Bill Kolb Jr. Subaru

My First Subaru I had done my research and knew exactly which model I preferred. When I went into Bill Kolb Jr Subaru, no one greeted me. I asked if someone could hel I had done my research and knew exactly which model I preferred. When I went into Bill Kolb Jr Subaru, no one greeted me. I asked if someone could help me but it seemed everyone was expecting a client. My first impressions weren't favorable. Finally I was introduced to Sonny and he was amazing. Unfortunately, when I arrived early for our next appointment, he was with another client and he kindly introduced me to Richard K. I was in great hands! Richard was patient, answered all of my questions clearly and allowed me plenty of time to test drive two different models. He found a new car being delivered within the month and the deal was set. When it arrived (the next day!) Richard once again took the time to explain every feature on my new Subaru. The paperwork was finished quickly and I drove away in just over an hour. I would recommend this dealership (and especially Richard or Sonny). More

Preowned WRX STI Made the drive up from Manhattan to see a 2018 STI Limited after the "virtual" assistant told me it was available. Got to the dealership, met with Bob Made the drive up from Manhattan to see a 2018 STI Limited after the "virtual" assistant told me it was available. Got to the dealership, met with Bob A, and found this car was already sold. I was also looking at a similar '18 WRX Limited as well, but come to find out both had "branded" titles. Bob took me on a test drive of the '18 anyway and we discussed what I was looking for. While we weren't able to find me anything immediately, shortly after leaving, Bob called and let me know about another '18 STI that just came in. Took a quick look and due to it being a customer return, I couldn't test drive but it had everything I wanted, so came back and made a deal. It did take 2 weeks for the title to clear on the return, but delivery of the car was smooth and painless. While the entire experience here has been different than the luxury dealerships I've worked with in the past (think no back and forth with sales managers, no wasted trips, no aimlessly waiting, phone calls verses just using email!) it all worked out and for those that are used to this type of buying experience, most would say it was good. Either way, the car is flawless and I appreciate the help getting me into it. More

First Subaru Larry was excellent, great to work with. Professional and friendly. Very knowledgeable. Made buying our first Subaru so easy. Everything went smoothly Larry was excellent, great to work with. Professional and friendly. Very knowledgeable. Made buying our first Subaru so easy. Everything went smoothly. Picked up our car the next day. More

Subaru Hatch Back The dealership is great and professional. Employees where helpful is showing me car and going over paperwork to purchase car. I managed to Purchase m The dealership is great and professional. Employees where helpful is showing me car and going over paperwork to purchase car. I managed to Purchase my car in one day! Awesome! More

Great customer service, very little sales pressure. Really enjoyed working with Howard, he made the dealership experience a lot less stressful and even fun. I would recommend this dealership to a friend Really enjoyed working with Howard, he made the dealership experience a lot less stressful and even fun. I would recommend this dealership to a friend. More

First Dealership Car I'm used to buying sketchy Craigslist specials and had been visiting dealerships to finally replace my 2007 Subaru Impreza. Most other locations put a I'm used to buying sketchy Craigslist specials and had been visiting dealerships to finally replace my 2007 Subaru Impreza. Most other locations put a lot of sales pressure on me and were more concerned with making a sale than helping me as a customer. Howard was extremely patient and understanding about my situation. He answered my questions and took care of insurance and registration, making it extremely painless for me. Not once did I feel pressured into the buy or like I was being taken advantage of. Paul in Finance was also very helpful and understanding and realistic about my financial options. Overall, I am very happy with both my purchase and my experience with Howard Bonfield and Paul Spiegel, and the rest of the staff at Bill Kolb Jr. Subaru. I would highly recommend it to anyone looking for a new vehicle. More

I would recommend this dealership This is the third Subaru that I have leased from Bill Kolb Subaru. Holman Cano was my salesman on the last two. He is professional, kind and helpful. This is the third Subaru that I have leased from Bill Kolb Subaru. Holman Cano was my salesman on the last two. He is professional, kind and helpful. When my lease is up Holman will be the person I can trust. Thank you Holman. I love the car More

Outstanding Customer Service Second time buying a car at Bill Kolb Jr. Subaru and the customer service still remain the same. Gary and his team are very knowledgeable. They are ve Second time buying a car at Bill Kolb Jr. Subaru and the customer service still remain the same. Gary and his team are very knowledgeable. They are very detailed oriented, not to mention, very funny, which makes the workplace enjoyable and clients are happy. I think they make the best team. More

Helpfull and efficient Very pleased with the buying experience. Pleasant and transparent process throughout with no pressure to close the deal. I will consider the Bill Kolb Very pleased with the buying experience. Pleasant and transparent process throughout with no pressure to close the deal. I will consider the Bill Kolb team for all my future purchases. More