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Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
1,048 Reviews
Bill Luke has been helping customers in Phoenix, AZ since 1927. We are family owned and operated, and take pride in our service - something that earned Bill Luke Chrysler's highest customer service honor for 2+ decades. Whether it is for parts or service, or body repair or sales, Bill Luke is here to help. We service all makes and model, and can help you find the vehicle you are looking for. Give us a call or stop by today. We are located off I-17 and West Camelback Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,048 reviews
August 09, 2026
I had a very good experience the sales man Mark (babyface) was very helpful and genuine. Phil was also a great help! Overall great customer service and great people. (babyface) was very helpful and genuine. Phil was also a great help! Overall great customer service and great people. More
by nubialopez0807
Employees Worked With
Mark, Phil
August 08, 2026
It was a wonderful and easy experience from start to finish. I felt like they actually cared! Dave, Michael and Phil were wonderful and all made sure I was taken care of!! finish. I felt like they actually cared! Dave, Michael and Phil were wonderful and all made sure I was taken care of!! More
by Jessica
Employees Worked With
Dave, Phil, Michael
August 06, 2026
I went into Bill Luke after reading some of the recent reviews and honestly expected the usual dealership runaround. My experience was the complete opposite. The team was professional, straightforward, an reviews and honestly expected the usual dealership runaround. My experience was the complete opposite. The team was professional, straightforward, and respectful of my time. They honored the numbers we had already discussed, kept the process moving, and there were no surprise add-ons or last-minute games. The truck was ready for me to inspect and test drive, the paperwork was clear, and they were able to get me an even better financing rate than the one I had arranged beforehand. I left with the Ram 2500 I wanted and felt good about the entire deal. I appreciate the team for making the process much easier and more efficient than I expected. More
by Rob P
Employees Worked With
Adrian , MJ and Sebastian
August 05, 2026
Low trade in. Deceptive trade practice by adding in tax breaks that are not for them to give. They don’t really inspect or service the vehicles they are selling. N Deceptive trade practice by adding in tax breaks that are not for them to give. They don’t really inspect or service the vehicles they are selling. No integrity or accountability. Rather go through any other dealer. More
by Apap
Employees Worked With
Entire team
July 28, 2026
On July 25, I had an extraordinary experience with our sales rep, Mark Joseph. From the moment we arrived, Mark took us straight to the vehicle we'd found online, quickly grabbed the keys, and had us out sales rep, Mark Joseph. From the moment we arrived, Mark took us straight to the vehicle we'd found online, quickly grabbed the keys, and had us out on a test drive. The truck itself was spectacular — but what really stood out was Mark's approach. He wasn't pushy or high-pressure at all. Instead, he was accommodating, walked us through every detail of the vehicle, and made clear how simple the purchase process would be if we decided to move forward. I explained that my current vehicle was still being evaluated by my insurance company after an accident, so I might not have funds available for a couple of days. Mark simply gave us his contact information and let us go without any pressure to close the deal on the spot — something I really appreciated. After thinking it over for a few hours, I called Mark with some follow-up questions and decided to head back to the dealership that same day to talk through financing based on an upcoming down payment. Mark continued to be accommodating throughout. I also raised a concern with a few staff members about one of the tires rubbing against the front bumper, and they took it seriously, scheduling a closer look for the following week. After weighing our options, we moved forward with the purchase — and it turned out to be one of the best dealership experiences I've had. That goes for Mark, the dealership manager, and the finance representative who helped us close everything out. I was also impressed by the tablet-based technology used to sign all the paperwork. A gentleman also brought the truck around for me after having it detailed and cleaned up — spotless and ready to go. He put on the license plate frame and walked me through a few other things I needed to know about the vehicle. It was a really nice finishing touch to the whole experience. Overall, a wonderful experience. I'll definitely be back the next time I need a vehicle, and I'd recommend Mark Joseph 100% to anyone else looking for one too. More
by richinphoenix
Employees Worked With
Mark Joseph
July 25, 2026
Great service was really easy. Excellent excellent process and everyone was super Duper friendly. oh, I’m going i’m going to absolutely come back for the next vehicle. It was great Excellent excellent process and everyone was super Duper friendly. oh, I’m going i’m going to absolutely come back for the next vehicle. It was great experience all around thank you. More
by Shannon
Employees Worked With
Chris
July 25, 2026
Bought my 2025 Tacoma from Bill Luke , I have to day Francisco and Lorenzo were awesome great people to talk to if you wanna buy a car thank you Francisco and Lorenzo were awesome great people to talk to if you wanna buy a car thank you More
by gomezgabe324
Employees Worked With
Lorenzo , Francisco
