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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.8
983 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 983 reviews

May 30, 2020

Great process, everyone was helpful and friendly. I would definitely come here again. Dwight was informative but not pushy. Albert was very knowledgeable, friendly and hlpful More

by Rick
Recommend Dealer
Yes
Employees Worked With
Albert and Dwight
Jun 02, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much Rick! We are so happy to hear that Dwight was able to get you into a great vehicle! Thank you for the awesome feedback!

May 28, 2020

Highly Recommend Visiting Larry Allen at Bill Luke My husband and I recently purchased a vehicle from Larry Allen at Bill Luke. Larry was an absolute professional, exhibited great customer service, was More

by Madison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Allen
May 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that you had a great experience with Larry and our team here at Bill Luke! We appreciate you taking the time to share you feedback with us and look forward to doing business in the future!

May 25, 2020

Great experience!! Very helpful with showing us how everything works on our new car. Albert and Dave were awesome!! 2nd car we bought from them already. More

by mandi.scholl
Recommend Dealer
Yes
Employees Worked With
Albert & Dave, Jason Tiek
May 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much Mandi! We are so happy to hear that Dave and Albert were able to assist you in finding the perfect vehicle! Thank you so much for sharing your great experience with us!

May 25, 2020

Purchased a car from there and the sales person was great! But the finance managers are dogs! They literally tell you you either leave with 4.9% interest rate or buy $4000 in extended warranties and th More

by alecarranza64
Recommend Dealer
No
Employees Worked With
Amberlee Shaw, Jason Tiek
May 29, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that! We would like to get more information from you so we can look into this situation. Please follow up with Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

May 17, 2020

Not sure about the negative reviews seen here - we bought our third card from Bill Luke and it was a great experience. Took a little too long after settling on terms to get finance done, but it was extremel More

by roneillaz
Recommend Dealer
Yes
Employees Worked With
Kris Dickey
May 20, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much for providing such awesome feedback! We appreciate you taking the time to share it. Enjoy your new vehicle!

May 14, 2020

Worst car buying experience ever. Rude and very condescending managers, misleading and manipulative sales practices. I expected fair, honest pricing and professionalism from such a big name dealer More

by I run
Recommend Dealer
No
Employees Worked With
Didn't work with either name listed.
Jun 02, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that! We would like to get more information from you regarding your experience! Please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

May 08, 2020

Best buying experience ever!!!! You would think that after reading some of the reviews online that Bill Luke would have been out of business years ago. I have to say that my experien More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mitchell, Jerry Adair, Kris Dickey
May 12, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much John! We are so appreciative of you as a customer taking the time to leave such wonderful feedback for our team here at Bill Luke! We are so happy that we could find you the perfect truck and that we made another lifelong customer! Enjoy your new truck!

May 02, 2020

Awesome service by Joey. Everything went really smooth and pretty fast. I would highly recommend. I don't know what else the write since everything was great. More

by caya
Recommend Dealer
Yes
Employees Worked With
Joey I did not deal with Amberlea or Jason., Amberlee Shaw, Jason Tiek
May 07, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

That is awesome to hear! We appreciate you taking the time to share your experience with us! Thank you for your business!

April 30, 2020

Very rude sales manager The sales specialist I worked with Rafayel Pinkasov was quite good. Very friendly and helpful. Unfortunately, the sales manager Jerry Adair was not. H More

by Genesis buyer
Recommend Dealer
No
Employees Worked With
Rafayel Pinkasov Jerry Adair
May 04, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that! We would like to get more information from you regarding this situation so we can investigate what happened. Please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com.

April 28, 2020

Sold me a lemon I would not recommend buying a car from Bill Luke. I bought a 2017 Honda Civic from them in February. I have only driven it a couple thousand miles More

by Rob
Recommend Dealer
No
Employees Worked With
Sheryl Stevens
Jun 02, 2020 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that Rob. We would like to get more information from you so we can look into this situation. Please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

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