Bill Luke Chrysler Jeep Dodge & Ram

My sales rep went above and beyond to get me a great car Joel, my car sales rep, not only took the time to walk me through a no pressure sales situation, he also went above and beyond to help me resolve an i Joel, my car sales rep, not only took the time to walk me through a no pressure sales situation, he also went above and beyond to help me resolve an issue I had with needing a second key for my car. This process took two weeks to resolve after I had purchased my car. Where I feel many sales reps would have ignored the issue after selling a car, Joel worked with me to find a good solution when I had a hard time getting contact with their service team. I personally think Bill Luke gives aggressive pricing on their cars and if you do buy a car ask for Joel as your salesman! More

Great customer service, reasonable price Brett Nunez and Claudio Escobedo were fantastic. They took great care of me and my son during the whole sales process and I really appreciated their Brett Nunez and Claudio Escobedo were fantastic. They took great care of me and my son during the whole sales process and I really appreciated their help! More

Quick purchase I liked the business model/pricing and the sale person was great. My complaint is their process does not differentiate from cash customers versus fina I liked the business model/pricing and the sale person was great. My complaint is their process does not differentiate from cash customers versus financing customers. I should not be stuck waiting a considerable amount of time with the lengthy time consuming financing customers. Their should be an express checkout. More

Great Service! Again! We had a great experiance today. It's been years since I took my 2000 Jeep Grand Cherokee to be serviced there. I had a great experiance then and here We had a great experiance today. It's been years since I took my 2000 Jeep Grand Cherokee to be serviced there. I had a great experiance then and here it is, years later, and the positive experiance continued eith out purchase today. Our salesman, Mr. T. Lowe, was nothing but helpful! We had to wait quite a while, but I think that should be expected when it's Memorial Day Weekend! It seems it's never a quick experiance buying a car, but I think that's ok when your dealing with pleasant people on an absolutely crazy weekend for car sales. Our financing guy, Mr. A. Gonzalez, went above and beyond to get us a better deal on our financing! We are very happy and will tell our friends. More

My experience with the sales and finance team was fantastic Bought a new Ram truck and Doug Eichhorn found the perfect truck for me and what I needed it for. This is the second truck I have purchased from Bill Bought a new Ram truck and Doug Eichhorn found the perfect truck for me and what I needed it for. This is the second truck I have purchased from Bill Luke and wouldn’t think of going anywhere else. Would highly recommend getting Doug to help anyone find the vehicle they are looking for More

Bait & switch stealership I came from Tucson two hour drive spoke to a Traci over the phone for a few days & set up a time & a price for the car & a value for my trade. Upon a I came from Tucson two hour drive spoke to a Traci over the phone for a few days & set up a time & a price for the car & a value for my trade. Upon arrival I was handed over to a different sales person not the girl I spoke with. The prices on all the cars are way more than advertised like 5-7 thousand more. The Yukon was missing floor mats a trim piece & was very dirty. Spent 2hours there for them to jack the price up & my trade was now five thousand less than I was told. A total waste of time would not recommend this stealership at all unless you want to get robbed also sales staff very rude. Also offered warm tap water & no wi-fi More

Rude, unprofessional and a waste of time Well let’s start off with arriving. My mother and I arrived mid morning about 1115 on 5/11/18. From the moment we arrived we were passed by from diffe Well let’s start off with arriving. My mother and I arrived mid morning about 1115 on 5/11/18. From the moment we arrived we were passed by from different employees without so much as a greeting. We walked the new lot, the used lot and even went inside and still no greeting. We sat at a table and waited for some sort of acknowledgement. It was only when we decided to leave that a gentleman came up to us to ask if we were being helped. We told him how long we had been waiting with not even a simple hello and that we would be taking our business elsewhere, which we did (thank you auto nation)and we bought a new car, received fabulous service. Too bad bill Luke. you lost a sale because you weren’t concerned about customer service. every customer should matter. More

Painless I would recommend this dealership purely on their advertised price. Drove from neighboring state to get the best price. Bill Luke has the best selec I would recommend this dealership purely on their advertised price. Drove from neighboring state to get the best price. Bill Luke has the best selection More

Excellent Wondeful experience and great customer service! I would recommend very highly to a friend. Salesman was very helpful and worked the deal very well for Wondeful experience and great customer service! I would recommend very highly to a friend. Salesman was very helpful and worked the deal very well for me More

Great This was the best experience by far!! Love this Bill Luke I will recommend them to all my friends!! Looking forward to my next purchase!! This was the best experience by far!! Love this Bill Luke I will recommend them to all my friends!! Looking forward to my next purchase!! More