Bill Luke Chrysler Jeep Dodge & Ram

Great experience Yes, buying a new vehicle is never fun. I won't go into details on the well know headaches of the process, and rather just focus on the process with Yes, buying a new vehicle is never fun. I won't go into details on the well know headaches of the process, and rather just focus on the process with this dealership and staff. GREAT! Everyone was so friendly and really worked to get us the deal we wanted. From sales person to sales manager, they all took the time to explain numbers and dig to find every rebate possible. On the finance side it was smooth and easy and not pushy when we declined extended warranties. We will for sure be back here when we are in the new car market again! Thumbs up to Freddie and Thayer! More

Easy Breezy Had a great experience. The Bill Luke team made the process smooth, and their no pressure atmosphere was much appreciated. I would recommend them to f Had a great experience. The Bill Luke team made the process smooth, and their no pressure atmosphere was much appreciated. I would recommend them to friends and family. More

Great service and staff at Bill Luke! I truly enjoy the service that Bill Luke offers. Bruno is a great sales member and always finds the best vehicle for my family and I. We have done ser I truly enjoy the service that Bill Luke offers. Bruno is a great sales member and always finds the best vehicle for my family and I. We have done service with Bill Luke for over 5 years now and we still love the great environment purchasing a vehicle there. So easy and no haggling like at other dealerships! Greatly reccomend purchasing your next car or truck at Bill Luke! Thank you so much Bruno and staff for your patience and great service! More

Complete S@&T show Sales rep was great finance person was a complete jerk we walked out of the deal only to be called back later excepting the deal we offered. Then our Sales rep was great finance person was a complete jerk we walked out of the deal only to be called back later excepting the deal we offered. Then our Vin number got mixed up with another person’s Vin number and basically they thought we sold the car and we lost our warrantee. Then we realized the back up camera was not a part of the original vehicle which they never told us about. And was not covered under our warranty The GM did call us and made it right but I would definitely use somebody else More

UNHEARD OF! I stopped by to see if the internet price was the real price. Guess what: IT WAS! No bait and switch, no extra add on sticker, no hard sell. I bought I stopped by to see if the internet price was the real price. Guess what: IT WAS! No bait and switch, no extra add on sticker, no hard sell. I bought it, not really intending to, but the transaction could not have been smoother. Oh yeah, and the price was crazy good. Looking for a dealer that stands out from the crowd? You found it. Would certainly buy again from them. More

Sales rep was great Great service ,got what I wanted at a reasonable price and the representatives were all very friendly. Overall good selection of cars. Financing was g Great service ,got what I wanted at a reasonable price and the representatives were all very friendly. Overall good selection of cars. Financing was great helping me understand. More

Pacifica All staff were friendly and professional Great price! Ample selection of vehicles ! Randy went to great lengths to assist us in every way. Thayer exp All staff were friendly and professional Great price! Ample selection of vehicles ! Randy went to great lengths to assist us in every way. Thayer explained the process in great detail! More

These guys are con artists trying to squeeze every penny I had been looking to buy a Ram 2500, 2 weeks ago they listed a smoking deal on a new truck. I printed the add and visited ready to purchase, the sal I had been looking to buy a Ram 2500, 2 weeks ago they listed a smoking deal on a new truck. I printed the add and visited ready to purchase, the salesman said it was a fleer truck for the state of AZ listed by their system in error. He tried to sell me a way more expensive truck-no deal. A couple weeks later I saw a preowned truck that interested me, I contacted them and tried to square up the deal before heading down there. They play hard ball trying to keep their profit margin high. They sent me a link for a KBB “guaranteed offer”, once I saw their figures the guaranteed offer was nowhere close. I talked to the manager Jerry A who gave me so bs answer. I advised him that I kept seeing their bait and switch attempts and it was clear their practices are shady. I went down to see the truck anyway. When I was there he got within $500 of my offered amount to buy, but after seeing the truck I decided it wasn’t for me so I was ready to head on over to Earnhardt CJD to look at their new power wagon to which I had an offer to buy price already. He asked to look at the offer and said he would match it with a similar truck. They tried to make a deal work for about 2 hrs finally came back and said we’ll offer you this power wagon but it’s $2500 more than Earnhardt because it had more features. I agreed on price, so they pulled credit. They came back and gave me the spill that my credit was low so I was looking at a 9.99 rate. They showed me my fico was 620. I declined. The sales man said we’ll find your own financing and come back tomorrow, I asked if I found my own financing if they would increase the price since they supposedly discount $1k for financing with them. He said no. Next day I got my bank to preapprove with a rate under 5%. I contacted Jerry A with the preapproval and asked what the next step was he said they were still looking at their financing he would let me know. Once I was ready to head over I called and asked what was going on he said that their finance offer was 8.25%, that I could use my financing but I would pay $1k extra. I was upset because I had put all that effort into making the deal happen and now they were not honoring the price agreed upon the previous night. I went to Earnhardt CJRD and made a deal on a better equipped truck paid a little bit more but I got the price I wanted. Oh yeah they also pulled my credit and they showed me a fico of 660. Be careful with Bill luke their lower prices listed are not always the lowest, it almost seems like they manipulate the fico to upsell the rate in order to take a cut! Jerry A is a weasel in my opinion! More

Piss Poor Experience Normally stay away from large dealerships like this one because they treat you like a number instead of a customer. The "salesman" said multiple times Normally stay away from large dealerships like this one because they treat you like a number instead of a customer. The "salesman" said multiple times, we sell 900 cars a month here, I don't need to make sale. Ended up finding a deal late the first day I went in, told him I wanted it, run numbers, had cash for payment in hand etc...didn't receive a call the next day regarding status or if we had run numbers or anything. Finally calls me at 4 on the third day, says the deal was approved, ran my credit to lenders multiple times and says it's all ready in finance. I get there and am literally signing the papers and he says, "oh we sold this car just now." The guy claimed he had been calling me, but couldn't even show me a call history after he swore up and down he called me ALL DAY. Then they couldn't even apologize for making inquiries on my credit for no reason if they knew the car was being sold. Piss poor attitude by Tony the salesman and overall complete lack of integrity by Bill Luke management. Will not return or recommend anyone wasting their time there. More