Back

Bill Korum's Puyallup Nissan

Puyallup, WA

4.6
136 Reviews

101 Valley Avenue Northwest

Puyallup, WA

98371

Directions

By Type

Showing 136 reviews

September 27, 2023

Love the customer service from BILL KORUM'S PUYALLUP NISSAN dealership, they were amazing, specially my salesperson Andy M. He was so patient and able to find the perfect car for me. As a senior citizen More

by cookielola717@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Motsinger, Reginald Boot
Dec 01, 2023 -

Bill Korum's Puyallup Nissan responded

Cookielola717@gmail.com, Within the coming weeks, you'll receive an Owner First Survey. We'd greatly appreciate if you took a few moments and provided us with honest feedback by completing the survey. Through this insight, we can become better business partners with you, our valued customer. I have one more favor to ask: if we exceeded your expectations, would you be so kind as to post a social review sharing your experience? Any review site of your choice would be appreciated and feel free to mention staff by name, if you'd like. Again, at Bill Korum's Puyallup Nissan, we appreciate you and look forward to serving you again.

July 08, 2023

We had a great experience at this dealership. The salesman, Reginald Boot, and staff treated us very kindly and stayed after hours to make sure we went home with the car we wanted. More

by Patorrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Boot
Jul 08, 2023 -

Bill Korum's Puyallup Nissan responded

Patorrad, Thank you for the for the kind words in the review, and we are glad that you had a wonderful experience at Bill Korums Puyallup Nissan. We are certain that you will enjoy your new vehicle and if you have any questions or concerns we are always here to assist you.

April 12, 2023

No stars at all- Would not wish or send anyone to this dealership. Awful customer service by phone or in person. Rude people that made buying a car somewhere else easier. More

by Shopping elsewhere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reginald Boot
February 01, 2023

This service department is fantastic. I had a very frustrating experience with Burien Nissan and a non-existent experience with Campbell Nissan, who did not return phone calls, so to find More

by cjmarabetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Blake
Feb 02, 2023 -

Bill Korum's Puyallup Nissan responded

Cjmarabetta, your satisfaction is our top priority, we are so happy to read such a great review about Bill Korum's Puyallup Nissan! We're happy you found our staff to be so supportive during your experience here, we're glad you had such a wonderful experience with us! We always strive to provide t op quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Korum's Puyallup Nissan! Reginald C Boot Owner Loyalty Manager Bill Korum's Puyallup Nissan (253) 848-4507 reginaldb@puyallupnissan.com

December 14, 2022

They made getting a car very easy I did not feel pressured they also showed me numbers and different options with numbers and they also took their time and I didn’t feel rush very helpful people More

by MJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Boot
Dec 14, 2022 -

MJM responded

5stars very good experience

Dec 14, 2022 -

Bill Korum's Puyallup Nissan responded

We here at Bill Korums Puyallup Nissan feel that every customer deserves the utmost attention when purchasing a vehicle from our dealership. We are happy that you feel this way and if you have any questions please feel free to contact us. We really appreciate your review and hope to see you again real soon. Congratulations on the purchase of your new 2023 Nissan Altima SR AWD. Bill Korums Puyallup Nissan

Dec 16, 2022 -

Bill Korum's Puyallup Nissan responded

Mjm, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Korum's Puyallup Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 07, 2022

Service department here is excellent. My service advisor Kyle A always takes care of me. Best service department of any dealership I have experienced. More

by Cbragg72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Mcafee service tech
Dec 09, 2022 -

Bill Korum's Puyallup Nissan responded

Hi Cbragg72, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 20, 2022

We bought a 2021 Nissan Armada and the dealership offered a maintenance plan to cover major services and oil changes. We trusted the dealership and their finance officer during the negotiation. Later we di More

by Jimages
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reginald Boot
Nov 23, 2022 -

Bill Korum's Puyallup Nissan responded

Jimages, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (253) 848-4507 so we can work towards a resolution. We look forward to hearing from you.

Nov 23, 2022 -

Jimages responded

My family and I called and called, and your Finance Officer (again) was too busy to assist us. You can’t help mitigate the problem when your own leadership makes not effort to honor this response provided. You want to resolve this matter, then Puyallup Nissan has to buy me entirely out of this vehicle.

July 27, 2022

Big shout out to Denise and Kyle J forget my truck I truck in and get it rolling again thank you so much you too and thank you for selling us this truck Denise sincerely James and Jennifer More

by James&Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Boot
Jul 29, 2022 -

Bill Korum's Puyallup Nissan responded

James&jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Korum's Puyallup Nissan! James&jennifer, thanks for taking the time to leave a review.

April 29, 2022

Bill Korum's did a great job with this sale. I received a decent trade in value and they listened to all of my concerns! More

by tinaweston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Boot
Apr 30, 2022 -

Bill Korum's Puyallup Nissan responded

Tinaweston, Within the coming weeks, you'll receive an Owner First Survey. We'd greatly appreciate if you took a few moments and provided us with honest feedback by completing the survey. Through this insight, we can become better business partners with you, our valued customer. I have one more favor to ask: if we exceeded your expectations, would you be so kind as to post a social review sharing your experience? Any review site of your choice would be appreciated and feel free to mention staff by name, if you'd like. Again, at Bill Korum's Puyallup Nissan, we appreciate you and look forward to serving you again. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2022

We have bought three cars from this dealership and every time they have been honest and very attentive to our needs and wants. This is a great place to buy a car. More

by Shay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Boot
Mar 09, 2022 -

Bill Korum's Puyallup Nissan responded

Shay, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Korum's Puyallup Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon!

2
...