
Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Thanks for a great car buying experience Rafayel was great from the start. He listened and worked to make the process quick like I asked. He found the car I was looking for and made the deal Rafayel was great from the start. He listened and worked to make the process quick like I asked. He found the car I was looking for and made the deal happen. The price negotiation got me to a price that I could accept. I recommend that you go see Rafayel @ Bill Luke. More
Stressful Experience - Zero Confidence in my Purchase This place is more worried about what Rating you will give them, than if they treat you well. Won't return phone calls or emails 10 days after purcha This place is more worried about what Rating you will give them, than if they treat you well. Won't return phone calls or emails 10 days after purchase. They love to stress that they are family owned - well this family treats you like a step-child. I wonder what Bill Luke would say. If I could go back and do it again I wouldn't buy here. You're just another sale here. More
Disappointed. They had my truck by for about a month charged me 1700 dollars and the truck still have the same problem. They wanted to charge me 600 dollars more b They had my truck by for about a month charged me 1700 dollars and the truck still have the same problem. They wanted to charge me 600 dollars more but they weren’t even sure that was the real problem. Service manager Earl didn’t help me or refund anything. So if you are looking to fix your car go somewhere else. More
Mo was very helpful and attentive to our needs. We enjoyed our dealings with Mo and Bill Luke Chrysler Jeep Dodge. The process was not high pressure and allowed us the time to make our decision to p We enjoyed our dealings with Mo and Bill Luke Chrysler Jeep Dodge. The process was not high pressure and allowed us the time to make our decision to purchase. We are satisfied with our purchase and would recommend Bill Luke to anyone we know. Mo made the process as painless as possible. Thanks Mo. More
New Car Purchaser Bruno n Donavan did a great jog selling and financing the 2016 Jeep. Damian Gordido was amazing as our service advisor. I would recommend everyone a Bruno n Donavan did a great jog selling and financing the 2016 Jeep. Damian Gordido was amazing as our service advisor. I would recommend everyone at Bill Luke as they are simply customer focused with integrity and ethical business practices. More
Quick and painless Recently purchased a used car from this dealership - they have the best prices out of the AZ, NM, UT, and CO region. I was in and out in good time, wh Recently purchased a used car from this dealership - they have the best prices out of the AZ, NM, UT, and CO region. I was in and out in good time, which was a bonus. The finance part, which is usually the most painful, was pleasant and it was obvious he enjoys his job. Overall, a good experience. More
Great experience good staff Went in and saw “Mo” looking for a used hellcat. He was extremely helpful and easy to talk to. Didn’t try to push me into any different direction and Went in and saw “Mo” looking for a used hellcat. He was extremely helpful and easy to talk to. Didn’t try to push me into any different direction and was great about letting me know where we were at throughout the process. Financing was very quick and easy. Best dealership I have ever bought from, a lot of thanks to Mo for the help. More
Terrible- Felt Totally Disrespected My wife had bought a car with Bill Luke years ago and recently needed a replacement. We were placed with Craig... who seemed ok at first. Laid back an My wife had bought a car with Bill Luke years ago and recently needed a replacement. We were placed with Craig... who seemed ok at first. Laid back and straight forward, not super pushy. We knew our credit situation beforehand, had money to put down and were very transparent with our budget and financing options. 3 days into finally finding the car... time for financing. Craig then finds he has another buyer who drove down from Tucson waiting for him (who is clearly buying since he drove all that way). No sooner do we get his financing efforts with an astronomical APR and monthly payment CLEARLY OUTSIDE OUR SET BUDGET... and are met with. "Well it looks like we are too far off, you should work on your finance situation and come back with more affordable cars in mind"... clearly upset, my wife and I left having wasted 3 days at that one dealership. Knowing we would get a call or email from him begging us to come back (now that he has time and wants the sale) we are emailed his vehicle suggestion... possibly the most laughable, slap in the face I've ever received via email. For reference: we were targeting $20,000 SUV's and he sent us a $6,000 mini cooper... as his suggestion. Not sure I've ever seen a bigger F-U to a customer. We then went to another large dealership, approved our financing within our budget for a $30,000 vehicle in the same week, and walked away supremely happy customers. More
Love Bill Luke and Staff!! Dwight, Drew and Chad were all in to help my daughter and I to pull off this deal. Thank God for Him placing the right people in our path in order to Dwight, Drew and Chad were all in to help my daughter and I to pull off this deal. Thank God for Him placing the right people in our path in order to be able to leave as a satisfied customer with a beautiful car! Be sure to check them out and ask for Dwight Hamblin, he'll take excellent care of you! More
A really easy process. Dwight and Luis were great. I looked at the car on a Sunday and bought it on Monday. So easy, such a busy dealership but I never felt ignored or lost Dwight and Luis were great. I looked at the car on a Sunday and bought it on Monday. So easy, such a busy dealership but I never felt ignored or lost in the loads of people. Dwight was knowledgeable and very friendly. When I called him he was available and answered all my questions. Luis was in finance and made everything flow quickly with no issues. I cannot recommend Bill Luke strong enough!! More