Bill Luke Tempe

Would Recommend My wife and I just went to this dealership to take a look at a couple vehicles and we ended up walking out of there with a brand new car. Jon Mcreedy My wife and I just went to this dealership to take a look at a couple vehicles and we ended up walking out of there with a brand new car. Jon Mcreedy "Jersey" was the salesman that helped us and he was absolutely amazing. He had a great personality, very respectable, and he happens to be a military veteran. I would definitaley recommend this dealership to you and your family. PRICES ARE EXCELLENT!!! GREAT warranty More

"Went above and beyond to meet our expectations!" From the moment we arrived, we felt our best interests were their focus. Mark Davenport was our internet guy, Dan Uyematsu our sales specialist, and From the moment we arrived, we felt our best interests were their focus. Mark Davenport was our internet guy, Dan Uyematsu our sales specialist, and Josh Rankin our finance hero! Purchasing a vehicle is high pressure, this agency made us feel they were on OUR side! More

Smooth car purchase Very impressed with our transaction... Our sales associate was Shawn Hucko... He went above and beyond to educate us on our Genesis purchase....very k Very impressed with our transaction... Our sales associate was Shawn Hucko... He went above and beyond to educate us on our Genesis purchase....very knowledgable. More

Two Cars-1 Week I had an amazing experience at Bill Luke. I had totaled my car and didn't have gap insurance. Mike Jameson worked with me to get an affordable car to I had an amazing experience at Bill Luke. I had totaled my car and didn't have gap insurance. Mike Jameson worked with me to get an affordable car to replace my last vehicle without the payment going up much more than my old payment was. The deal was quick and easy, I spent a minimal amount of time there compared to other dealerships that have taken hours before. I enjoyed my experience so much that my fiancé came the weekend after I got my car and purchased one of his own from Mike as well! Great experience, great car salesman and great service! More

No haggle pricing, but tricky financing This dealership has a no-haggle pricing approach (pricing based on KBB values) that was very welcoming and enabled me to focus my energy on learning m This dealership has a no-haggle pricing approach (pricing based on KBB values) that was very welcoming and enabled me to focus my energy on learning more about what was right about the car rather than what was wrong about it - to haggle a better price. It was very refreshing to work with my sales agent Erik, who was very knowledgeable about the used vehicle my wife and I purchased. He was very transparent, keeping us informes throughout the buying process, was very friendly, and I would definitely purchase another vehicle from him in the future. As far as the finance dept, that was a different story - not very transparent and worked to mask the cost of an extended warranty and upgraded alarm in our finance package. I did not feel very respected and appreciated during the finance discussions. My overall impression of the dealership dropped my dealer rating from a 5 to a 4 because of this aspect of our transaction. In conclusion, dealership highly recommended, just ask more questions and pay more attention when closing the deal More

Excellent - words cannot adequately describe! Tony Cole was superb! He went above and beyond to get me into the right vehicle! From now on Tony will be my first call when looking for my next vehic Tony Cole was superb! He went above and beyond to get me into the right vehicle! From now on Tony will be my first call when looking for my next vehicle. Josh Rankin was very helpful throughout the process even when that meant he needed to redraft the documents as I decided on a different vehicle. Top notch! What a pleasant experience at a dealership - quite the oxymoron - pleasant and dealership. Fair, honest, respectful, and CUSTOMER first. Bill Luke Fiat sets the standard for excellence! Thank you again. More

Professional, ethical, painless car buying experience! I purchased a used ford Edge SEL from Erik Strecker at Bill Luke recently. I must say that it was one of the most pleasant car buying experiences tha I purchased a used ford Edge SEL from Erik Strecker at Bill Luke recently. I must say that it was one of the most pleasant car buying experiences that I have ever had. Erik is extremely knowledgable and worked hard to prove to me that I was getting a fair value on the car that I was interested in. Erik is a military veteran of high integrity and listened to my needs and insured that they were satisfied. He coached me through the entire experience, realized I was a buyer with little time and compressed the entire transaction time. No pressure, no hassle....he helped me make a sound decision and even advised me away from buying a different, more expensive vehicle because he knew I was risk averse to buying a new model year. I would highly recommend Bill Luke in general and Erik Strecker in particular. More

Professional and pleasant. Our experience at Bill Luke Fiat was probably the fastest, most pleasant experience my husband and I have had in a while at a dealership. Our sales re Our experience at Bill Luke Fiat was probably the fastest, most pleasant experience my husband and I have had in a while at a dealership. Our sales rep, Tony, was not only very helpful, he was knowledgable about the vehicles we were interested in. From Tony to Josh in Finance, both were professional and helpful. We will definitely refer our friends and come back when we need to buy another vehicle. More

Painless sales experience poor follow-up The process in and out was quick, Had difficulty starting the car less than 48 hours after purchase. The issue was resolved relatively quickly. Gre The process in and out was quick, Had difficulty starting the car less than 48 hours after purchase. The issue was resolved relatively quickly. Great inconvenience and no follow-up care. Placed in a rental car on Sunday until the service department could investigate the issue on Monday. Rather than give me a car from the dealership. I lost valuable work time to pick up the car and important work documentation was accidentally left in that rental car. I am having to use my own time to recover the documents from enterprise. It is not looking promising. It has been 4 days of phone calls so far... More

great experience very professional i was doing an internet search and i came across the website for bill luke fiat. the internet salesperson was prompt with her responses (Carolyn Choa i was doing an internet search and i came across the website for bill luke fiat. the internet salesperson was prompt with her responses (Carolyn Choat). when i arrived at the dealership Carolyn introduces to Bud Thomas a salesman that actually new about the car and took the time to make sure everything was covered. After some good faith negotiation i was able to purchase the vehicle i came in for. over all great experience. i will be buying my wife a car from this dealership when the time is right. More