Back

Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.8
983 Reviews
Bill Luke has been helping customers in Phoenix, AZ since 1927. We are family owned and operated, and take pride in our service - something that earned Bill Luke Chrysler's highest customer service honor for 2+ decades. Whether it is for parts or service, or body repair or sales, Bill Luke is here to help. We service all makes and model, and can help you find the vehicle you are looking for. Give us a call or stop by today. We are located off I-17 and West Camelback Road.
Contact Dealership

2425 W Camelback Rd

Phoenix, AZ

85015

Directions

By Type

Showing 983 reviews

October 13, 2019

Thanks for a great car buying experience Rafayel was great from the start. He listened and worked to make the process quick like I asked. He found the car I was looking for and made the deal More

by Jon
Recommend Dealer
Yes
Employees Worked With
Rafayel Pinkhasov, Thayer Park
Oct 14, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Rafayel was able to create such an awesome experience for you Jon! Thank you for the 5-star review!

October 02, 2019

Stressful Experience - Zero Confidence in my Purchase This place is more worried about what Rating you will give them, than if they treat you well. Won't return phone calls or emails 10 days after purcha More

by Unhappy Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyonell
Oct 04, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had. We are looking into the situation further and would love to discuss your experience and see how we can help. We need your name in order to look you up in our system. If you could please contact Jessica, our Customer Relations Manager, at 602-544-3696 or email her at j.mckenzie@billluke.com we can help you out. Thank you.

September 24, 2019

Disappointed. They had my truck by for about a month charged me 1700 dollars and the truck still have the same problem. They wanted to charge me 600 dollars more b More

by Julio Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl
Sep 26, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had Julio. We are looking into the situation further. If you have questions please contact Krystle, our Customer Relations Manager, at 602-249-1234 or email her at k.macon@billluke.com.

Sep 26, 2019 -

Julio Hernandez responded

You can contact me your service manager has my info he just didn’t care and hang up the phone on me.

September 15, 2019

Mo was very helpful and attentive to our needs. We enjoyed our dealings with Mo and Bill Luke Chrysler Jeep Dodge. The process was not high pressure and allowed us the time to make our decision to p More

by Mike Steffan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mostly worked with Mo.
Sep 18, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We take great pride in customer satisfaction, so we are more than happy to hear that Mo provided you with a great experience Mike! Thank you for leaving such awesome feedback. We appreciate you!

September 09, 2019

New Car Purchaser Bruno n Donavan did a great jog selling and financing the 2016 Jeep. Damian Gordido was amazing as our service advisor. I would recommend everyone a More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno D, Donavan in Finance and Damian Gordido In Service
Sep 10, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review Doug! We are glad to hear that Bruno, Donavan and Damian were able to make your experience here at Bill Luke a good one. Congratulations and enjoy your new car!

September 06, 2019

Quick and painless Recently purchased a used car from this dealership - they have the best prices out of the AZ, NM, UT, and CO region. I was in and out in good time, wh More

by Miznitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnovan Trifari
Sep 10, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that our sales and finance teams were able to create such an awesome experience for you! Thank you for the 5-star review!

September 04, 2019

Great experience good staff Went in and saw “Mo” looking for a used hellcat. He was extremely helpful and easy to talk to. Didn’t try to push me into any different direction and More

by Mpva141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo
Sep 10, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you! We value your feedback, and we are happy to hear that Mo was able to assist you through your delivery and provide you with a good experience. Hope you enjoy!

August 30, 2019

Terrible- Felt Totally Disrespected My wife had bought a car with Bill Luke years ago and recently needed a replacement. We were placed with Craig... who seemed ok at first. Laid back an More

by Lfite54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig
Sep 10, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry for the experience you had Lance. We are looking into the situation further. If you have questions please contact Krystle, our Customer Relations Manager, at 602-249-1234 or email her at k.macon@billluke.com.

August 28, 2019

Love Bill Luke and Staff!! Dwight, Drew and Chad were all in to help my daughter and I to pull off this deal. Thank God for Him placing the right people in our path in order to More

by God'sGrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight, Drew, Chad
Sep 10, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review! We are glad to hear that Dwight, Drew, and Chad were able to provide a pleasant experience for your and your daughter. Congratulations and we hope you enjoy your new car!

August 26, 2019

A really easy process. Dwight and Luis were great. I looked at the car on a Sunday and bought it on Monday. So easy, such a busy dealership but I never felt ignored or lost More

by Luckydpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight and Luis
Aug 28, 2019 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for the awesome 5-star review! We are glad to hear that Dwight and Luis were able to make your experience here at Bill Luke a good one. Congratulations and enjoy your new car!

...
40
...