Bill Korum's Puyallup Nissan

Every team member is very professional and knowledgeable about problematic solutions. I recently had three people get me results and it mattered because it made a huge difference of not having to go shop ar about problematic solutions. I recently had three people get me results and it mattered because it made a huge difference of not having to go shop around to other places and waste time! More

Dan and his partner were great service guys. When I b reach out to anyone of these two salesman they always are there for me. Thanks for the great job guys !!! When I b reach out to anyone of these two salesman they always are there for me. Thanks for the great job guys !!! More

For oil changes and general maintenance this dealership is good. However for warranty work I get the impression they would prefer to put it off until the warranty expires. I have 3 things over the years t is good. However for warranty work I get the impression they would prefer to put it off until the warranty expires. I have 3 things over the years that I have addressed and have been looked at but not fixed. one of my tail lights is delaminating, not a huge deal it’s more cosmetic however with 34,000 miles I don’t feel I should have to live with it. They did swap out one of them but now the other is messed up and I brought it to their attention but it’s still delaminated. The other two are a little more serious. My car stereo randomly powers down. It’s annoying and happens on road trips. Took it to the dealer and they say they can’t replicate the problem. When I purchased a dash cam the stereo randomly shut down while we were getting my phone synced to the dash cam. it happened in front of my service advisor and he admitted he seen it but nothing they could do. Whatever, I’ll wait until it dies I guess and get aftermarket one. Finally my last concern to me is more serious, while in traffic or in a drive through at Starbucks my engine sometimes will sound like it’s in first gear, and the RPM will go between 2 and 3 RPM with low speeds no higher then 10 MPH. Took it in to get looked at and they said they drove it around and could not replicate the problem. If it’s computerized I find it hard to believe they can’t check the history or there is nothing else to check? I googled transmission for my specific year, make, and model and found that apparently it is a problem on some vehicles. If you can’t replicate the issue fine, but at least acknowledge it and maybe give the customer peace of mind and say we have this concern in our computer so if it gets worse let us know and we will extend the warranty on the transmisson an additional 3000 miles at no charge or something like that just for the peace of mind, especially if they have low mileage. Not sure it’s a good idea to let a customer google their concern More

Our thanks go to Nissan Bill Korum's for a seamless transaction. We appreciate the efforts of all the staff and are particularly grateful to Rocky, who provided a warm welcome and ongoing support from transaction. We appreciate the efforts of all the staff and are particularly grateful to Rocky, who provided a warm welcome and ongoing support from the moment we entered the showroom. Rocky, your commitment to excellence is impressive! Keep it up and more power! More

the service is very good and I like that they inform me about my car about my car More

Oil change turned into 2 headlights changed, and battery cables cleaned and sealed. Glad they check things. Complimentary wash and vacuum was ok, but didn't do a great job vacuuming. cables cleaned and sealed. Glad they check things. Complimentary wash and vacuum was ok, but didn't do a great job vacuuming. More

Excellent customer service. The best of the best around. Would recommend other use Mel Korum dealership. They value their customers first and foremost. The best of the best around. Would recommend other use Mel Korum dealership. They value their customers first and foremost. More

Best sales people I have ever dealt with. Steve was not pushy and listened to what I was looking for. He was great! Steve was not pushy and listened to what I was looking for. He was great! More

Communication is key. I wrote to three different Nissan dealerships for an out the door price on a new Nissan vehicle. Bill Korum's Puyallup Nissan was the only dealer th I wrote to three different Nissan dealerships for an out the door price on a new Nissan vehicle. Bill Korum's Puyallup Nissan was the only dealer that answered my email promptly and with the information I asked for. The sales reps were professional and knowledgeable. They gave us time to ask questions and did not push the sale. We are delighted with our new purchase and recommend Bill Korum's Puyallup Nissan. More

Steve is a five-star sales associate and this dealership is a five-star organization. I am glad I drove the 41 miles to buy my wife's new car from Bill Korum's Puyallup Nissan. We purchased her new Leaf at is a five-star organization. I am glad I drove the 41 miles to buy my wife's new car from Bill Korum's Puyallup Nissan. We purchased her new Leaf at an exceptional price and the value for our trade-in was generous. This is a very family-centered organization and I can't say enough kind things about them. Semper Fi from a Marine combat-veteran. More