looking for and offered suggestions and options that fit my wants and needs. Howard was thorough in explaining experience. He listened to what I was looking for and offered suggestions and options that fit my wants and needs. Howard was thorough in explaining everything to me and ensured that I understood before moving on. He kept me updated on the status of my car and was very flexible working with my schedule. My car purchase was a seamless, positive experience. Looking forward to more business with Howard in the future. More
Customer service has gone down hill We have been leasing from Bill Kolb for many years now. Generally it has been a good experience. For our new lease, this was not the case. To begin wi We have been leasing from Bill Kolb for many years now. Generally it has been a good experience. For our new lease, this was not the case. To begin with, we never received a phone call to come in and discuss a new lease. And when we set up an appointment on our own, we were given a very new salesperson who did not seem to be particularly educated on the new Outback models. After looking at the website when I got home, I knew more than he did. When it came time to pick up the vehicle, we had to wait what seemed like forever to sign papers and finally get our car. It took almost 3 hours. We will most likely consider a different dealership next time. We had worked with Ross Kelter for our previous leases which was very straightforward and went very smoothly. Unfortunately he is on leave and was not available for us this time around. More
Every one at bill Kolb is so friendly and helpful this was my 4th lease from them and always worked with sonny one of there sail person there who made me and my wife feel at ease along with Joe the manage was my 4th lease from them and always worked with sonny one of there sail person there who made me and my wife feel at ease along with Joe the manager who was so helpful I can always count on getting the car I wanted and not feel pressured into buying I highly recommend bill Kolb Subaru to anyone looking for a car new or used they make you feel welcome not like some other dealers I have been to “ pushing you to buy “ so thank you sonny & joe again for a easy leasing experience. More