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Bill Kolb Jr. Subaru
Orangeburg, NY
3,276 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,276 Reviews of Bill Kolb Jr. Subaru
August 03, 2019
Great customer service, very little sales pressure. Really enjoyed working with Howard, he made the dealership experience a lot less stressful and even fun. I would recommend this dealership to a friend Really enjoyed working with Howard, he made the dealership experience a lot less stressful and even fun. I would recommend this dealership to a friend. More
by Subzero1233456
Employees Worked With
Howard Bonfield
Helpful August 03, 2019
First Dealership Car I'm used to buying sketchy Craigslist specials and had been visiting dealerships to finally replace my 2007 Subaru Impreza. Most other locations put a I'm used to buying sketchy Craigslist specials and had been visiting dealerships to finally replace my 2007 Subaru Impreza. Most other locations put a lot of sales pressure on me and were more concerned with making a sale than helping me as a customer. Howard was extremely patient and understanding about my situation. He answered my questions and took care of insurance and registration, making it extremely painless for me. Not once did I feel pressured into the buy or like I was being taken advantage of. Paul in Finance was also very helpful and understanding and realistic about my financial options. Overall, I am very happy with both my purchase and my experience with Howard Bonfield and Paul Spiegel, and the rest of the staff at Bill Kolb Jr. Subaru. I would highly recommend it to anyone looking for a new vehicle. More
by Kevin
Employees Worked With
Howard Bonfield, Paul Spiegel
August 01, 2019
Poor quality servie with a smile Friendly attitude. However, the emphasis is definitely on quick service, as opposed to good service. Since buying my 2015 Outback new 4 years ago, I Friendly attitude. However, the emphasis is definitely on quick service, as opposed to good service. Since buying my 2015 Outback new 4 years ago, I have been back with a sun roof problem at least five times. Always the same issue, the clamp from the accordion cushion comes off after about 4-5 sun-roof openings. Always the same side; the other accordion cushion never had any problems. Always the same story, it takes them about 5 minutes to put a new clamp on and they tell me that the problem is fixed for good. Always the same result though. More
by AlexA
Employees Worked With
Makes no difference who you deal with among service advisers
August 01, 2019
I would recommend this dealership This is the third Subaru that I have leased from Bill Kolb Subaru. Holman Cano was my salesman on the last two. He is professional, kind and helpful. This is the third Subaru that I have leased from Bill Kolb Subaru. Holman Cano was my salesman on the last two. He is professional, kind and helpful. When my lease is up Holman will be the person I can trust. Thank you Holman. I love the car More
by Diba1950
Employees Worked With
Holman Cano, Paul Spiegel
August 01, 2019
Outstanding Customer Service Second time buying a car at Bill Kolb Jr. Subaru and the customer service still remain the same. Gary and his team are very knowledgeable. They are ve Second time buying a car at Bill Kolb Jr. Subaru and the customer service still remain the same. Gary and his team are very knowledgeable. They are very detailed oriented, not to mention, very funny, which makes the workplace enjoyable and clients are happy. I think they make the best team. More
by sammy
Employees Worked With
Gary Mendelsohn
July 31, 2019
Helpfull and efficient Very pleased with the buying experience. Pleasant and transparent process throughout with no pressure to close the deal. I will consider the Bill Kolb Very pleased with the buying experience. Pleasant and transparent process throughout with no pressure to close the deal. I will consider the Bill Kolb team for all my future purchases. More
by DDMontvale
Employees Worked With
Bob Arturi - Sales specialist
July 30, 2019
Purchase of new Forester & used Impreza All in one week! My sales consultant Richard Knel was great. Knowledgable, friendly, patient and very willing to listen to my needs and concerns. Highly recommend. A My sales consultant Richard Knel was great. Knowledgable, friendly, patient and very willing to listen to my needs and concerns. Highly recommend. A pleasant experience. More
by Tom T.
Employees Worked With
Richard Knel, Paul Spiegel
July 30, 2019
You shouldn’t go anywhere else! My 2nd leasing experience with this dealership. John and his manager were phenomenal. After completing the paperwork, I changed my mind about model ch My 2nd leasing experience with this dealership. John and his manager were phenomenal. After completing the paperwork, I changed my mind about model choice, but they didn’t rest until I was happy. So pleasant and professional. More
by Happy
Employees Worked With
Joe Postighone, John Lyons Jr.
July 29, 2019
Easy Peasy Extremely pleasant experience. Gary was helpful, funny and knowledgable. It was a no hassle, no haggle transaction. Would definitely recommend to fri Extremely pleasant experience. Gary was helpful, funny and knowledgable. It was a no hassle, no haggle transaction. Would definitely recommend to friends and family and would buy again from him. More
by Egtz1104*
Employees Worked With
Gary Mendelsohn
July 27, 2019
used 2018 subaru impreza sale Howard Bonfield was extremely professional and very organized. He was kind and genuine and I truly enjoyed my first experience with this dealership th Howard Bonfield was extremely professional and very organized. He was kind and genuine and I truly enjoyed my first experience with this dealership thanks to his hard work and efforts. More
by amanda123
Employees Worked With
Howard Bonfield
