Bill Luke Tempe

Breath of Fresh Air!! After other dealers showed us cars more expensive than we wanted to spend and ignored obvious safety concerns with their vehicles, Bud at Bill Luke wa After other dealers showed us cars more expensive than we wanted to spend and ignored obvious safety concerns with their vehicles, Bud at Bill Luke was a breath of fresh air. He showed us vehicles that would work with our outside financing and even pointed out a loose bolt on the back seat on the test drive. Thanks so much for making the process easy! More

Great experience Bud in sales and Dan in finance made this a no-pressure, easy car purchase. I found the car I wanted on their website and when I got to the dealership Bud in sales and Dan in finance made this a no-pressure, easy car purchase. I found the car I wanted on their website and when I got to the dealership they took care of me. No pressure, no hassle. More

Easiest car buying experience that I have ever had! Purchasing a pre-owned Mazda CX-5 from Bill Luke Tempe was one of the easiest and least frustrating car buying experiences I have ever engaged in! Fro Purchasing a pre-owned Mazda CX-5 from Bill Luke Tempe was one of the easiest and least frustrating car buying experiences I have ever engaged in! From navigating the website to initial contact from Caroline the Internet Salesperson to Tony Cole the on-site Salesperson, it was smooth sailing. Everything was upfront, nothing hidden and no high-pressure to purchase add-ons. I would recommend this dealership and will return in the future! More

Great Experience This was my 1st time purchasing a vehicle from Bill Luke. I really liked the great customer service experience. There was no pressure, they were all v This was my 1st time purchasing a vehicle from Bill Luke. I really liked the great customer service experience. There was no pressure, they were all very friendly and professional. I will/ would refer my friends and family to Bill Luke. More

one of the most enjoyable car buying experiences I have ever Everyone from the salesman (Eric Strecker) to the finance department were very professional, listened to my questions, and never applied any pressure Everyone from the salesman (Eric Strecker) to the finance department were very professional, listened to my questions, and never applied any pressure to make a decision or add features and services to the purchase. It was probably the first pleasant car buying experience I have ever had and i have purchased over 15 cars in the last 40 years. Well done. I would recommend this dealership and this salesman specifically to anyone looking for a new or used car. I'll be back. More

Great place! James is awesome! James took care of me. He is Great! Very polite, personable bc and professional. The atmosphere at that dealership is the best out there. Everyone is James took care of me. He is Great! Very polite, personable bc and professional. The atmosphere at that dealership is the best out there. Everyone is very friendly. Great deals! I would DEFINITELY recommend to other people!! More

New experience at a dealership I write this review to give kudos to John (“From Jersey”) McCready due to his great customer service, car knowledge and over all experience dur I write this review to give kudos to John (“From Jersey”) McCready due to his great customer service, car knowledge and over all experience during the purchase of a use Honda Accord. It’s always awesome to meet people with integrity and respect to others. Also want to add that the financial department did a great job since I was able to drive out the lot on a busy Sunday, they probably expedited the purchase process because I was an out of state buyer and going to drive the car back home. Thanks John, hope to see you on the next purchase. More

Paul Minter, thank you!! This is my first new car purchase in 45 years and I could not be happier with the incredible service I was provided by Paul Minter, Sales Specialist. This is my first new car purchase in 45 years and I could not be happier with the incredible service I was provided by Paul Minter, Sales Specialist. His smile and kind introduction, "Is there someone you're looking for?", immediately I knew he was loyal and trustworthy. In the past couple of weeks, I'd visited a few dealerships and couldn't get away fast enough from the stereotypical overbearing salesmen. Paul broke that mold with his calm demeanor and attention to detail. Both Paul and Dan Kirkendall, Finance Manager, are consummate professionals and an asset to your organization. More

Buying a used vehicl Jorge Diaz was very professional. He was very courteous. The process of buying the vehicle was the easiest I've ever done. I've bought quite a few veh Jorge Diaz was very professional. He was very courteous. The process of buying the vehicle was the easiest I've ever done. I've bought quite a few vehicles in my time. Jorge was just great. More

Sales was great, service was awful! We purchased a new Fiat from Bill Luke a little over a year ago. The sales process was nice and easy and the car has been great. We recently took it We purchased a new Fiat from Bill Luke a little over a year ago. The sales process was nice and easy and the car has been great. We recently took it in for an oil change and when we dropped it off there were no visible chips in the windshield and no cracks. Eight hours later we went to pick it up and there was a crack that ran the full length of the windshield. I asked them about replacing the windshield and was told by Dan Jensen (service manager) that it is their policy not to take responsibility for cracked windows. We had a long conversation but the gist of it was I couldn't prove it happened there so it must have been my fault. It was frustrating enough that they wouldn't take responsibility for something that obviously happened when they had the car. The rude and condescending way it was handled was salt in the wound. Still love the Fiat but will never spend another dollar with Bill Luke. More