Back

Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.8
983 Reviews
Bill Luke has been helping customers in Phoenix, AZ since 1927. We are family owned and operated, and take pride in our service - something that earned Bill Luke Chrysler's highest customer service honor for 2+ decades. Whether it is for parts or service, or body repair or sales, Bill Luke is here to help. We service all makes and model, and can help you find the vehicle you are looking for. Give us a call or stop by today. We are located off I-17 and West Camelback Road.
Contact Dealership

2425 W Camelback Rd

Phoenix, AZ

85015

Directions

By Type

Showing 983 reviews

September 27, 2021

Javier is definitely the sales guy to go to. He made we understood the process and were happy with the vehicle, and at the end Angel made sure to answer all our questions about our new Jeep. More

by Jessica7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Angel
Sep 27, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so glad that Javier was able to find you the perfect Jeep! We appreciate you and your business here at Bill Luke!

September 25, 2021

Edward and David were honest and kind. Saved me more money by lowering my apr rate. I couldnt have asked for a better experience for my purchase. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David / Edward
Sep 28, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that our team was able to create such a great experience for you, Andrew! Thank you so much for the awesome review!

September 17, 2021

Terrible, they did a price on my trade in and then revoked the price do to their mistake. They made the deal and right before the deal for me to sign, the sales manager came in and said they over pri More

by oakley
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Tiek
Sep 29, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We want to apologize for the situation you encountered on your visit. We do appreciate your understanding of the trade appraisal figure mistake that was quickly discovered. Due to many factors that calculate trade value, there are times that missing or incorrect info will produce an inaccurate figure. As for our listings on our website, we go to great lengths to have accurate descriptions. We also have the capacity to do virtual video walk arounds on request. Thank you again for your counter-offer after your visit. We will be on the lookout for a vehicle that may meet your needs! If you have any further issues or concerns, please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@Billluke.com

Oct 04, 2021 -

oakley responded

I see you still have the truck, if you are serious and are willing to work on a good price , get with my sales person he has seen my truck and make an offer. Would you rather sell to me then. Send to auction? Thank you Marty

September 15, 2021

I would recommend Bill Luke. Especially Ricardo our salesperson who was awesome and Angel who is did an amazing job going over the features on our vehicle. More

by Skinner5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Angel
Sep 16, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Ricardo was able to find you an awesome vehicle and that Angel was able to show you all the cool features on it! Thank you for the review!

September 13, 2021

Bought a lemon car that was certified from here it was a year old or less. And less than four days it was in the shop. And to this day three years later is still constantly in the shop. I’ve wasted time, mo More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
Sep 13, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that Kris. We would like to look into this situation futher. Can you please reach out and provide your contact information to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com. We look forward to speaking with you!

August 31, 2021

Everyone we worked with at Bill Luke was awesome! Kevin Donovan and Angel are the best. Process was fast as it could be and we got the financing we wanted. Thank you Bill Luke More

by DeAnda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Angel
Sep 09, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with our team here at Bill Luke! Thank you so much for taking the time to share your feedback with us! Enjoy your new vehicle!

August 31, 2021

Javier, Angel, and Luis provided us with an excellent service today!! We are so lucky to have come to the right place to purchase our new vehicle. Thank you so much Bill Luke!! More

by Elsa7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Angel
Aug 31, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that our team was able to find you the perfect vehicle, Elsa! Thank you so much for choosing Bill Luke!

August 31, 2021

Great Sales people. Sam was the best and give great deal. As well as Jason. Angel helped make the delivery great! Will definitely come back. More

by Russruss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Angel
Sep 09, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you Russruss! We appreciate the awesome 5-star review and your business here at Bill Luke!

August 31, 2021

The entire buying experience was a pleasure. From Gandi in sales, to Reece in financing and Angel in delivery, everything went smooth and better than anticipated. Thank you Bill Luke! More

by Flagg4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gandi Angel Reece
Sep 09, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for the awesome review! We greatly appreciate your business!

August 28, 2021

We normally hate the whole experience of buying a car. But Bill in sales and Angel in vehicle delivery made the whole experience pleasant. We’d recommend them and use them again More

by Malik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill angel
Aug 30, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that Bill was able to find you the perfect vehicle and that Angel was able to show you all the cool features on it! Enjoy your new vehicle and we look forward to seeing you again!

...
17
...