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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.8
983 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 983 reviews

May 03, 2021

Zeke and Bill were so helpful. Glad I shopped there! If your in need of a Jeep bull like Jeep dodge is the place to go! More

by tziereis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke
May 11, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you! We appreciate you taking the time to leave us an awesome review!

May 03, 2021

I called on 4/29 trying set an appointment for my vehicle on 4/30 because it was the only day I had off for the next month or so. I told the appointment taker on the phone that I knew they would not get to More

by JDUBSR80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
May 04, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We apologize for the wait time to get your vehicle in, summer is our busiest time and we normally do not have extra room on the lot. We are not sure where the scheduling confusion is coming from, but we are looking into it. Bill Luke absolutely takes in night drop off's after hours to accommodate our customers busy schedules. Friday is typically the day that we begin to get vehicles out of the shop and prepare for intake the following week so Sunday we would have open parking on the lot for your vehicle. Thank you for providing feedback and allowing us to address your concerns! If you would like to discuss anything further please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

May 01, 2021

Calvin and Zeke did great. It was a smooth transaction. I am completely happy with the service and all of the help that they provided. More

by josephlpacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin
May 11, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Calvin could find you the perfect vehicle and that Zeke could show you all the awesome features! Thank you Joseph!

April 30, 2021

Excellent service by Zeke and Tyler. They made my experience easy and enjoyable. Time spent at the dealership was less than an hour. Cleaned the truck and had it ready to roll!! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke and Tyler
May 11, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We greatly appreciate your business Mike! Thank you for taking the time to share your awesome experience with us!

April 28, 2021

Thank you to Alberto and Miguel for getting me into my Tacoma! Also thank you to luis in finance! I would recommend this dealer to anyone! More

by Honest t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tiek
Apr 28, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so glad that Miguel could find you the perfect Tacoma and that Alberto could show you all the cool features on it! Thank you for the awesome review!

April 28, 2021

Thanks to Joey and albert they were the movie st helpful and made things easy and very understandable. Showing all features in the truck and how it works. More

by Ram 2500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlee Shaw, Jason Tiek
May 11, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you! We appreciate you taking the time to leave us an awesome review!

April 27, 2021

They have a huge lot with a lot of cars from different makes and models. the Saleperson Ricardo was easy to work with, and the tech guy Angel at the end was very knowledgeable about our new vehicle. More

by Riley69420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Angel
Apr 28, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Yes we do have a large inventory and it sounds like Ricardo found you the perfect vehicle to fit your needs! We appreciate you and your business!

April 27, 2021

The only real here was how long the sales process took. Other than that the whole sales team was kind and courteous and the delivery person Angel at the end was very knowledgeable about our 17 wrangler More

by wenzel17wrangler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gandi, angel
Apr 28, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear about the wait time but we are glad that Angel could get you into an awesome Wrangler! Thank you for choosing Bill Luke!

April 23, 2021

I would definitely recommend Bill Luke they have really good pricing and their customer service is awesome. Thank you Miguel, Angel for showing me my new Ram and going over the different features. More

by John Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 28, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you John, and congratulations! We value your feedback, and we are glad to hear that our team was able to make your experience here at Bill Luke an excellent one!

April 23, 2021

Great customer service overall. The only downside was how long the sales process took, but I am happy overall withy new Ram 1500 and how much I was able to learn about my truck from delivery guy Angel. Would More

by Robby Bob 4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 28, 2021 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that the sales process took longer than expected but very happy to hear that you love your new Ram 1500! We hope you enjoy!

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