Bill Luke Santan
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
Sales at this location are amicable. I would not recommend you buy any extended warranty or bring your vehicle in for service. The service department fails to communicate when questions I would not recommend you buy any extended warranty or bring your vehicle in for service. The service department fails to communicate when questions are asked and you as the consumer/customer have to call to validate the extent of where your vehicle is in the repair process. They do not honor any verbal agreements based on rental vehicles or attempt to provide any type of transportation services if the warranty-repair goes longer than expected, leaving the customer to figure out how to get to work and school, or other errands with no recourse. The service department does not appear to be incongruence with each other, you are directed to different parties and waiting daily for return calls on information of inquiries. I was very disappointed in the repair and service department at this location. I will not be buying another vehicle from this dealer. More
We had a great experience with Bill Luke Santan. Our salesperson, Blake C., was awesome as well as Pete and Isaac. Blake took care of us, was courteous, worked with us, explained the process and had Our salesperson, Blake C., was awesome as well as Pete and Isaac. Blake took care of us, was courteous, worked with us, explained the process and had great patience. We even financed with them because their rate was lower than my bank's loan rate. I would highly recommend them. Thank you Bill Luke Santan and your team. More
everyone kind . . you go above and beyond to help the customer Brian was our salesman! He was amazing! I would definitely recommend Bill Luck Santan ! . you go above and beyond to help the customer Brian was our salesman! He was amazing! I would definitely recommend Bill Luck Santan ! Thank you for the Good Experience.. Doreen Powers & Matt Coffman More
We had a great experience buying our 2026 ram 2500. Steven helped us and made the process very very smooth. Steven helped us and made the process very very smooth. More
The ego of the sales manager ruined the deal. Everyone understands the dealership needs to make money, but the attitude of the sales manager made me go elsewhere. Everyone understands the dealership needs to make money, but the attitude of the sales manager made me go elsewhere. More
This is the third car I’ve purchased from Bill Luke. I continue to come back because of the customer service and inventory. We worked with Spencer and he was extremely helpful. We had to leave for an ap I continue to come back because of the customer service and inventory. We worked with Spencer and he was extremely helpful. We had to leave for an appointment but they worked behind the scenes so when we got back we went straight into the closing. No waiting. As always, everyone was great More
The worst. I didn’t even buy a car here - I wanted to - but the lack of any response was super disappointing. I tried calling, leaving voicemails, texting, em I didn’t even buy a car here - I wanted to - but the lack of any response was super disappointing. I tried calling, leaving voicemails, texting, emailing, submitting inquiries through their website, and chatting with their ChatGPT over the course of two weeks and no one could be bothered to respond to me. I even escalated it to a manager, was given a voicemail, and never got a call back. I finally got a response by email from Bianca telling me that the car I was interested in, and had attempted to begin purchasing on their website, even completing the financing application online, had been sold from under me. I had asked during that two weeks if I could put a deposit to hold the vehicle while we were finalizing details - no response. They got their money from someone else and that’s why I didn’t matter. I will never do business with a company like this. If this is what they consider customer service before a purchase is ever even made, I would never want to deal with them afterward. More
My sibling got a vehicle from this dealership and I'm glad I did too. xxxx good service glad I did too. xxxx good service More
Thank you Spencer. Truly appreciate your professionalism and help throughout the buying process. Thanks again. Truly appreciate your professionalism and help throughout the buying process. Thanks again. More
I had a great experience buying my pickup there. Ramon Hernandez was very friendly and business like. Finance man- Brian- I think, was very nice and fast! All went well. Ramon Hernandez was very friendly and business like. Finance man- Brian- I think, was very nice and fast! All went well. More






