
Bill Luke Tempe
Tempe, AZ
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Lemon I moved to Arizona leaving all of my family in New York. I purchased my first car, which I truly believe is a lemon. Within 2 weeks of owning the car, I moved to Arizona leaving all of my family in New York. I purchased my first car, which I truly believe is a lemon. Within 2 weeks of owning the car, I felt like I was driving on rumble strips when I would accelerate. My breaks squeak so loud every time I slightly press on them. It was a used car, but I should have money sucked out of my pocket before making my first payment. I should have 5-30s on my tires and have my breaks in the yellow range. I was also give a car without a CD port, I have the eject button but no port for the CD. Long story short, within a month of owning the car, I have had 6 things wrong with it, and I no longer feel safe in this car. How do you think my dad feels about his youngest daughter drives a 2013 death trap..... let alone 2,000+ miles away from home. More
Excellent No ifs and no buts, terrified price fast delivery and exceptionally fast. They even picked me from my home and the deal was done lightning fast. No ifs and no buts, terrified price fast delivery and exceptionally fast. They even picked me from my home and the deal was done lightning fast. More
Pleasantly Surprised! NOTICE: This review is for the Sales Team Only. --- Tony was a pleasant surprise! We have been shopping for a reliable car that is affordable. NOTICE: This review is for the Sales Team Only. --- Tony was a pleasant surprise! We have been shopping for a reliable car that is affordable. We have been through 6 dealerships in a weekend. 1 of the 6 dealership was proper but still pushy. Another of the 6 dealership did not even offered to let us test drive the car... but he was ready to have us sign docs. One of the dealers refused to disclosed the pricing for 3 of the vehicle we test drove (even after asking for it several times during our interaction). The rest, well, p-u-s-h-y! We were about to postponed the car shopping after our sub-par experience. However, we came across "no Haggle price" on the internet at Bill Luke Tempe. We visited. Tony greeted us at the Lot, and inquired what vehicle we were looking to own. We told him we are not sure just yet. Tony gave us the lay of the land, and excused himself so we can peruse on our own. *hurrah* About 15mins later, Tony came out to follow up with us. We certainly felt that we were being helped by a Customer Service Advisor, and not by a pushy Sales Representative. Thanks, Tony! You Rock! More
Great Very informative and pretty much gave me what I asked for. Bud was very nice to work with. And he gave me the choices I wanted, not pushing things Very informative and pretty much gave me what I asked for. Bud was very nice to work with. And he gave me the choices I wanted, not pushing things on me. I would send anyone to go and see him. I have never liked buying a car but this was a totally new experience. I would definately go back when I am ready to buy again. More
Car buying made fun and easy! Bill Luke Fiat has a great salesman named Tony Cole. He was polite, funny, knowledgable and made the whole car buying experience enjoyable. We had a f Bill Luke Fiat has a great salesman named Tony Cole. He was polite, funny, knowledgable and made the whole car buying experience enjoyable. We had a few bumpy moments, but Tony handled it all. We drove away in my new Lexus with a great feeling and experience thanks to Tony. More
Excellent!!! After I finished all the paperwork and I bought a Ford Explorer, I had to leave the car in the Bill Luke FIAT because I had to turn in a rent car. On After I finished all the paperwork and I bought a Ford Explorer, I had to leave the car in the Bill Luke FIAT because I had to turn in a rent car. On the next day, all of sudden I changed my mind to buy a different Ford Explorer. I made a call in the morning. Then, they just made it happen. Now I'm very satisfied with my car. More
Tony at Bill Luke Fiat Worked with Tony and he was awesome! Very professional and made the experience a pleasure! He never became pushy and was awesome throughout the proces Worked with Tony and he was awesome! Very professional and made the experience a pleasure! He never became pushy and was awesome throughout the process. More
Pleasurable Experience from Start to Finish I would definitely recommend Bill Luke Fiat to anyone looking to purchase a new car. I received great service from the start. My Sales Specialist Ch I would definitely recommend Bill Luke Fiat to anyone looking to purchase a new car. I received great service from the start. My Sales Specialist Charles White was wonderful. He was personable and I did not feel pressured by any means. Charles went above and beyond to help me through my purchasing process. I worked briefly with Robert Traslavina and he was a pleasure to work with also. He was able to get the financial side of my purchase handled and I was able to secure lower financing then expected. I appreciate the friendliness Ginger provided when signing documents as well. The service center was amazing and Sigi was courteous and pleasant to speak to. Doug was also someone that I had brief discussions with & due to all of these positive interactions and a job well done, I would tell any of my friends or family to stop here 1st when searching for their next vehicle. Thank you for getting me into my 2013 Ford Fiesta. She truly is my new lime squeeze. More
We STILL do not have plates, going on 3 months. No customer service. We are still waiting for our plates. It's been nearly 3 months. Chad messed up paperwork and didn't tell us until 2 days prior to No customer service. We are still waiting for our plates. It's been nearly 3 months. Chad messed up paperwork and didn't tell us until 2 days prior to expiration. We had to go to MVD to get an extension and pay for it. No reimbursement from Bill Luke. I've contacted Eric Luke and Steve Sprute via email for help. No response. We've been there 2 times because of their errors. No compensation, no apologies, nothing. More
Kevin Landers Sales Specialist I am so.happy with my experience working with Kevin to purchase my new Fiat. I would recommend anyone who wants to buy a car to contact Kevin Landers. I am so.happy with my experience working with Kevin to purchase my new Fiat. I would recommend anyone who wants to buy a car to contact Kevin Landers. He is knowledgeable, patient and did not try to push me.into a purchase but helped me to make an informed decision. I had a great experience.working with Kevin Landers and would do it again! More