Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,050 reviews
Awesome review Alberto!!! Thank you very much!! You were very informative and explained all the important details so my wife could understand her new car! were very informative and explained all the important details so my wife could understand her new car! More
Nice, easy and fast experience. When I decided to get a new car I was prepared to have to deal with a lot of stress, bad deals and nasty vendors but Bill Luke surprised me. The negotiation was fast, financ new car I was prepared to have to deal with a lot of stress, bad deals and nasty vendors but Bill Luke surprised me. The negotiation was fast, finance was clear and honest, didn't try to push all the extras no necessary costs. I left the dealership with a new car in 1.5h More
Found the exact two vehicles my wife an I were looking for and called dealership, let them know we would be trading in two cars that we had bought brand new, and I work in the automotive field and had boo for and called dealership, let them know we would be trading in two cars that we had bought brand new, and I work in the automotive field and had booked both of our trades out and had a rough idea what they were worth (Both 2018's still under warranty. Was told by salesperson that we would get higher value if we could bring them both in at the same time. Made the 40 minute drive and had them appraise our vehicles, they showed me over $5000 less then low clean trade for mine, and over $4000 less then clean trade for my wifes!! Complete waste of time, fine place to buy a vehicle as long as you do not plan to trade anything as they try and steal it!!! More
Alberto showed me the features on my used car . He was knowledgeable and professional . He was able to explain various options on the car . Very pleased . knowledgeable and professional . He was able to explain various options on the car . Very pleased . More
worked with my negative equity, got vehicle I showed up for, KB has great customer service skills and was glad he got involved in my purchase. Mike lead me through it, me being a stranger to financing a ve for, KB has great customer service skills and was glad he got involved in my purchase. Mike lead me through it, me being a stranger to financing a vehicle. I appreciate it guys. More
Total professional service from beginning to end. Ali was kind, helpful, professional and prompt. This is our second vehicle purchased at Luke. Will return! Happy was kind, helpful, professional and prompt. This is our second vehicle purchased at Luke. Will return! Happy More
Great service and enjoyed all the different steps! Very easy to work with and do business. Looking forward to next time . Thanks! Everyone was fantastic easy to work with and do business. Looking forward to next time . Thanks! Everyone was fantastic More
SHADYHorrible sales practices Every single person I SHADY Horrible sales practices Every single person I reached out to gave me a separate price. They are also tying to get over on customers and char SHADY Horrible sales practices Every single person I reached out to gave me a separate price. They are also tying to get over on customers and charge 450 extra dollars for bed liner...it's a standard option on the Limited trucks but each person I brought that up to just said oh sorry about that...they are all clearly trying to get over on customers. The price I agreed to was 57300. When I ask how to setup payment they come back and say oh that was the price if you finance thru us at a MINIMUM 6%?! I already had financing set and was ready to pay for the truck until that happened. I also asked to not pay 359.00 for tint on two windows since it's not legal here in California. Plus they clearly overpaid for tint on two windows?! Two tinted front windows are 100.00 anywhere you go. When asked to remove the charge they just stopped responding, I had to call back 3 times and each time they raised the price. Crooks and shady practices, you should stand by you pricing. Not try to upcharge. On Autotrader you have the lowest prices and now where does it say the price is that if you finance with them. When you speak to them they have a ton of oh that price is if you finance or if you qualify for this or that rebate...So basically FALSE ADVERTISING It's no wonder they have such terrible reviews. DO NOT BUY from this STEALERship. More
Thank you so much for helping me to find the exact Jeep I was looking for and for shipping it to me. Who knew ordering a vehicle online could be as easy as buying anything else online? The last time I purcha was looking for and for shipping it to me. Who knew ordering a vehicle online could be as easy as buying anything else online? The last time I purchased a car was 16 years ago and I was not looking forward to it but everyone at Bill Luke made the experience so simple. I also compared prices at Bill Luke to what I could find here in San Diego and no one came close. Thanks again! More



