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Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
983 Reviews
Bill Luke has been helping customers in Phoenix, AZ since 1927. We are family owned and operated, and take pride in our service - something that earned Bill Luke Chrysler's highest customer service honor for 2+ decades. Whether it is for parts or service, or body repair or sales, Bill Luke is here to help. We service all makes and model, and can help you find the vehicle you are looking for. Give us a call or stop by today. We are located off I-17 and West Camelback Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 983 reviews
October 27, 2018
Excellent Experience Everyone that helped me made the process very easy. I had been to several other dealerships looking for a car. Bill Luke was by far the best. Everyone that helped me made the process very easy. I had been to several other dealerships looking for a car. Bill Luke was by far the best. More
by KrisA
Employees Worked With
Mike Sullivan, Juan R. Carie
October 25, 2018
They wont lie but they will tell you to lie to banks 3rd time leaving bad review finance manager Jerry screwed me dont call me I will not remove this review well I got approved threw my bank for everythi 3rd time leaving bad review finance manager Jerry screwed me dont call me I will not remove this review well I got approved threw my bank for everything a couple of issues had be addressed of issues my bank called me and told them the truth it's in the shop getting fixed the bank just request him to call on a recorded line to them that the vehicle is in the shop getting fix and they would of sent the check he tells my wife that I screwed it up because he wanted me to lie to the bank about it if the found out that I lied it would be declined and not funded for no one I didn't screw it up I told the truth he screwed it up by not calling the bank and say 5 simple words to get check sent out and the company screwed me getting a vehicle BEWARE OF THIS CKMPANY AND JERRY they will get mad if it doesn't go there way go somewhere else More
by AARON82
Employees Worked With
Jerry
October 22, 2018
Great experience Overall experience was great. My salesperson Lionel was very knowledgeable and professional. I was in and out of there in about 3 hours total, from te Overall experience was great. My salesperson Lionel was very knowledgeable and professional. I was in and out of there in about 3 hours total, from test drive to finance to driving away. More
by Kenkul
Employees Worked With
Lionel Hebert
October 20, 2018
I was able to get a truck that I liked This is my second truck that I have purchased from Bill Luke. Each time the salesman were very helpful and knowledgeable. I would highly recommend Bil This is my second truck that I have purchased from Bill Luke. Each time the salesman were very helpful and knowledgeable. I would highly recommend Bill Luke to anyone. More
by Farrell471
Employees Worked With
Josue
October 17, 2018
Great costumer, everyone super friendly. The people here at Bill Luke are amazing. Easy to work with, great atmosphere and they make you feel at home. I didn’t go in for an specific vehicle, The people here at Bill Luke are amazing. Easy to work with, great atmosphere and they make you feel at home. I didn’t go in for an specific vehicle, but at the end of the day i left driving. I’ve been to other delearships and they’re not as friendly and helpful. Hands down Bill Luke chrysler Jeep dodge&Ram is where it’s at. Josue Roman is the gentleman that help me. Ask for him. His great! More
by Deebs2v
Employees Worked With
Josue Roman Ortiz
October 17, 2018
Great service Went in looking to buy a car and Roman came and helped me out. He have me the best deal they were offering and with that, I bought the car and he show Went in looking to buy a car and Roman came and helped me out. He have me the best deal they were offering and with that, I bought the car and he showed me how the car runs. More
by Elias.cruz39
Employees Worked With
Josue Roman Ortiz
October 15, 2018
Large used inventory. John Dahle did a good job. He was pleasant and professional and did not push. Overall a good experience. Only negative was the fact that I only receiv John Dahle did a good job. He was pleasant and professional and did not push. Overall a good experience. Only negative was the fact that I only received one key. It was very expensive to get a second key cut at another dealer. Even worse was the fact that no one had the keyless entry code. When Bill Luke bought this car or took it in trade they should have demanded the factory code or have an agreement with a Ford dealer to get it. I had to pay a Ford dealer to retrieve the factory code. More
by Used suv customer
Employees Worked With
John Dahle
October 14, 2018
I went there to get a used Truck and bought a new one I thought Mike Sullivan did a very good job. He helped me get the truck that I wanted at a price I was willing to pay. He worked with me on my trade I thought Mike Sullivan did a very good job. He helped me get the truck that I wanted at a price I was willing to pay. He worked with me on my trade More
by Mirage22
Employees Worked With
Mike Sullivan
October 08, 2018
Excellent Service with New Car Sales Randy was great with our experience with the purchase of our new car. The follow up with all of Bill Luke Staff was excellent. My parents have been a Randy was great with our experience with the purchase of our new car. The follow up with all of Bill Luke Staff was excellent. My parents have been a Bill Luke customer for years and now I can see why. More
by Leyder
Employees Worked With
Randy Thompson
October 04, 2018
A Great Experience A good friend of mine referred me to Eddie Escobar at Bill Luke. He was very professional and made my car buying experience a great one. He walked me A good friend of mine referred me to Eddie Escobar at Bill Luke. He was very professional and made my car buying experience a great one. He walked me through the process and not once did I feel pressure. I would definitely recommend Bill Luke to anyone looking to purchase a new or used vehicle. More
by Hector.G
Employees Worked With
Luis Carlos (Finance)
