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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

4.4
971 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 971 reviews

August 21, 2012

I found a truck I wanted online and emailed to verify that it was still there the night before we drove down from Payson. Of course, when we got there, it was conveniently sold the night before, but no More

by heather.dotson.33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amberlee
Sep 26, 2012 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Heather, it's unfortunate that you came in to find your preferred model gone off the lot, but it happens from time to time. We assure you it is not our practice to waste the time of our customers, and I'm wondering if there was any effort to get that vehicle in for you at a later date. Thanks much for your helpful feedback.

August 11, 2012

My wife and I went in on Sunday July 10 to possibly purchase a new vehicle and trade in our old one. We got the trade in price we wanted but we were still discussing the purchase price of the new vehic More

by MadeinUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
July 10, 2012

I purchased a 2010 Dodge Caliber new through the internet service and had a very pleasant experience. The sales team was great but it was the new car welcome meeting and the ongoing service which keeps me a More

by cobblo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hutchinson
Aug 13, 2012 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you for taking the time to share your experience. We greatly appreciate it. We look forward to seeing you at your next visit. Thanks, Luke S Bill Luke Chrysler Jeep Dodge & Ram

March 29, 2012

Very unprofessional salesmen. Went there to get a new work truck. The salesman had no knowledge of what he was selling. Long story short, over promised and under delivered. If want a good deal or grea More

by Sophandryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario, Chris, Kenny , Ricky & Eric Luke
April 21, 2011

The buying experience was far less stressful than any other car purchase I have ever made. ( I've made lots!) So pleasant I went back two weeks later and purchased another for the wife. We bought Jeep More

by I M Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
January 16, 2011

Our Dodge Caliber was one of thousands damaged in a Hail storm. After waiting to get in for weeks we were told it'd be there "awhile" Then were told it'd be done the next week only to be called 30 hours lat More

by aztowbum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Body Shop
August 09, 2010

The dealership worked with me to get the car that I wanted. They did response back to me on my emails. David worked with me to get the deal within what I wanted. The finance department was great also. More

by Dmoney1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
March 27, 2010

Talk about the classic used car guy stereo type. This place is full of them. I was looking at a car they had there and for some reason the sales guy stood by the back door the whole time. Thought it was More

by AvondaleDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen
December 15, 2009

just bought a new Wrangler from bill luke and couldnt be happier. had some real bad experiences @ other dealers, but this wasnt the case @ Bill Luke. Thanks to Glenn and Mark for all your help - made the Mr More

by lghorne
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
December 15, 2009

Was treated with the utmost respect during the buying process. Was given many different options to choose from with regards to financeing and was given excellent prices for other options that i chose to More

by JMiller1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Heiser, Cheryl ( service). Luke Stokebrand
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