Bill Kolb Jr. Subaru

Suburu legacy 2016 new lease We repeatedly use Bill Kolb for both our lease and our purchase and have always had a good experience. Some sales people are better than others and s We repeatedly use Bill Kolb for both our lease and our purchase and have always had a good experience. Some sales people are better than others and some are more experienced and less pushy! In my sales person's temporary absence too many others were involved and did not know what had been discussed with my person. Better documentation of issues or questions need to be done. A simple form on a file would take care of this issue More time should have been spent to learn how to use all the electronic features. More

Everything was handled very well. We felt we were in excellent hands from the minute we began speaking with Stuart Lesser. Stuart was thorough, helpful, and knowledgable. He made the e We felt we were in excellent hands from the minute we began speaking with Stuart Lesser. Stuart was thorough, helpful, and knowledgable. He made the experience of buying a car pleasant and we were pleased with him. He came highly recommended by a friend and I now understand why. More

It's like no other experience! Huge inventory, Top-Sales! We have now just leased our second Outback! Our Salesman, Sam Texler sold us w/our first 'test-drive!' Sam later revealed all the important facts & in We have now just leased our second Outback! Our Salesman, Sam Texler sold us w/our first 'test-drive!' Sam later revealed all the important facts & information regarding leasing Vs buying, and our budget needs were met w/o any concerns. The collaboration between all the vital departments worked seamlessly to get us into our New Lease, (beautiful Outback) w/total confidence that we'd been taken care-of in a professional, yet friendly manner. So, just returned our first leased Outback (2013) & returned once again, across the bridge to deal with Sam Texler! We knew these Outbacks would be in high demand, and they've updated a few things! So, we waited in anticipation & that day arrived...with me not feeling well & really under-the-weather... But, Sam made us feel very comfortable and was very attentive offering tea, coffee...and having had all his/our car's paperwork neatly organized to facilitate a smooth transition! It makes all the difference in the world when your car, the Dealership & Salesman meet all of the criteria one expects, at Bill Kolb Jr. we feel like 'WE' matter! Sam takes the necessary time to educate us & review our new car's features to our level of comfort! He even helped 'sinc' my phone to the new system my new car has...very impressive updates!!! So, though I wasn't feeling well, and honestly, wasn't looking to say "good-bye" to our 2013 Outback, it was done so beautifully, Sam had both cars side by side & we were able to compare some slight changes, as well as transfer over plates & such-all handled by Sam! He even took off the Collegiate decals & placed them on our New 2016 Outback! At this visit we also had the pleasure of meeting the owner himself! Very lovely man, reassuring us, just as Sam has, that they'd be there for anything...they actually want (and care) to know if their customers are satisfied! We've walked in and out of other dealerships...we WILL continue doing business w/Sam! "Thank You!" We R A SUBARU family! Mom got her New Forester through them as well! :) More

Everything vastly exceeded expectation in a positive way. Let's start with what you get beyond the usual necessities. The intelligence, listening and communication skills of staff, notably Howard Bonfield, gi Let's start with what you get beyond the usual necessities. The intelligence, listening and communication skills of staff, notably Howard Bonfield, gives you extra safety margin and comfort with the seriously crucial acclimation to your new vehicle. Even those who read manuals and are "car and tech. savvy" need this special care. The process of purchase couldn't be easier, faster or smoother. The lack of pressure is not just for show, it's real. So when and if you desire attention , you get it. One sees this readily, and it makes even more sense if you meet the very special, dedicated people who run this dealership. The Kolbs are beyond text-book models for doing business. Perhaps truly stellar ethics are their own reward, yet it gives faith in humanity to experience it. The generous dealing in their pricing is therefore less than the full story. More

Purchasing a used vehicle made easy! saw a 2010 Subaru that fit my needs. set up an appointment with steve conner last Saturday. steve was incredibly receptive to my needs/concerns and wi saw a 2010 Subaru that fit my needs. set up an appointment with steve conner last Saturday. steve was incredibly receptive to my needs/concerns and within 4 hours I was driving the vehicle off the premise a happy customer(once again). and to think, I have a Subaru dealer a 1/3 of a mile from my residence. Bill Kolb is the dealership for me(3rd vehicle purchased from them). More

Great Experience! From start to finish this dealership and especially Howard were a pleasure to deal with. My boyfriend and i went in interested in an XV Crosstrek and From start to finish this dealership and especially Howard were a pleasure to deal with. My boyfriend and i went in interested in an XV Crosstrek and received a great deal of knowledgeable information. The process was extremely up front and straightforward, unlike prior dealerships we visited. Needless to say i would highly recommend Bill Kolb Jr and especially Howard to anyone in the market for a new Subaru. More

Howard Bonfield is Excellent I have to say that Howard Bonfield is one of the best at his job of selling cars. He is extremely knowledgeable, very detailed, and a very nice perso I have to say that Howard Bonfield is one of the best at his job of selling cars. He is extremely knowledgeable, very detailed, and a very nice person too. I have often gone to car dealerships in the past and dealt with salesmen where I seemed to know more about the vehicle than they did. You do not get this with Howard. You ask him a question, and he knows the answer right away. As for the dealership, you have to love the straight forward approach of how they make the deal, come up with you numbers. No nonsense, they tell you the cost of the car, and then they add a small but fair markup. More

Pick up of new Subaru Forester Very positive experience, questions answered completely. Everything explained very well. Very friendly salesman. Car was ready to be picked up withi Very positive experience, questions answered completely. Everything explained very well. Very friendly salesman. Car was ready to be picked up within a short period of time. We never felt rushed. More

2014 Impreza wrx I would highly recommend my family and friends to buy a new or used vehicle from here! I definitely recommend them to see Holman cano! I would highly recommend my family and friends to buy a new or used vehicle from here! I definitely recommend them to see Holman cano! More

Excellent lease experience I keep going back to Bill Kolb because of the quality of the service. Howard Bonfield took us through the process of leasing a new Outback, completin I keep going back to Bill Kolb because of the quality of the service. Howard Bonfield took us through the process of leasing a new Outback, completing the paperwork, covering everything we needed to know and getting us on the road in our new car in record time. The service is invariably friendly, direct, helpful, and no-pressure. There's no reason to go anywhere else. More