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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.5
1,024 Reviews
Bill Luke has been helping customers in Phoenix, AZ since 1927. We are family owned and operated, and take pride in our service - something that earned Bill Luke Chrysler's highest customer service honor for 2+ decades. Whether it is for parts or service, or body repair or sales, Bill Luke is here to help. We service all makes and model, and can help you find the vehicle you are looking for. Give us a call or stop by today. We are located off I-17 and West Camelback Road.
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2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 1,024 reviews

July 02, 2026

Lorenzo was extremely helpful answering all my questions on my jeep 4xe he is really good at his job thank you More

by neym.94
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Jul 02, 2026 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the amazing review!

June 30, 2026

Working with Joe was so enjoyable that the time flew by. He made the entire experience comfortable, relaxed, and genuinely pleasant. I'd also like to give a five-star rating to the entire staff and Manager More

by Teryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Davis
Jul 02, 2026 -

Bill Luke Chrysler Jeep Dodge & Ram responded

What an amazing review, Teryl! Your feedback means the world to us and we are so glad to hear our team provided you with a great experience!

June 29, 2026

Lorenzo was great helping me with questions and answered what I needed . Will be happy to visit again. More

by Angelita
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Jul 02, 2026 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We greatly appreciate you! Thank you so much!

June 26, 2026

My sales person was a great help purchasing a truck very easily and painless he went above and beyond. Sam was my salesman they More

by jayarewatson48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Alhadad, Adrian
Jul 02, 2026 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so glad to hear that! Thank you for the amazing review!

June 21, 2026

Lorenzo was very helpful answering all my questions I had he is very knowledgeable . thank you so much . Will be for than happy to have my family and friends visit here as well . Leaving with a smile is More

by Angelita
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Jul 02, 2026 -

Bill Luke Chrysler Jeep Dodge & Ram responded

That is amazing to hear Angelita! We look forward to working with you in the future!

May 27, 2026

Just had my 2026 Ram in for a recall fix. Needed to have it done in 3 hours or less, and they were super accommodating. Thank you, Mat Davies and Mitch Jones, for expediting my service and More

by zzzdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Davies, Mitch Jones
Jul 02, 2026 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you, zzzdoc! We are glad to hear our team was able to accomodate you!

May 07, 2026

VETERANS BEWARE! !! GET A THIRD PARTY INSPECTION!!! If you buy from shady place! Update 5/7/26: flat tire a couple days after buying a $50000 truck and so I let the More

by adam84cp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amber
May 07, 2026 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Adam, we are sorry to hear you feel this way about your experience. The truck was inspected prior to sale and there were no safety concerns that would have prevented it from being offered for sale. It is also important to note that this was a 2023 vehicle with approximately 21,000 miles, meaning both the truck and tires were less than three years old. A flat tire alone is not evidence that tires are unsafe, as something as simple as a nail or road debris can cause a flat even on a brand-new vehicle. After your purchase, you contacted us regarding a tire concern, but chose to replace all four tires through a third-party tire shop before allowing us the opportunity to inspect the vehicle or address the issue ourselves. Because the original tires were discarded, we are unable to independently verify their condition and can only rely on the opinion of a business whose revenue is generated by selling tires. Tire shops and their commission-based sales staff naturally have a financial incentive to recommend replacement tires whenever possible. For that reason, we do not believe it is reasonable to hold the dealership responsible for a third-party vendor’s retail pricing, markups, taxes, warranties, and additional fees when we were never given the opportunity to inspect or address the concern ourselves. Despite that, we still offered you a goodwill reimbursement equal to our dealership’s replacement cost for the tires in an effort to resolve the matter amicably. We remain willing to work toward a fair resolution and wish you the best moving forward.

May 07, 2026 -

adam84cp responded

Go to your Google Maps review and you can see the pictures of cracked sidewalls on the “inspected” truck that are below 3/32 tread. I can also add pictures of the dirty cabin filter. Can’t fight evidence guys nice try though.

May 07, 2026 -

adam84cp responded

If you guys want to resolve this, over the price of the tires, fees and tax of the tires I had to get when you inspected tires failed after 2 days of purchasing a $47000 truck that’s only 3 years old. Your negligence of not replacing the tires in the first place led to this. Minus install and warranty would still be $1200. I can settle this out, close complaint and correct reviews on Google Maps if I am reimbursed at least the cost of the tires. You can also achieve a second chance when I go to purchase 6.7 diesel in the next year as I would prefer to go through Amber from your team.

April 22, 2026

Lorenzo was awesome setting me up in my new GMC truck I highly recommend this dealer More

by Arturo
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo
March 26, 2026

Bought a 80k truck from here. Sales folks were good, Ruben and Mr. Moriarty. Manager and finance staff were condescending and rude. At this point will not return to this dealershi More

by robhutchison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben and Mr. Moriarty
March 18, 2026

Lorenzo was super helpful helping me set up my new Chrysler Pacifica he' was awesome ! More

by Ziabul813
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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