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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,457 Reviews

252 Route 303

Orangeburg, NY

10962

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3,457 Reviews of Bill Kolb Jr. Subaru

May 30, 2022

This is the third Subaru my family bought from Bill Kolb. The staff are more professional than we encountered at other dealerships. Howard B helped guide us through the purchasing process. He was very helpfu More

by John X
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Jun 09, 2022 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

May 26, 2022

Danielle was great. They promptly found the noise in the front end, replaced the axle & a worn stabilizer bushing. They washed the car & I was done. More

by Rich S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Jun 09, 2022 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

May 26, 2022

Al and Anthony thank you for quick oil change. In and out service is always greatly appreciated. Al Cisneros and other service advisors are great and know their business. Thank you More

by Aduda7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cippolet, Al Cisneros
Jun 09, 2022 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

May 24, 2022

Great experience purchasing a used Subaru crosstrex. Howard Bonfield was extremely helpful and professional. I would definitely purchase another car from him. More

by Vsav22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
May 26, 2022 -

Bill Kolb Jr. Subaru responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 11, 2022

There express services is really fast, Impreza oil change and all inspections done in below 30 minutes and no appointments needed. And costumer service is awesome good and friendly they gave me free coupons More

by Abhilash Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rodrigues, Barbara Nesi, Danielle Aceto, Alex Williamson, Al Cisneros, Anthony Circelli
May 11, 2022 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with a quick and enjoyable service experience! Thank you for your business and look forward to your next visit!

May 09, 2022

Professional, dedicated, no pressure salespeople who want you, the customer, to be happy and satisfied with your decision!! More

by Happydriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
May 10, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 09, 2022

We enjoyed our experience purchasing our new Outback from Bill Kolb Jr. Subaru with Howard Bonfield. Howard was very responsive to guiding us through the options they had available and finding what are needs More

by Ray H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Marty Shuvall
May 10, 2022 -

Bill Kolb Jr. Subaru responded

Thank you Ray for your kind words for Howard! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

May 09, 2022

Very professional and courteous employees that helped myself and wife’s needs in purchasing vehicles. More

by Christopher.caceres1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall, Maryellen Dixon
May 10, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 06, 2022

Great service department. Can't say enough about Al Cisneros. Have worked with him the past few years servicing my family's Subaru's. Smart, reliable, honest. I only bring my More

by Truth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
May 10, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

May 01, 2022

Totally lied to. Was told my car would be finished by 12:30 after dropping it off at 10:30 and that the management has to take a look at my vehicle. My vehicle was on More

by Meirornstein
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Aceto
May 03, 2022 -

Bill Kolb Jr. Subaru responded

We apologize for your experience and would like to ask for an opportunity for management to try to resolve the issue with your stained windshield. We were unable to retrieve your information in our database using "Meirornstein", if you would like to contact Jessica Rolon our Customer Service Manager or Joe Minns our Aftersales Director, at your earliest convenience, we attempt to remedy this for you. Again we apologize for your experience and the situation with your windshield. Joe Minns Aftersales Director jminns@bkcars.com

May 05, 2022 -

Meirornstein responded

Meir Ornstein

May 05, 2022 -

Meirornstein responded

Sent an email to jminns@bkcars.com Will wait patiently for a response.

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