
Bill Luke Tempe
Tempe, AZ
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Awesome service! Had a great experience. All my questions were answer. Jorge Diaz helped walk us through the whole process. He was very informative on all the vehicles Had a great experience. All my questions were answer. Jorge Diaz helped walk us through the whole process. He was very informative on all the vehicles we looked at. Thank you Bill Luke Tempe. Thank you Jorge Diaz. More
The best!!!!! Easy, seamless, professional. DEBBIE DIAMOND AND KELVIN OTIS ARE THE BEST!!! THEY WOULD NOT STOP UNTIL THEY FOUND ME A CAR WITH ALL THE OPTIONS AND COLORS THAT I TOLD THEM I WANTE DEBBIE DIAMOND AND KELVIN OTIS ARE THE BEST!!! THEY WOULD NOT STOP UNTIL THEY FOUND ME A CAR WITH ALL THE OPTIONS AND COLORS THAT I TOLD THEM I WANTED. THEY WERE ETHICAL AND DID EVERYTHING THEY SAID THEY WERE GOING TO DO. ALL PROMISES WERE MET. AND THEY MADE THE TRANSACTION SO EASY AND SEAMLESS. NO BS. THEY WERE DIRECT AND TO THE POINT, OPEN AND HONEST. I COULDN’T BELEIVE HOW TRANSPARENT THIS DEALERSHIP WAS. AND IT’S TRUE, NO HAGGLE PRICES! NO BOGUS FEES! More
Overall Great Experience I recently purchased a used vehicle that I found online. I called the dealership to find out if it was still available. Bill from internet sales made I recently purchased a used vehicle that I found online. I called the dealership to find out if it was still available. Bill from internet sales made sure that he checked the floor also and not just the computer database. I really appreciate this as the day before a dealership told me a car was available only for me to arrive and have it not be there. When I arrived at the dealership I was immediately greeted by Paul who was very helpful, informative and made the car buying process feel relaxed and comfortable. I am not much for high pressure sales tactics so this was a huge plus. After a little negotiating, I left with my new (used) car and am very satisfied with my experience. If you go to Bill Luke Tempe, ask for Paul! More
Poor customer service and follow through I recently purchased a used vehicle from Bill Luke and began having problems with getting the paperwork after I picked up the vehicle. I am here in N I recently purchased a used vehicle from Bill Luke and began having problems with getting the paperwork after I picked up the vehicle. I am here in NM and have exceeded my thirty days to register the vehicle as the finance manager has still not sent it all. He will not return calls, barely answers my questions on email and all around seems disinterested in helping. All the folks I have spoke to at Bill Luke seem confused as to what the process is for me moving forward as an out-of-state purchaser. I can't be the first to purchase a vehicle from NM. More
Knowledgable and helpful I came to Bill Luke to buy a lincoln hybrid that I saw online, however after the test drive I decided that I would like a different car. Eric did a gr I came to Bill Luke to buy a lincoln hybrid that I saw online, however after the test drive I decided that I would like a different car. Eric did a great job listening to what I wanted and was able to recommend two other hybrids. I ended up getting a Ford fusion hybrid which I am very happy with. More
Best dealership experience yet! My experience at Bill Luke was unlike any other dealership experience I've had - it was downright pleasant! Every employee we encountered was so frien My experience at Bill Luke was unlike any other dealership experience I've had - it was downright pleasant! Every employee we encountered was so friendly and helpful. Eric was our salesman/general go-to person, and was so helpful and efficient! Will definitely recommend Bill Luke to friends and family in the future. More
Straight forward, smooth sale Vehicle was advertised online and they did not pressure us to add anything. Plus the whole transaction was smooth and fast. Eric Little was great to w Vehicle was advertised online and they did not pressure us to add anything. Plus the whole transaction was smooth and fast. Eric Little was great to work with. Great guy! More
Jorge made getting a car easier Jorge Diaz made getting a vechile less scary. He made the whole process nice and simple. I would recommend him to family remember and friends. Jorge Diaz made getting a vechile less scary. He made the whole process nice and simple. I would recommend him to family remember and friends. More
Jorge was a great help! Awesome service from each department I had an awesome experience at this dealer!!! Highly recommend coming here! Jorge was a great help! I will be coming back for sure, and so will my fam I had an awesome experience at this dealer!!! Highly recommend coming here! Jorge was a great help! I will be coming back for sure, and so will my family and friends. More
James B is a Rock Star! Bought a 2015 BMW 528i. It was an incredible experience. The salesman James B was a complete rockstar. I arrived at the lot and he immediately gree Bought a 2015 BMW 528i. It was an incredible experience. The salesman James B was a complete rockstar. I arrived at the lot and he immediately greeted me and exhibited just about the best sense of urgency I have experienced at a dealer. He went way above and beyond. He even made sure I got the 2nd key fob which is pretty expensive for a BMW. He answered all my questions and kept me completely informed throughout the very quick process at the dealer. The best part was that he continued to follow up with me on dealer commitments. Usually you need to continually place calls and leave voice mails. Not with James though. He was calling me regularly to update me and did everything within his power to make me happy. It was an A++++ experience. I strongly recommend you go to Bill Luke Fiat and ask for James B if you are in the market. More