Bill Korum's Puyallup Nissan

This service department is fantastic. I had a very frustrating experience with Burien Nissan and a non-existent experience with Campbell Nissan, who did not return phone calls, so to find I had a very frustrating experience with Burien Nissan and a non-existent experience with Campbell Nissan, who did not return phone calls, so to find Korum Nissan who were willing to discuss the CVT transmission issue with Sentras, give me some guidance on what to look for and how long I have under an extended warranty, and generally work to make sure that I had a good experience, felt heard, and that they tried to help has made up for the other two dealerships. I will make Korum Nissan my dealership of choice going forward, and I truly appreciate their candor, diligence, and honesty. Thank you to Nick and Blake, and to the mechanics whose names I don't know who updated my TCU settings. The car is driving better, but the service department is really the reason I'll be back.. More

They made getting a car very easy I did not feel pressured they also showed me numbers and different options with numbers and they also took their time and I didn’t feel rush very helpful people pressured they also showed me numbers and different options with numbers and they also took their time and I didn’t feel rush very helpful people More

Service department here is excellent. My service advisor Kyle A always takes care of me. Best service department of any dealership I have experienced. My service advisor Kyle A always takes care of me. Best service department of any dealership I have experienced. More

We bought a 2021 Nissan Armada and the dealership offered a maintenance plan to cover major services and oil changes. We trusted the dealership and their finance officer during the negotiation. Later we di a maintenance plan to cover major services and oil changes. We trusted the dealership and their finance officer during the negotiation. Later we discovered what we actually purchased does not cover anything more than four oil changes before 36000 miles. So, at 33000 we need a major service and found it would cost over a $1000 for all fluid changes, rotation of the tires, and filtering changes done. Because the plan impressed and told we were purchasing would cover these types of services, covers nothing. Why buy from Puyallup Nissan or any of Bill Korum’s dealerships when their sales representative and finance officer are not honest. Absolutely no way will I recommend any of their locations. This is how their employees treat buyers - dishonestly. In addition to after purchasing the SUV, not one of their service representatives knew how to operate the entertainment systems to play videos in the headrest and this includes the sales person who sold us the SUV. Seriously! You sell us a product you won’t cover nor refund us the cost of the plan, but you don’t even know your product. Wow!!! xxxxty and pathetic all in one batch. Avoid the dealership like it’s a viral plaGue More

Big shout out to Denise and Kyle J forget my truck I truck in and get it rolling again thank you so much you too and thank you for selling us this truck Denise sincerely James and Jennifer truck in and get it rolling again thank you so much you too and thank you for selling us this truck Denise sincerely James and Jennifer More

Bill Korum's did a great job with this sale. I received a decent trade in value and they listened to all of my concerns! I received a decent trade in value and they listened to all of my concerns! More

We have bought three cars from this dealership and every time they have been honest and very attentive to our needs and wants. This is a great place to buy a car. time they have been honest and very attentive to our needs and wants. This is a great place to buy a car. More

I bought my first car with Roque and his customer service was exceptional! I appreciated all of his insight and transparency. He really cared that I had a great experience and made sure I understood everythi was exceptional! I appreciated all of his insight and transparency. He really cared that I had a great experience and made sure I understood everything. 10/10 recommend Roque!! More

Hands down the best dealership!! Kyle in the service department. He went above and beyond took extremely good care of me!! VERY HAPPY WITH Experience!!!!! Will return great ppl and Services!!👍 department. He went above and beyond took extremely good care of me!! VERY HAPPY WITH Experience!!!!! Will return great ppl and Services!!👍 More