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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

November 24, 2018

My experience with this dealership was great The people at this dealership that helped us with our trade in vehicle were really great at answering all our questions and getting us into a new vehi More

by roc1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Spiegel, John Lyons Jr.
Nov 26, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new Subaru. We hope we were able to exceed all of your sales expectations. We work hard to make every customers visit to our dealership a great one. From our no haggle pricing to our salaried sales team we focus on our customers satisfaction first. We hope you enjoy your new Subaru and come back to us in the future when you are ready for the next one.

November 23, 2018

Very customer centered, made the process easy. I felt taken care of and listened to.I felt customer service was the top priority and the interchange was centered around my needs. The service, thoug More

by Conscious
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Paul Spiegel
Nov 26, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new Subaru. We hope we were able to exceed all of your sales expectations. We work hard to make every customers visit to our dealership a great one. From our no haggle pricing to our salaried sales team we focus on our customers satisfaction first. We hope you enjoy your new Subaru and come back to us in the future when you are ready for the next one.

November 21, 2018

Great team & professional culture. By far the best service I’ve gotten in any dealership. Subaru and their team really care about each and every customer. They always take the extra st More

by 9Lakeview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Annicchiarico
Nov 21, 2018 -

Bill Kolb Jr. Subaru responded

Thank you for taking the time to write such a wonderful review. Our service team is top notch and treats every customer like family. We want to make sure you happy with everything on the vehicle before it leaves. We hope you'll continue to choose us for all your future repairs.

November 16, 2018

Bill Kolb Jr. Subaru is a real place and it's great! I only knew this dealership from ads in Sunday papers - no personal knowledge or recommendations. From my initial call to inquire about cars, I was t More

by al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Marty Shuvall
Nov 20, 2018 -

Bill Kolb Jr. Subaru responded

Thank you for writing such a wonderful review. We strive to make every customers experience at the dealership a great one like you got to experience. We make the sales process fun and easy. You should never be stressed or worried when making such a large purchase and we work hard to make that happen. We hope you enjoy your new Subaru and come back and see us when you need service done on the car. You can expect the same level of care from our team.

November 15, 2018

Freindly staff, great experience! In shopping for a newer car I had the pleasure of dealing with the staff from Bill Kolb Jr. Subaru. What I thought was going to be a nightmare turned More

by maffei88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Joe Postighone, Maryellen Dixon
Nov 15, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We are glad you found our team and sales process so enjoyable. We strive to make every car buying experience a great one. If there is anything else we can ever do please let us know. We hope you enjoy your new car and when you are ready for your next one don't hesitate to see us again.

November 13, 2018

very easy to purchase a car. It was a very easy experience to purchase a car. Holman was great and was not pushy at all. This was a refreshing change from they typical car sales More

by Cars123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holman Cano
Nov 14, 2018 -

Bill Kolb Jr. Subaru responded

Thank you very much for your kind words. We try to create a very different atmosphere than your typical car dealership and we appreciate hearing when our efforts have paid off. If I can ever be of assistance please do not hesitate to let me know. Thank you, again. Chris Flood, GM.

November 13, 2018

Great Experience I had a great experience working with Howard. He bent over backwards to get me what i needed and make the process as simple as possible and i really a More

by CJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Nov 14, 2018 -

Bill Kolb Jr. Subaru responded

Thank you very much for taking the time to let us know about your interaction with our store. I will be sure to share your comments with Howard. He is truly dedicated to our customers and makes sure that their experiences are pleasant ones. If he, or I, can ever be of assistance please do not hesitate to let us know. Thank you, again. Chris Flood, GM.

November 12, 2018

Helpful, not at all pushy. Buying a new car was always just a rung up from going to the dentist. Not with these folks. From sales person Mellie, to sales mgr to finance guy, t More

by caseyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Postighone, Marty Shuvall, Maryellen Dixon
Nov 12, 2018 -

Bill Kolb Jr. Subaru responded

Casey, it means a lot to us that you took the time to write this review. Our predecessors did no one any favors, and dealers today have a lot of ill will to overcome. We understand that and we are doing our best to erase the stereotype. I am pleased to hear that we are on the right track. Please do not hesitate to reach out if you ever have a need. Thanks, again. Chris Flood, GM.

November 12, 2018

First Time Subaru Experience It was time for us to look for a new lease. We decided to look into leasing a Subaru and went to Bill Kolb which is in our neighborhood. Holman took More

by New Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holman Cano, Joe Postighone
Nov 12, 2018 -

Bill Kolb Jr. Subaru responded

Thank you for commenting on your experience. I am happy to hear that your interaction was painless and positive. Improving the customer experience is always at the forefront of our discussion and planning. If we ever fail to live up to your expectations or if you ever have an idea that would improve the experience, please do not hesitate to let me know. Thanks, again. Chris Flood, GM.

November 10, 2018

Another great experience with Howard! This was our second time purchasing a car at Bill Kolb Jr. Subarau. After such a pleasant experience the first time, we knew we weren't going to anyon More

by asot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Nov 12, 2018 -

Bill Kolb Jr. Subaru responded

First, let me thank you for your second purchase and continued patronage. Second, I am not the least bit surprised by your comments. Howard is one of a kind and always goes above and beyond for his customers. He was a wonderful addition to our team years ago and he continues to be to this day. Please let me know if I can ever be of any assistance. Thank you again. Chris Flood, GM.

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