
Bill Luke Tempe
Tempe, AZ
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Amazing Value, Amazing Staff Shawn is a amazing sales assosiate. He was very knowlegable, friendly and willing to help us with any questions. We where comfortable talking to him a Shawn is a amazing sales assosiate. He was very knowlegable, friendly and willing to help us with any questions. We where comfortable talking to him and he was interested in what we had to say. We arrived knowing exactly what we wanted to look at. When Shawn pulled it up, we inspected the car and I fell in love. It was a easy decision to make, it was a great condition, full of extras and a exactly as pictured online. The website also helped a lot. I looked at many cars before our visit and had a top favorite. The website was easy to navigate and very helpful. Over all our visit was smooth, easy and all the staff members where amazing. Thanks so much! More
1st car bought at Bill Luke Fiat Researched used cars on Cars.com, narrowed down to a handful and headed to Bill Luke Fiat for test drives. Bud Thomas was my salesman who had years of Researched used cars on Cars.com, narrowed down to a handful and headed to Bill Luke Fiat for test drives. Bud Thomas was my salesman who had years of experience at many dealerships and had the patience to go over 6 or 7 cars with me. I eventually got it narrowed down to a vehicle and with his help got the deal done without any issues. My experience there was great, the staff that I worked with were very experienced and friendly and I was impressed with their professionalism and courtesy. Thanks for keeping it painless and stress free. I would recommend Bud and his dealership for anyone looking for a new Fiat or good used vehicle. More
Bought a used car and love it! What a great experience. Walked on the lot looking for a used SUV but not quite sure what make. Muzzy was extremely helpful in allowing us to see and test drive numerous makes Walked on the lot looking for a used SUV but not quite sure what make. Muzzy was extremely helpful in allowing us to see and test drive numerous makes and models and answer all the questions we had! We actually walked off the lot to think about our decision, which was welcomed as opposed to many other dealers where you feel pressured to buy. We settled on a gorgeous used BMW X5 and feel we got a great deal without being pressured at all! Not only that, Muzzy has checked in on is both numerous times to make sure we are happy with our purchase and service at Bill Luke Fiat. This is definitely a dealership we will go back to in all of our future purchases! More
Great Experience Hadn't purchased a vehicle in 10 years. Was dreading the "haggling" over price and payment terms. Was very pleased with the experience. Dealer advert Hadn't purchased a vehicle in 10 years. Was dreading the "haggling" over price and payment terms. Was very pleased with the experience. Dealer advertised the vehicle at a very reasonable price and honored the price. There was no back and forth with the finance dept trying to get more money out of me with dealer add-ons, fees etc. Jeff Jerde our salesman and the finance team were outstanding More
Great Dealership! I would highly recommend this dealership. They have a great selection and the salesman John Mcready was very helpful and great to work with. The pr I would highly recommend this dealership. They have a great selection and the salesman John Mcready was very helpful and great to work with. The prices are very good too. More
Very good experience Worked with Bruce in the purchase of my new Fiat 500c GQ and it was a pleasure. No pressure, they were very patient with my indecisiveness. Took reall Worked with Bruce in the purchase of my new Fiat 500c GQ and it was a pleasure. No pressure, they were very patient with my indecisiveness. Took really good care of me. Would definitely recommend. More
Great Buying exp - poor customer service after Purchase used vehicle went great. A few weeks later I was left stranded with dead battery. I understand it was a used car and this is Arizona -but whe Purchase used vehicle went great. A few weeks later I was left stranded with dead battery. I understand it was a used car and this is Arizona -but when doing inspection and vehicle has original battery and is a few years old--we ALL know it is about time to replace so why not just do it and not leave a customer stranded. Plus other minor things like windshield wipers since they had to be replaced within a few weeks. I called the dealer and spoke to Steve on 4th of July to express my disappointment in the money I have had to put into vehicle with just having it a few weeks. Understanding I am calling on the morning of a holiday but he said he would check inspection records and call me back. I have yet to EVER hear from the dealership. I completely understand that these are minor things- but if you saying you are going to call back and I matter, than call back!! Even if it was to say, I'm sorry for the inconvenience but we just do not cover those things. Follow through and call the customer back! Because now I have to wonder how good your word is and would this be the same scenario if I had a major problem? So how do I recommend you to someone else..I wouldn't. More
Very Pleasant I bought my used Hyundai at Bill Luke Fiat and it was a very good experience! They were very friendly and knowledgeable and it all went smooth. I bought my used Hyundai at Bill Luke Fiat and it was a very good experience! They were very friendly and knowledgeable and it all went smooth. More
Very positive!! First off I have to say...this is about my 5th car I have bought from John Mcready (1st one was at his previous employer aprox 10 years ago) that is w First off I have to say...this is about my 5th car I have bought from John Mcready (1st one was at his previous employer aprox 10 years ago) that is what started a very long relationship with John. In addition to the cars I have purchased from John, I have referred many family and friends to him. I recently found myself in the market for a car and as always I called Mr. Mcready, John invited me to come down to Bill Luke Fiat or to Look at their inventory online. After looking online I went to the dealership, this is when I was greeted by a helpful staff (while waiting for John) Short version...I purchased a car and was amazed at the DOWN TO EARTH - OLD SCHOOL SERVICE!!! The finance dept got me in and done quickly, presented the different options however NEVER PRESSURED ME!! This name Bill Luke has been around for a long time...now I know why!! More
My new Fiat 500! I met with a salesman called John McCready; he was not just knowledgeable about the car I was interested in, he was also friendly, funny and took his I met with a salesman called John McCready; he was not just knowledgeable about the car I was interested in, he was also friendly, funny and took his time to help me find exactly what I wanted. I have to say that buying my new Fiat 500 has been about the best experience of buying a car I have ever had! I would highly recommend Bill Luke and John McCready. More