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Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
1,062 Reviews
Bill Luke has been helping customers in Phoenix, AZ since 1927. We are family owned and operated, and take pride in our service - something that earned Bill Luke Chrysler's highest customer service honor for 2+ decades. Whether it is for parts or service, or body repair or sales, Bill Luke is here to help. We service all makes and model, and can help you find the vehicle you are looking for. Give us a call or stop by today. We are located off I-17 and West Camelback Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,062 reviews
September 27, 2026
Everyone we spoke with at this dealership was a pleasure to work with (with the exception of the two ladies at the Customer Service desk who basically acted annoyed). From the first email with Dave, to mee to work with (with the exception of the two ladies at the Customer Service desk who basically acted annoyed). From the first email with Dave, to meeting Juan at the dealership and finally sitting down with the finance department made the entire process so easy. We highly recommend this dealership. More
by Coco
Employees Worked With
Dave, Juan Ramirez
September 22, 2026
Good honest service. Great sales person and finance team. No pressure to purchase. Upfront about car information. Only problem, like all car purchases, it took too long Great sales person and finance team. No pressure to purchase. Upfront about car information. Only problem, like all car purchases, it took too long because so many different departments have to touch the same account. More
by Susan Morris
Employees Worked With
Cris Bermudez and the brother in finance. I can't remember his name.
September 20, 2026
Typical dealership shenanigans. Took some back and forth to get to a deal. They did say they couldn't reach a deal , wished me well but still had my keys. Then all of sudden it work Took some back and forth to get to a deal. They did say they couldn't reach a deal , wished me well but still had my keys. Then all of sudden it worked out. The sales person was good. The finance guy was good and the guy that got the car ready. More
by CM
Employees Worked With
Kylie
September 12, 2026
Sales team was not overbearing, they listened to my wants and needs, very courteous. The dealership was clean and comfortable. Special mention goes out to Phil. Very happy to answer questions and didn't tal and needs, very courteous. The dealership was clean and comfortable. Special mention goes out to Phil. Very happy to answer questions and didn't talk down to me, even when I asked a really stupid question. Great overall experience. More
by mrdlmartin
Employees Worked With
Phil, Jose ( I think), don't remember finance guys name.
September 12, 2026
This is the absolute worst dealership I've ever seen in my life. They added $6000 of warranty that was never mentioned talked about or explained, and if it was it would have been denied because it was out my life. They added $6000 of warranty that was never mentioned talked about or explained, and if it was it would have been denied because it was out of my son's budget, my poor son got stuck with 6000 extra dollars that he was never told about on his contract. Please look at Yelp with a 2.5 rating. I don't know how they're still in business. And look at the Better Business Bureau, they've got countless complaints. This is worst company that I've ever seen in my life that's still in business and I pray nobody has to go through what my son went through. So please avoid this place and God bless you More
by bruce.bruhn86
Employees Worked With
Don't know
September 09, 2026
Top to bottom these guys are the best I’ve ever worked with. Started by talking to the internet salesman Tanner, worked with Francisco when I got to the dealership, the finance manager (Sorry I don’t reme with. Started by talking to the internet salesman Tanner, worked with Francisco when I got to the dealership, the finance manager (Sorry I don’t remember his name) and the employee in charge of getting the vehicle set up before you leave were all great. We were in and out in less than 2 hours and the truck I bought was even better than I had hoped. Thank you all More
by dkgrant8
Employees Worked With
Tanner and Francisco
