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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.8
983 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 983 reviews

February 14, 2023

Happy with my purchase. Had some issue with a fee that was added. However, the dealer reached out and we were able to solve the issue and I am now happy. Thank you! More

by trekkie1490
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif Abraheem
Feb 15, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear about your experience with us! We would like to speak with you and have attempted to reach out via phone. Please return our call at 602-249-1234 and ask for Youssef!

Feb 22, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that we were able to turn your experience around! Thank you for the updated review!

January 18, 2023

Bad customer service. they just care about the money, tons of big fees! they just hang up if not agree for price. More

by Jospeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bianca Soto
Jan 23, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that, Joseph! We have attempted to reach out to rectify the siutation and hopefully get you into a great vehicle. Please reach out to our Sales Manager, Jerry A at 602-249-1234.

January 04, 2023

Great Customer service, no pressure whatsoever. overall, great experience, Highly recommend it!! I completely love my car! More

by Cadillac ATS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
Jan 04, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome review for our team!

December 07, 2022

Didn’t have an ideal sales experience, but the team was nice. Ryan Claus did a great job More

by EmeraldCity Pacifica Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey G, Floyd, Kacey, Ryan Claus
Jan 04, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that you didn't have a good experience with our sales team. We would like to hear more about it! Please reach out to Jessica Mckenzie, our Customer Experience Manager at j.mckenzie@billluke.com

October 26, 2022

One of the best truck buying experiences I’ve had. I inquired about a Ram 2500 online and Claudia was quick to respond and answer my questions. We agreed to my trade value and all pricing via email, t More

by CHRISDONEVSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia, Lex, Aaron Morrison
Nov 15, 2022 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so glad to hear that you had a great experience! Thank you for the awesome review!

October 26, 2022

Gracias al equipo de Bill Luke que me ayudaron con el proceso de comprar mi jeep de mis sueños. More

by Meza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Angel
Nov 15, 2022 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you, Meza!

September 13, 2022

Brought our 2006 Jeep Commander here for diagnostics that our regular mechanic did not have the machine for. Set the appt in advance, but was not told that it would take multiple days to diagnose the issue. More

by ClassicCommander
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
Sep 13, 2022 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear about your experience. We would like to look into this situation further but in order to do so, we need your information. Please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

August 24, 2022

Awesome experience. They have a huge lot with a lot of cars to choose from. My salesman Omar did a great job showing me the cars I was interested in and Angel was able t More

by Barriga90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 09, 2022 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you enjoyed your entire experience with us! Enjoy your awesome, new vehicle!

August 07, 2022

Pleasant and professional experience. ALL staff were nice and provided excellent customer service. Highly recommended dealership to work with. More

by missmopowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Ray, Eduard and Niko.
Aug 15, 2022 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome review! We greatly appreciate you!

July 17, 2022

I can always trust Bill luke to have the best deal in town and the car to be in its best shape possible. More

by Sigimc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
Jul 20, 2022 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for taking the time to leave us an awesome review for our dealership! We greatly appreciate you!

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