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Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
983 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 983 reviews
April 20, 2020
I received an online quote to finance a new ram 1500 on 4/18/20, no where on the quote did it say this is the cash price! No where on the quote did it say the price would go up if I financed it! No where o 4/18/20, no where on the quote did it say this is the cash price! No where on the quote did it say the price would go up if I financed it! No where on the quote did it say this price was based on incentives that will cause the price to go up if you finance! It did say the Bill Luke “Finance” price is $$$$! This is the first part of their scam to get you into their dealership! Once I get there on 4/19/20 they insult me by trying to steal my trade at 1/3 of the Kelly blue book trade in value! Then they say the actual price of their truck isn’t the price we quoted you, the real price is $5000 more! They clearly have no morals, no problem lying to you, no problem insulting you but they tried their best to cover it up with lies by saying their price is based on incentives! Like I said, no where on their quote did it say this is your price if you get this, this or that! It said “Bill Luke finance price”! These are the exact definition of used car salesmen! Even though it was a new truck! What a shame that people like this train their employees to lie and cheat and then attempt to make excuses! More
by Rick
Employees Worked With
No need to drag the employees name into this as they may true to work for another dealership with morals and ethics!
April 11, 2020
Warning This dealership is not recognizing any social distancing guidelines. Pace was packed and it looks like business as usual with people sitting in the li This dealership is not recognizing any social distancing guidelines. Pace was packed and it looks like business as usual with people sitting in the little rooms with a salesman. Very unsafe. Don’t bother with their “VIP” appointments. It’s a con to get you in the dealership to wait for a salesman the same as if you walked in from the street. More
by Rbow
Employees Worked With
Lizabeth Ramos
March 30, 2020
We had a great experience at Bill Luke. They treated us very well and we never felt pressured or obligated at anytime. I will definitely be sending my friends there way. very well and we never felt pressured or obligated at anytime. I will definitely be sending my friends there way. More
by joe long
Employees Worked With
Ryan Claus, Amberlee Shaw, Jason Tiek
March 12, 2020
Larry was very pleasant and easy to work with. The finance person was also very nice and dealership is clean and smelled good. Nice friendly people finance person was also very nice and dealership is clean and smelled good. Nice friendly people More
by Kidsplayinc
Employees Worked With
Larry Allen
March 04, 2020
Bought a used Jeep Grand Cherokee. Our experience was mostly positive. They have huge inventory. Mo, the staff, explaining the features of the car to us was very efficient and pleasant. Not all things p mostly positive. They have huge inventory. Mo, the staff, explaining the features of the car to us was very efficient and pleasant. Not all things promised came to be true, but overall an ok business deal. More
by Thornbs
Employees Worked With
Smith, Mo Reed Brian , Amberlee Shaw, Jason Tiek
February 29, 2020
Horrible! Internet sales are different from the actual vehicle is. To get the Internet price you have to use their own finance company which apr is extremely high even if you prefect credit. I would highl vehicle is. To get the Internet price you have to use their own finance company which apr is extremely high even if you prefect credit. I would highly recommend not buying a vehicle here. More
by Bryann
Employees Worked With
Not listed
February 28, 2020
Bill Luke Jeep Chrysler, Dodger is a excellent dealership for buying a new or used car or truck. We just bought a 2017 Ram at a great price and Ray was an excellent salesperson. for buying a new or used car or truck. We just bought a 2017 Ram at a great price and Ray was an excellent salesperson. More
by Epoggi
Employees Worked With
Jason Tiek
February 27, 2020
Great service, i was in and out in no time. Everyone was very nice from salesperson to finance to delivery. Will definitely come back. Thank you very nice from salesperson to finance to delivery. Will definitely come back. Thank you More
by kbingham9
Employees Worked With
Amberlee Shaw, Jason Tiek
February 24, 2020
Great customer service. Not pushy. Very helpful and informative. Joey did a great job helping me. Chris did an excellent job going thru my car. informative. Joey did a great job helping me. Chris did an excellent job going thru my car. More
by Deborah Lopez
Employees Worked With
Joey, Chris, Chad
February 21, 2020
Best experience on the planet I loved every minute of it from beginning to end. A positive atmosphere great Sense of professionalism throughout. Huge selection no pressure all the things that you would want from beginning to end. A positive atmosphere great Sense of professionalism throughout. Huge selection no pressure all the things that you would want from a dealership. More
by Robfoster23
Employees Worked With
Sam h
