Bill Kolb Jr. Subaru

Howard As soon as I walked into the showroom, I was immediately welcomed by a friendly, warm, sincere smiling gentlemen who stood up to attention, named Howa As soon as I walked into the showroom, I was immediately welcomed by a friendly, warm, sincere smiling gentlemen who stood up to attention, named Howard Bonfield, he pulled out a chair for me and offered me a hot cup of coffee, (it was a rather cold morning.) The place was filled with customers, and very busy. (You would think that they were giving the Subaru's away for free.) I mentioned to Howard that one of my friends sent me there who purchased a Subaru from him, and was very happy with the way she was treated, and insisted that I ask for Howard. He modestly smiled and said "I get that a lot, please sit down" and he started to explain what makes both Bill Kolb Jr. Subaru so special and why my friend recommended that I ask for him. You see they are salaried employees and weather you purchase a new or pre-owned Subaru, his goal was to educate me on what makes Subaru so unique, and why Bill Kolb Subaru is so special. Though it was so busy, Howard patently explained to me all the features that make the Subaru so unique. Howard asked me what features, and options are important to me in a vehicle, assessed my needs, and demonstrated the specific vehicle that met my criteria. After a through and long demonstration drive, I was sold. ( I drove the new 2015 Subaru Legacy) Howard explained to me in detail all the safety features and benefits in simple terms and how they relate to my needs. I told him that I was sold and was ready to make my informed educated purchase. Howard stated that even though I chose the right car for my needs, he insisted on giving me a full tour of his dealership. Even though the dealership was very busy Howard took the extra time to give me a full tour of his service department and comfortable customer lounge. He began to explain why his dealership is different and special. In summary, Buying a Subaru from "Bill Kolb Jr. Subaru" is unique,....having Howard Bonfield as your salesperson is truely a higher level of service. More

Helpful and Honest I bought a used CR-V with the help of salesman Stuart Lesser. Unlike many car dealers, he was very clear and helpful. He communicated very well and w I bought a used CR-V with the help of salesman Stuart Lesser. Unlike many car dealers, he was very clear and helpful. He communicated very well and was very responsible in terms of getting all of the paperwork together promptly and clearly. There were no price games or issues, and they took the car to an independent mechanic so that we could get the car checked out. They immediately fixed the minor issues that the car had and I picked it up the next day. Everyone at the dealership was helpful and polite, and they gave us a good price on the car. Stuart explained each piece of paperwork, and there were no last minute surprises. Overall, a very pleasant car-buying experience. Thank you! More

A wonderful car buying experiece I have bought or leased many cars, this was the best experience I have ever had with a dealership. Rich Janke was an absolute pleasure to work with. I have bought or leased many cars, this was the best experience I have ever had with a dealership. Rich Janke was an absolute pleasure to work with. Everything was straight forward, honest and upfront. I was able to get the car i wanted, at the price I wanted in a professional way. Thanks so much to Rich Janke , a gentleman. Finally, the last part of the leasing process was meeting with the Business manager. Marty Shuvall was the ultimate professional and sealed the deal in minutes. All in all this was an excellent car buying experience and i would highly recommend the dealership. Alan Abramson More

Best experience ever for a car buying Car buying experience is generally considered the painful and unpleasant experience any one can get in spite of fact that most car dealerships do not Car buying experience is generally considered the painful and unpleasant experience any one can get in spite of fact that most car dealerships do not consider it as a simple business transaction- giving a product for a money. Normally, customers are treated in a condescending way as if dealer is giving away the car for free. Since our previous experience was not pleasant so we decided to deal with car buying over the phone. After speaking to at least a dozen of the dealerships, 4 are just near our home, we decided to go ahead with Bill Kolb Jr. Subaru which is a little far and even though their prices are reasonable but not very competitive. I must tell you that our car buying experience at Bill Kolb Jr. Subaru was unexpectedly best we ever had. Sonny Ripps was not our sales person but he was our sales adviser and is the BEST. He is very pleasant, patient and not push over. We felt that we were never pressured at any given time during the entire car buying process. He has a vast knowledge of the product- Subaru cars. Sonny explained us everything so thoroughly. He went out of his way when we picked up the car (in the rain!) to take us through all the features and operations of the car, and made sure we were comfortable with everything before we leave the dealership. I would recommend Sonny and Bill Kolb Subaru as friendly and great at creating a completely comfortable purchasing experience. More

Love my car! Deb I purchased my Outback from Howard and found the whole experience easy. I went in alone and was treated with respect. Howard explained everything abou I purchased my Outback from Howard and found the whole experience easy. I went in alone and was treated with respect. Howard explained everything about the car and I knew I was going to purchase the vehicle through him. I would definitely encourage anyone to shop at Bill Kolb and ask for Howard. More

Subaru Howard Bonfield knows the Subaru product well and how it compares to other makes and models. He is patient, explains the cars well and is committed to Howard Bonfield knows the Subaru product well and how it compares to other makes and models. He is patient, explains the cars well and is committed to his customers. I recommend one visit Howard but also shop around at other dealers for the best price as Kolb prices are higher than other Subaru dealers in the area. This will give you more leverage in discussing price or negotiating the value of a trade-in. More

2015 outback purchase This is about my tenth new car purchase. Everything about this dealer was the best buying experience I've had! I would highly recommend this dealershi This is about my tenth new car purchase. Everything about this dealer was the best buying experience I've had! I would highly recommend this dealership. More

Howard is the reason to visit this dealership I went to Bill Kolb to buy a Subaru and I was lucky to get Howard Bonfield as my sales adviser. I am not an easy customer.....I was nervous and he ma I went to Bill Kolb to buy a Subaru and I was lucky to get Howard Bonfield as my sales adviser. I am not an easy customer.....I was nervous and he made me comfortable. He took the time to show me multiple models of vehicles as well as showing me the cars that they had available right there. Howard never pressured me or try to convince me to to sign anything. I felt he was listening to my concerns and catering this sale exactly to my needs. He was patient, kind. understanding and took the time to completely answer all of my many questions. The car that I wound up buying from Howard was exactly what I needed, exactly what I wanted and certainly fit within my budget. I could not imagine a deal going much smoother than it did. I believe this is because my salesman was Howard. Even after my car was delivered Howard has called to make sure I did not have any other questions. I would highly recommend Howard as a salesman at this dealership. Especially if you feel that you need a dedicated salesman and someone who is interested in you and not just a sale. More

Great shopping experience Howard and the sales staff at Bill Kolb Jr. Subaru did a great job. They gave me an excellent price for my trade in and a very fair price for my new Howard and the sales staff at Bill Kolb Jr. Subaru did a great job. They gave me an excellent price for my trade in and a very fair price for my new Legacy. I love the car, and I look forward to my first scheduled service. More

Easy to Deal With My brother-in-law had bought a Subaru from Bill Kolb Subaru around 18 months ago. He was thrilled with the car and couldn't say enough nice things abo My brother-in-law had bought a Subaru from Bill Kolb Subaru around 18 months ago. He was thrilled with the car and couldn't say enough nice things about the dealership. When it was time for me to purchase a new car I followed his advice and to Bill Kolb Subaru. I was lucky enough to get Howard Bonfield as my sales adviser. He took the time to show me around the dealership as well as show me a number of cars that they had available. Howard never pressured me or try to convince to to sign the contract. Rather, he was patient, understanding and took the time time to completely answer all of my many questions. The car that I bought from Howard was perfect and Howard already called to make sure I did not have anymore questions. I would not hesitate to recommend Howard or the dealership. More