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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,458 Reviews

252 Route 303

Orangeburg, NY

10962

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3,458 Reviews of Bill Kolb Jr. Subaru

October 26, 2018

Great buying car experience Thank you for helping us whole time , answered all questions what we had , and very pleasant person all work was fast , we got all peaper work done More

by KaterynaTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Kelter
Oct 26, 2018 -

Bill Kolb Jr. Subaru responded

Thank you for the feedback. We appreciate that you took the time to write this review. I am pleased to hear that everything went so well. If we ever fail to live up to your expectations please let us know about that as well. Hearing about your experiences, good or bad, is an invaluable part of our effort to constantly improve the customer experience. Thanks again. Chris Flood, GM.

October 23, 2018

LEASANT EXPERIENCE tHO Ii HAD A MINOR PROBLEM AND WAS THERE 21/2 HOURS, i FOUND THE WAITING AREA COMFORTABLE WITH SNACKS TO HELP, AND YOUR COUNTER EMPLOYEES ARE SO COUR More

by MAXIE2616
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
DON'T KNOW ANY OF THE NAMES
Oct 24, 2018 -

Bill Kolb Jr. Subaru responded

Thank you for the valuable feedback, Maxie. I am sorry to hear that you had to wait so long but happy to hear that the wait was at least bearable. In our continuing efforts to provide the best experience for our customers, our new Service and Parts facility is currently under construction and due to open in the near future. Increased capacity, additional amenities and the same great staff will combine to provide a truly first class experience. I hope to see you in the future and trust that we will be better able to take care of your needs. Chris Flood, GM.

October 23, 2018

Great price, great experience! I am so glad that Howard Bonfield was the salesman who happened to be available when I visited Bill Kolb Jr. Subaru. He was friendly and extremely i More

by Ken123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Oct 24, 2018 -

Bill Kolb Jr. Subaru responded

Thank you, Ken, for taking time out of your schedule to write this review. It means a lot to us to hear from you. I am glad your experience and interaction with Howard were so positive. I am not surprised. Howard is a true professional who goes out of his way to provide the very best in customer service. He and I are always here if the need ever arises. Thanks again. Chris Flood, GM.

October 23, 2018

Best car buying experience I have ever had. No pressure sales experience from start to finish. Salesperson extremely knowledgeable, finance department was outstanding. I would recommend this dea More

by jlfl348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Marty Shuvall
Oct 24, 2018 -

Bill Kolb Jr. Subaru responded

I am very happy to hear that your experience was so positive. We try to do things differently than most car dealerships and it is nice to get feedback that supports our initiatives. Thank you for taking the time to write this review. If we ever fail to live up to your expectations please let me know. We are always looking for ways to improve and your feedback would be invaluable. Thanks again. Chris Flood, GM.

October 21, 2018

Great experience! Howard was terrific! He answered all my questions and was thorough, thoughtful and accommodating. I would definitely recommend him to friends and fami More

by Gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Oct 22, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We hope we were able to exceed all your sales expectations. Howard is a great salesman because he understands our customers and their needs. We strive to make the car buying experience smooth and simple. We hope you enjoy your new vehicle and come see us when you are looking for the next one.

October 20, 2018

A seamless car-buying experience We bought a used Subaru, and the experience could not have been smoother. The no-haggle policy relieved us from having to figure out if we were gettin More

by Hubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Oct 22, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We hope we were able to exceed all your sales expectations. Howard is a great salesman because he understands our customers and their needs. We strive to make the car buying experience smooth and simple. We hope you enjoy your new vehicle and come see us when you are looking for the next one.

October 18, 2018

Terrific! I spoke with 3 different salesmen when looking to buy my Subaru. The salesman I bought it from was Gary Mendelssohn. He was very patient with me and More

by Rf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn
Oct 19, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We are glad you found the experience so enjoyable at our dealership. We strive to make every customer experience a great one. We hope you enjoy the new car and come back and see us when you need service for your new vehicle.

October 16, 2018

Amazing customer service that continues long after purchase. Working with Gary and Marty made for a terrific purchase experience. But what makes them stand out is their availability after delivery for any questi More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Marty Shuvall
Oct 17, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We hope we were able to exceed all of your sales expectations. Our sales team is always ready to help and answer any questions from the moment you walk in looking for a car to the day you move to your next one. We hope you enjoy your new car and come see us again when you need your vehicle serviced.

October 12, 2018

Excellent dealership and salespeople. It was a pleasure working with Howard Bonfield. Very knowledgeable. The purchase process was straightforward and easy. The price was fair. I walked More

by HB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Oct 12, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. Thank you for taking the time to write such a wonderful review. We hope we were able to exceed all of your sales expectations. We strive to make the process of buying a new car simple and easy. We hope it showed in your time here. If theres ever anything else we can improve on let us know.

October 04, 2018

Great Experience - John Fitzgerald was absolutely fantastic I went to three other Subaru dealers closer to home before going all the way out to Bill Kolb. I wish I would’ve started there. John Fitzgerald made t More

by Mike C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Postighone, Marty Shuvall, John Fitzgerald
Oct 04, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. Thank you for taking the time to write such a wonderful review. We are glad you found our sales experience so easy and enjoyable. We work hard to make every customer as happy as can be. We hope you enjoy your new car and come back to us when you are ready for your next one.

Oct 04, 2018 -

Bill Kolb Jr. Subaru responded

I would like to echo my colleague's comments. Our sales process was designed with the customer in mind. We try to make the process as stress-free and pleasant an experience as we possible. I am pleased to hear that your experience was "super easy" as you said. If, in the future, we ever fail to live up to your expectations please let me know about that as well. We strive for every customer's experience to be as smooth as yours but if we fall short we will use your comments to continue to evolve and improve. Thank you again for taking the time to write this review. Chris Flood, GM.

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