
Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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New Ram 1500 Polite, professional, great price, truck was detailed 100 percent upon delivery .The salesmen was very knowledgeable of the truck, and he made sure ev Polite, professional, great price, truck was detailed 100 percent upon delivery .The salesmen was very knowledgeable of the truck, and he made sure everything was done right More
Great buyers experience Everyone from the Internet staff to sales and the person who educated me on the bells and whistles of my new Big Horn Ram was a professional Everyone from the Internet staff to sales and the person who educated me on the bells and whistles of my new Big Horn Ram was a professional More
4th of July deal I got a nice truck at a good price at Bill Luke were I got my last truck and will recommend to friends and family I got a nice truck at a good price at Bill Luke were I got my last truck and will recommend to friends and family More
Joke don't waste your time, they'll just waste yours Initially I was pleased with my experience, but after the walk through with the car we were disappointed that the windshield wasn't replaced. After ex Initially I was pleased with my experience, but after the walk through with the car we were disappointed that the windshield wasn't replaced. After expressing our displeasure the dealership did order us a new windshield, so bonus points there. The reason for my rating is not the windshield or the salesteam but for the misleading description of the Sirius radio capability. There was a Sirius radio pamphlet with the owners manual and we were told it had the capability. After several stressful minutes trying to figure it out, we find it isn't Sirius compatible. Who wants local radio? I don't and I would've possibly looked at other vehicles to get everything already done and equipped. I am just not happy about that at all. Here's a follow up on my review, I'd rather just take the car back. Week 3 with the car and still no windshield or Sirius radio. But the biggest joke is.... We get about 15 phones on Sunday with no messages from a strange number, turns out it is Bill Luke saying we have a new lender and need to drive all the way out to Phoenix to sign more paperwork. Really? Shouldn't they come to us or at least fill our gas tank up, and our first payment we were told was going to be July 22nd, now it is this Thursday!!! xxx!!!! Yeah great, now I guess we can screw our rent and pay for a car that isn't even what we were told we were getting. DON'T GO HERE!! More
Awesome! I had a great experience. The staff was friendly, informative, and quick. They were understanding with our limitations and never strayed far from our I had a great experience. The staff was friendly, informative, and quick. They were understanding with our limitations and never strayed far from our asking point. More
They were very helpful and helped me get the car I wanted Everyone was really nice and helped me look for the car that i wanted. They really helped me get the car at an affordable price Everyone was really nice and helped me look for the car that i wanted. They really helped me get the car at an affordable price More
Outstanding service Friendly service, up front pricing, easiest experience I've ever had. I am a veteran with really bad anxiety and PTSD and this was so easy and stress Friendly service, up front pricing, easiest experience I've ever had. I am a veteran with really bad anxiety and PTSD and this was so easy and stress free. Please see Shawn Snow... amazing salesman! He isn't pushy and he actually does what he says he is going to do. I will return in the future More
sales and service Outstanding Outstanding sales,no pressure and kind. Service for tires was amazing.....very kind and prompt. Not used to being treated so kind from a dealership. Outstanding sales,no pressure and kind. Service for tires was amazing.....very kind and prompt. Not used to being treated so kind from a dealership. More
Awesome buying experience Salesman Shane was great professional friendly no pressure. He wanted to make sure we had full information and comfortable with the purchase price. No Salesman Shane was great professional friendly no pressure. He wanted to make sure we had full information and comfortable with the purchase price. No haggle and great inventory. Process was smooth. More
Extremely thankful Our salespeople went above what others would do at different dealerships due to our personal situation. We felt like valued customers! And, we got th Our salespeople went above what others would do at different dealerships due to our personal situation. We felt like valued customers! And, we got the vehicle we wanted - no settling! Thank you so much!!! More