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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.3
1,016 Reviews
Bill Luke has been helping customers in Phoenix, AZ since 1927. We are family owned and operated, and take pride in our service - something that earned Bill Luke Chrysler's highest customer service honor for 2+ decades. Whether it is for parts or service, or body repair or sales, Bill Luke is here to help. We service all makes and model, and can help you find the vehicle you are looking for. Give us a call or stop by today. We are located off I-17 and West Camelback Road.
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2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 1,016 reviews

June 21, 2013

Went to the dealership to find a truck I had recommended to me from and ad. Met Murphy on the way in and he helped find the truck and we went for a drive. I liked it and went in to make the deal. Worked More

by MarcoDiGiovanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for sharing your experience here at Bill Luke. We value your time and business!

Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We pride ourselves on our customer service. It sounds like our team went above and beyond to provide you their best. We value your feedback!

Jun 24, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We pride ourselves on our customer service. It sounds like our team went above and beyond to provide you their best. We value your feedback!

June 21, 2013

I had a great experience buying a car here at Bill Luke. We worked with Michael Murphy. He was very helpful and was right there with us through the whole process. He was a lot of fun to work with. I will sh More

by Staciredsox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael murphy
Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for taking the time to share your experience! We really appreciate it! If there is anything else we can do in the future, please let us know.

June 20, 2013

I came in to look for a new vehicle, from the moment I walked in my experience was excellent. Mike Murphy greeted me right away and spent countless hours with me. Mike is a true professional and should be More

by steigerwald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Jun 20, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for taking the time to tell about your experience here at Bill Luke. We strive for excellent customer service and value your feedback. Thank you for your business!

Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for taking the time to share your experience! We value your feed back! If there is anything else we can do in the future, please let us know. - Luke, Bill Luke

June 19, 2013

We went Bill Luke and were greeted by Murphy. We told him what we were looking for and he offered us several different choices. Murphy was knowledgable and answered all of our questions. We never felt pressu More

by Azhiker1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Jun 20, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for sharing your experience here at Bill Luke. This is exactly what we do! Your vehicle purchase should be stress free, smooth, comfortable and honest. Thank you for the recommendation!

Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We really appreciate it! If there is anything else we can do in the future, please let us know.

June 17, 2013

For all of you that are in need of a NEW or USED automobile, I would personally like to recommend Robert D. Stirrup. We recently visited Bill Luke and our experience was wonderful!! My husband a More

by bowser68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stirrup
Jun 20, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for your business! We value your time letting us know about our great sales team. Please let us know how we can help you in the future and remember us for your first oil change.

Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Michelle, It is very important to us to know how your buying experience with us was. Thank you for your kind words and business. Please let us know if we can help you further and remember us for your first oil change!

May 15, 2013

I purchased a used Nissan for my daughter. The first problem that I had with the dealer was that it took them 5 days to deliver the vehicle. We purchased the car on a Saturday and it wasn't available fo More

by robtester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron, Pat
May 16, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I am terribly sorry for your experience. We pride ourselves on our customer service. Please contact us ASAP at 602-336-1530 to speak with the sales manager.

May 30, 2013 -

robtester responded

When I read you pm, I thought that you really did care about customer service. I called the number listed and asked to speak with the sales manager. I got sent to the service manager, I left a voice mail explaining everything. Waited a week for a callback and never received one. Called again, asked for the sales manager, went the the service manager, left another detailed voicemail. Waited, no callback. So What I see here is that you like to think that you give high quality service, but it is really only lip service since there isn't any follow through. I am truly disappointed.

May 31, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Rob, sorry about that. We are in marketing so I cant speak to the details, but i would like to make sure a sales manager call you back. What number can we reach you at?

May 08, 2013

We've bought cars before but we had never had great experience like we did with Orlando...he helps us a lot & answered all of our questions...Thanks Orlando:) More

by picksantos
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for taking the time to describe your purchasing experience here at Bill Luke. We pride ourselves on our customer service. It sounds like our team went above and beyond to provide you their best. We value your feedback!

May 07, 2013

Changed financing on me. Stated I was Locked in at 7.5 and next day called me back in with an exaggerating rate. I returned the vehicle. Very unprofessional customer service More

by ReneZamora11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sparkle Henderson
May 08, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

I am sorry that we could not come to an agreement on the vehicle in question. We take pride in our customer service and hope that you will try Bill Luke again when its time to purchase your next vehicle.

April 21, 2013

Bill Luke is, hands down, the best dealership experience I've ever had. I will not trust my baby with anyone else. The costumer service is always with a smile and I've never had to wait for hours on my car More

by AmandaBeaubien
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toby Way
May 08, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Amanda, thank you for taking the time to share your experience! We really appreciate it! If there is anything else we can do in the future, please let us know. - Luke, Bill Luke

Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for letting us know how great our team served you. Please let me us know if we can be of any further assistance in the future.

April 06, 2013

I would like to express my thanks to mr gordillo for his promo attention to my car needs.thanks Damian my car is running great!, More

by Cgarcia6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian gordillo
Jun 21, 2013 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We pride ourselves on our customer service. It sounds like our team went above and beyond to provide you their best. We value your feedback!