Bill Luke Tempe

Outstanding I was very pleased with how friendly and helpful everybody was, especially Shawn Hucko. He made the car buying experience painless. With his great hel I was very pleased with how friendly and helpful everybody was, especially Shawn Hucko. He made the car buying experience painless. With his great help buying this car was stress free. More

Good experience at Luke Fiat Tempe Our sales contact Tony was extremely friendly and accommodating. We had our 3 kids in tow and the played and watched kids shows in the waiting lounge Our sales contact Tony was extremely friendly and accommodating. We had our 3 kids in tow and the played and watched kids shows in the waiting lounge while we bought a great new car. More

Awesome! Such great customer service and very helpful! I was not pressured into buying anything and Bud Thomas was very informative! I definitely would recomme Such great customer service and very helpful! I was not pressured into buying anything and Bud Thomas was very informative! I definitely would recommend Bill Luke and Bud Thomas to my friends and family. More

The best car buying experience I've ever had! A huge thank you to Erik Strecker of Bill Like Fiat. I had the best car buying experience I've ever had. He was knowledgeable about the cars, helpful, A huge thank you to Erik Strecker of Bill Like Fiat. I had the best car buying experience I've ever had. He was knowledgeable about the cars, helpful, and honest from start to finish! The process was painless, and I was in-and-out of the dealership in 2 1/2 hours! I've already referred 2 family members to him, and I purchased my car yesterday. Thank you Eric! More

Fantastic & easy Went in 9/13/16 with specific vehicle in mind-came out a few hour later keys in hand! Staff was beyond helpful! Worked with Daniel Uyematsu & finance Went in 9/13/16 with specific vehicle in mind-came out a few hour later keys in hand! Staff was beyond helpful! Worked with Daniel Uyematsu & finance manager Jay Zomlefer. Both gentlemen made this a great experience. Thanks Bill Luke Fiat! More

2016 Ford Explorer Limited John "from Jersey" McCready helped my wife and me purchase a 2016 Ford Explorer Limited. John was OUTSTANDING! Helpful, personable, and most import John "from Jersey" McCready helped my wife and me purchase a 2016 Ford Explorer Limited. John was OUTSTANDING! Helpful, personable, and most importantly, honest. . . . John helped make our vehicle buying experience painless and, i hate to say it, kind of fun! Thanks John!! More

Terrible Customer Service and Salesman I bought my car back in February (maybe end of January) and when I was about to leave the lot, I noticed the wrench light was on. I told the salesman I bought my car back in February (maybe end of January) and when I was about to leave the lot, I noticed the wrench light was on. I told the salesman (who was sitting right next to me) and his response was "oh yeah that's okay they probably just forgot to turn the light off, they are really busy right now so I'd suggest calling and bringing it in another time to get that turned off." A couple of weeks later, I went onto their website to schedule this appointment, I never got a call back. My mindset is that if it's just a light that needs to be turned off, I'm not going to make it a priority to get my car in because I'm already very busy. So when my oil light came on last week, I called to make an appointment for that and noted that I'd like for the wrench light to be turned off as well. They told me I had to go to Kia (a completely different dealership) to get this fixed since my car is a Kia. So I took it to Kia and get a phone call from the service man saying that the check engine light is on because there is a broken auxiliary battery temp sensor due to someone breaking it while installing the battery. I immediately said okay I'm going to call Bill Luke because I have not touched that battery since I got the car it must have happened before I bought it. After speaking with the general manager (Steve) he was not helpful or sympathetic what so ever. I told him what happened and he said because I waited "8 months" to get this checked, there wasn't anything they could do about it. I told him that had I known something was wrong I would've taken it in immediately but since his salesman told me it was okay, I didn't make it a priority. He kept saying it was the customer's fault (me) for waiting that long to get it checked. I then asked him if I was understanding correctly, his salesman sold me a car with the wrench light on, told me it was nothing and it just needed to be turned off and now that I find out something is actually wrong with it they won't do anything to make this right. He continued to repeat himself saying that it's been "8 months" and I shouldn't have waited that long to check. This is the worst customer service I have ever received, and when I bought my car and my fiance's car the next weekend from them they can't spare the money to make something right that they did wrong? I'm completely outraged and will NEVER refer them to anyone or go there again. More

AWESOME PEOPLE!!!!!!! I have to say that my Salesman Adam West and the Finance Manager made this buying experience the best I have ever had. Adam was very patient and was w I have to say that my Salesman Adam West and the Finance Manager made this buying experience the best I have ever had. Adam was very patient and was willing to help me find a car that fit my needs. Also not once was he trying to push me into something I didn't want. I definitely recommend Bill Luke FIAT for anyone who is looking to buy a car without the stress of pushy salesmen. Thank you All at Bill Luke FIAT! More

Great car buying experience!! We had a great experience working with Tony! He got us a great price, did not hassle or pressure us to make a decision or buy quick, and was very kind We had a great experience working with Tony! He got us a great price, did not hassle or pressure us to make a decision or buy quick, and was very kind and pleasant to work with! Would definitely purchase a car from there again. More

Bill Luke Fiat vastly exceeds expectations! My old car died unexpectedly, so I had to buy a new car & take on a payment under duress. I was also home sick from work the day my search began onlin My old car died unexpectedly, so I had to buy a new car & take on a payment under duress. I was also home sick from work the day my search began online. I knew I wanted a Fiat, having researched their dependability, but had no idea where to go & get one, other than the Tempe Auto Plex was just down the street from me. I contacted several dealerships with Fiats that were only a few years old, prior to reaching out to Shawn Hucko @ Bill Luke. However, he quickly moved on my inquiry & educated me on the benefits of going with a brand new 500 Pop, due to the amazing warranty. At the end of the day, the difference was only $1500 between the used & new ones, but a huge difference in my peace of mind. Shawn is professional, knowledgable & backs up his belief, that our relationship does not end at the point of sale. I can not even express how lovely my experience was! Not an easy task when I should have been home in bed! I typically dread buying vehicles, but the Bill Luke team changed my line of thinking with their incredible customer service! Would you believe they even introduced me to their Service Dept team, who will be taking care of my maintenance & repairs going forward too? That was a first! I am so excited to have their support to help me care for this adorable car! Thank you Shawn & the entire Bill Luke team, for turning my duress, into delight! And thank you also, for thanking me for my business! I didn't expect that one either! Such a class act~ More