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Bill Kolb Jr. Subaru
Orangeburg, NY
3,455 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,455 Reviews of Bill Kolb Jr. Subaru
August 15, 2023
Offered a great deal on my trade-in. Responsive & kind salesperson. Would've liked more attention paid to discussing my credit rating and APR offered. Financial rep was too fast wh Responsive & kind salesperson. Would've liked more attention paid to discussing my credit rating and APR offered. Financial rep was too fast when discussing warrantees, different levels of coverage offered. More
by Rlsawyer2
Employees Worked With
Kervens, Dor, Juan Torres
August 08, 2023
I was again most satisfied with Kolb service. Very professional! My agent (Daniele Aceto) happily greeted me at 7am, went over my service requests with me and kept me abreast of the progress whil Very professional! My agent (Daniele Aceto) happily greeted me at 7am, went over my service requests with me and kept me abreast of the progress while I waited. As always service was excellent. More
by john
Employees Worked With
Danielle Aceto
August 07, 2023
When I brought my car back the third time for the same problem, I provided eight videos proving the problem existed, yet the dealership still could not find anything wrong. The dealership said they would problem, I provided eight videos proving the problem existed, yet the dealership still could not find anything wrong. The dealership said they would reach out to the "Subaru tech line" and open an "Urgent Request for Customer Assistance" ticket though 7 days after I gave them the car, they still hadn't done this. More
by Danno1224
Employees Worked With
Danielle Aceto
August 05, 2023
Staff very helpful. Sales person Howard Bonfield is exceptional. Totally explained the options and introduced me to the Impreza RS. I am very satisfied with the choic Sales person Howard Bonfield is exceptional. Totally explained the options and introduced me to the Impreza RS. I am very satisfied with the choice. More
by rmooney.ny
Employees Worked With
Howard Bonfield, Marty Shuvall
August 05, 2023
Every time I set up an appointment it goes very well. They are kind and courteous. They do not try and through in extra work or services you don’t need. They are honest and trustworthy. They are kind and courteous. They do not try and through in extra work or services you don’t need. They are honest and trustworthy. More
by Peter
Employees Worked With
Anthony Circelli
August 04, 2023
Although I have previously had good service from this service center, the dealer performed poorly recently when I had a scheduled oil change. It took three and a half hours to change the oil and when I service center, the dealer performed poorly recently when I had a scheduled oil change. It took three and a half hours to change the oil and when I drove out I noticed that the gas meter was showing a reduction of two bars in the amount of gas in the tank, from three bars to one bar. The invoice showed that the car was dropped off (R.O. opened) at 11:59 when in fact I dropped off the car at 10:00 AM. It showed the car being ready at 13:11 when I actually received it at 13:30. More
by raleightozer
Employees Worked With
Darlene
August 02, 2023
If been a happily loyal customer of Bill Kolb Jr. Subaru for over a decade for good reason- they’re the best around in service, sales, customer respect, and doing everything correctly the first time! Subaru for over a decade for good reason- they’re the best around in service, sales, customer respect, and doing everything correctly the first time! More
by 2BBBR2018
Employees Worked With
Al Cisneros
