
Bill Luke Tempe
Tempe, AZ
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Worth the drive! I would buy from Bill Like Fiat again. The entire event went smoothly from fy initial contact with the internet dept with Kara. To the salesman, Charl I would buy from Bill Like Fiat again. The entire event went smoothly from fy initial contact with the internet dept with Kara. To the salesman, Charles. To financing with Ginger. Everyone was extremely friendly. When I scheduled the time to come view the car, they had it out front waiting for my arrival. Kara went above and beyond in trying to coordinate the viewing with me. Because of my busy schedule, we kept playing phone tag. Charles allowed me to view the vehicle and test drive with no pressure. I walked away from the lot without anyone chasing me down. I came back a couple of days later and purchased the vehicle from Charles. He even came in on his day off to help me. I felt financing went just as smoothly. The only disappointment was that I could not use my pre-approval through my credit union. I had to use Bill Luke’s financing to receive the advertised discount. Because of this I gave them four stars. The people I worked with received 5 stars. This is the third dealership I went to during this car shopping experience. (Peoria Nissan is HORRIBLE, talk about a bunch of sharks out to get you.) I have had my vehicle for 1 week, I am glad I chose Bill Luke. More
Stress Free and NO Pressure! I was so lucky to have purchased my car through the experience and knowledge of Bill Luke Fiat! I didn't need to go to any other dealership! Daniel U I was so lucky to have purchased my car through the experience and knowledge of Bill Luke Fiat! I didn't need to go to any other dealership! Daniel Uyematsu made the experience so much fun and he wanted to make sure I found the perfect and right car for me. The entire process was stress free and no pressure. How relaxing it was knowing I was being taken care of with superb customer service throughout the entire process. A special thank you to Nick Nevels at Bill Luke Fiat - he is the best! Everyone was courteous, friendly, very professional and you knew they were looking out for you!! More
Great team and great dealership. I wish I had read these reviews before I started shopping. After dealing with several dealers in the valley, I found out what people mean when they t I wish I had read these reviews before I started shopping. After dealing with several dealers in the valley, I found out what people mean when they talk about pushy car salesmen. Bill Tish is the only sales person I've dealt with in the past few weeks who wasn't emailing me daily with deals for cars I didn't ask about. The fact that he seemed to be more concerned in my satisfaction than landing a big sale is the reason I ultimately decided to go back and purchase my car from him. Many companies are figuring out that customer service and loyalty is more important than sales. Bill Luke seems to be ahead of the curve in this regard. More
Purchased used car - great experience Our salesman was John McCready. Two things that impressed me up front were he new his inventory (and this is a big lot) and he was knowledgeable abou Our salesman was John McCready. Two things that impressed me up front were he new his inventory (and this is a big lot) and he was knowledgeable about the cars. Unfortunately, that was not my experience with all the other dealers we visited.. He listened to what car model and features my wife and I were interested in and only showed us those models; there were five on the lot. This was our last dealer stop for the day. Every other dealer's sales person had us review every single car on their lot that was remotely in our price range with complete disregard for our interest or time. With John, we were able to quickly zero in the one we liked best. It was in better condition, had more features and lower miles than any other we saw in our 4 weeks of searching. The interesting part was they were asking $1,500 to $2K less than all the others we found. John explained instead of pricing the vehicles high and haggling, they add a smaller, fair margin, then publish the cars price on the internet. Great time and pressure saver. They reviewed multiple finance companies terms and rates to get us the monthly payment we wanted. John himself was an extremely genuine and caring individual, not to mention a great sense of humor. I highly recommend Bill Luke Fiat and John. Our overall experience was great and we love the car we purchased. More
Great experience working with Tony Cole I wanted to take a moment to thank you for reaching out via email and phone. Further, you should be commended for your outstanding customer service, p I wanted to take a moment to thank you for reaching out via email and phone. Further, you should be commended for your outstanding customer service, professional demeanor and interpersonal skills. Your warm disposition and sincere approach was greatly appreciated. You made an uncomfortable and stressful experience much more manageable. You are a five star employee and certainly serve and amaze your clients. I felt really great after the transaction. Thank you! More
Great experience Our salesman Bud Thomas was great to work with. He gave us an informative view on the vehicle we were interested in. In which we were able to purchase Our salesman Bud Thomas was great to work with. He gave us an informative view on the vehicle we were interested in. In which we were able to purchase. More
Very good experience buying our 2014 Suburban Our first communication was with Kelli Richardson through the internet. She was helpful and responsive. Upon our arrival, she turned us over to Paul Our first communication was with Kelli Richardson through the internet. She was helpful and responsive. Upon our arrival, she turned us over to Paul Minter. He was very friendly and helpful. He showed us all the 2014 4WD Tahoe's & Suburban's. After we settled on one, he let us take it for a short drive. After we decided on our Suburban, he was very efficient and helpful on getting our trade-in defined and valued. He then insured that the vehicle was properly prepped & detailed. Robert Traslavina was also very friendly and helpful in working through the finance process. Through our whole experience, we never felt pressured or uncomfortable. Our overall experience was excellent. We would definitely recommend your dealership for purchasing a high quality used vehicle at a good price. More
Great pricing. Quick service. Overall great experience Great used car pricing. The terms were negotiated prior and everyone at Bill Luke Fiat held up their end of the bargain. I was in a hurry and Chip i Great used car pricing. The terms were negotiated prior and everyone at Bill Luke Fiat held up their end of the bargain. I was in a hurry and Chip in finance got me in and out in about 20 minutes. Overall great experience and I would recommend them to anyone searching for new or used vehicles. Erik Powell More
wonderful experience They help me a lot everyone were really friendly. The price was great. I will definitely recommend this guys their interests rate was nice too. Joh They help me a lot everyone were really friendly. The price was great. I will definitely recommend this guys their interests rate was nice too. John from Jersey he is awesome. Thanks More
Great Car Buying Experience Best Deal in town. Bill, our salesman, was great! All of the other salespeople and finance people were so nice. Very happy with our purchase. Best Deal in town. Bill, our salesman, was great! All of the other salespeople and finance people were so nice. Very happy with our purchase. More