Bill Luke Tempe

Poor customer service and follow through I recently purchased a used vehicle from Bill Luke and began having problems with getting the paperwork after I picked up the vehicle. I am here in N I recently purchased a used vehicle from Bill Luke and began having problems with getting the paperwork after I picked up the vehicle. I am here in NM and have exceeded my thirty days to register the vehicle as the finance manager has still not sent it all. He will not return calls, barely answers my questions on email and all around seems disinterested in helping. All the folks I have spoke to at Bill Luke seem confused as to what the process is for me moving forward as an out-of-state purchaser. I can't be the first to purchase a vehicle from NM. More

Knowledgable and helpful I came to Bill Luke to buy a lincoln hybrid that I saw online, however after the test drive I decided that I would like a different car. Eric did a gr I came to Bill Luke to buy a lincoln hybrid that I saw online, however after the test drive I decided that I would like a different car. Eric did a great job listening to what I wanted and was able to recommend two other hybrids. I ended up getting a Ford fusion hybrid which I am very happy with. More

Jorge made getting a car easier Jorge Diaz made getting a vechile less scary. He made the whole process nice and simple. I would recommend him to family remember and friends. Jorge Diaz made getting a vechile less scary. He made the whole process nice and simple. I would recommend him to family remember and friends. More

Best dealership experience yet! My experience at Bill Luke was unlike any other dealership experience I've had - it was downright pleasant! Every employee we encountered was so frien My experience at Bill Luke was unlike any other dealership experience I've had - it was downright pleasant! Every employee we encountered was so friendly and helpful. Eric was our salesman/general go-to person, and was so helpful and efficient! Will definitely recommend Bill Luke to friends and family in the future. More

Straight forward, smooth sale Vehicle was advertised online and they did not pressure us to add anything. Plus the whole transaction was smooth and fast. Eric Little was great to w Vehicle was advertised online and they did not pressure us to add anything. Plus the whole transaction was smooth and fast. Eric Little was great to work with. Great guy! More

Jorge was a great help! Awesome service from each department I had an awesome experience at this dealer!!! Highly recommend coming here! Jorge was a great help! I will be coming back for sure, and so will my fam I had an awesome experience at this dealer!!! Highly recommend coming here! Jorge was a great help! I will be coming back for sure, and so will my family and friends. More

James B is a Rock Star! Bought a 2015 BMW 528i. It was an incredible experience. The salesman James B was a complete rockstar. I arrived at the lot and he immediately gree Bought a 2015 BMW 528i. It was an incredible experience. The salesman James B was a complete rockstar. I arrived at the lot and he immediately greeted me and exhibited just about the best sense of urgency I have experienced at a dealer. He went way above and beyond. He even made sure I got the 2nd key fob which is pretty expensive for a BMW. He answered all my questions and kept me completely informed throughout the very quick process at the dealer. The best part was that he continued to follow up with me on dealer commitments. Usually you need to continually place calls and leave voice mails. Not with James though. He was calling me regularly to update me and did everything within his power to make me happy. It was an A++++ experience. I strongly recommend you go to Bill Luke Fiat and ask for James B if you are in the market. More

Great and Friendly Personal Service! I had a great experience at Bill Luke. They greeted me quickly when I arrived and helped me find a car that was right for me. Jorge went the extra mil I had a great experience at Bill Luke. They greeted me quickly when I arrived and helped me find a car that was right for me. Jorge went the extra mile and even stayed late after closing to ensure that I could drive home in the car I purchased. Stephen in Finance was also very helpful and answered all my questions. I cannot recommend this dealership enough, especially if you are missing that "personal touch" so often missing with big companies today! More

Eric was great! When we first pulled up to dealership we were approached by Eric. We already knew what car we were interested in looking @ and he found it right away When we first pulled up to dealership we were approached by Eric. We already knew what car we were interested in looking @ and he found it right away! We took it for a test drive and needed sometime to make our decision. He was available to me thru text & email to answer all my questions 😊. During the buying process he was very patient. We had a great experience due to Eric! He was always available, AUTHENTIC, and GENUINE!!! Thank you!!!!! More

Great experience Great buying experience and great price. Worked with George, he made the experience very relaxed and pleasent, helped us find what we wanted, with no Great buying experience and great price. Worked with George, he made the experience very relaxed and pleasent, helped us find what we wanted, with no delays, everything was as it should be. More