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Bill Luke Tempe

Tempe, AZ

Overview
Reviews
Vehicles
3.9
567 Reviews
From new Alfa Romeo or new FIAT models to used cars…From routine maintenance to repairs…Bill Luke Tempe, serving Phoenix, Scottsdale, and Chandler, has you covered. And, if you want to repair your vehicle yourself, we can get you any of the manufacturer-certified FIAT & Alfa Romeo parts you might need along the way. The Bill Luke Tempe auto repair and service team believes excellence is a continuous pursuit. As such we’re constantly training and retraining, and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you’ll immediately see the difference. And you don’t have to take just our word for it. Ask around. The word on our high level of customer satisfaction has spread fast. You can also visit Bill Luke Tempe in person and see for yourself our stellar lineup of new Alfa Romeo Giulia or Stelvio and FIAT models, including the 500x and 500 and 124 Spider; our impressive used car inventory; and our top-notch auto repair and service facilities. Plus, you’ll have the opportunity to meet our knowledgeable and friendly staff. You can find us easily at 7833 S Autoplex Loop, Tempe, Arizona.
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7833 South Autoplex Loop

Tempe, AZ

85284

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Showing 567 reviews

January 17, 2024

Got a great deal on a 2022 Wrangler 4xe. No pressure sales and an extended warranty for 8 years More

by sportsnut1520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stevens
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November 24, 2023

They seem a little more concerned about data analytics than selling cars. As long as you are in a seller’s market, that philosophy will work. More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
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October 26, 2023

I drove the all new Tonale. It’s all about how much 21st century you want in a dr ing experience. I personally miss the rumble of a backfire at five thousand RPM. Bill Luke prov More

by Vinnie
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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October 12, 2023

Sale portion was quick and easy. “Finance manager” was your typical jerk. More rude than usual though. Real problem was that they sold me a car with an ac that went out after a fe More

by Bill Luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
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May 01, 2023

The sales rep we had an appt with did not show, but that was to our advantage because we worked with Robert Turner who was exceptional. Knowledgable, efficient, courteous, and above all understanding of my More

by Ingeborg_schmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Turner
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April 06, 2023

Working with Joe Porter made buying a vehicle a breeze. It really was a great experience and I highly recommend working with Joe. More

by Willthackeray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Porter
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January 27, 2023

They agreed to show me a specific vehicle I was interested in purchasing and shortly after got an email saying the car was no longer available. I understand these things happen but they seemed so c More

by Brenda
Recommend Dealer
No
Employees Worked With
Eric Luke
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January 01, 2023

This dealer has no problem selling cars with BRANDED titles and NOT disclosing it to there customers.I bought a 2021 Jeep wrangler in March 2022.It was a Buyback vehicle.It ended up having a BRANDED tit More

by BILL LUKE SUCKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Seegan/Eric Luke
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Jan 04, 2023 -

Bill Luke Tempe responded

Bill Luke Tempe holds a very strict policy to the disclosure of our Factory Buyback Inventory and the Sale of these vehicles. The vehicles are advertised on our website stating they are, in fact, a Factory Buy Back Vehicle. Our website also provides a CARFAX on every vehicle, to share the vehicle history with our shoppers. Once a client visits the Dealership, we share the documents provided by the Manufacturer, stating the reason for the Buyback and what was fixed, repaired or replaced. At the time of sale, this Document must be signed, and then it is sent to the Manufacturer to initiate the additional Factory Warranty terms and coverages. At the time of sale, we also have our clients sign each page of the CARFAX to ensure the history has been read, understood, and signed by the client. The deprecation on these vehicles is the same as any other used vehicle. Bill Luke has made a very fair offer to re-purchase this vehicle, given 9 months of ownership and 20k miles of driving. Bill Luke has made every attempt to be fair and reasonable in this situation.

Jan 04, 2023 -

BILL LUKE SUCKS responded

Bill like has not attempted to do anything but continue to rip me off. They offered to buy back my jeep for a fraction Of what it’s worth. That is NOT a resolution,it’s Bill Like trying to make more money on my vehicle. As far as disclosing that my vehicle Had a bad title They never told me it had a bad title or I would have never agreed to buying it. Bill like is full of excuses and they have no problem ripping off hard working consumers. There reply is deceitful.they are calculated liars. I have lost so much money it’s unreal No help from bill Luke. They are liars and fruads

July 19, 2022

Jorge was very friendly and incredibly helpful with my sisters first car… Ask for Jorge 👍🏼 More

by Jonas Draper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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July 03, 2022

I sent requests on three different vehicles and never heard the dealership at all No emails nor any phone calls. Poor customer service More

by GregS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nine never heard from them
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