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Bill Marsh Chrysler Dodge Jeep Ram

Traverse City, MI

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12 Reviews

1655 S Garfield Ave

Traverse City, MI

49686

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12 Reviews of Bill Marsh Chrysler Dodge Jeep Ram

October 12, 2009

Unprofessional, Rude, would not service a known & verifiable engine knock under warranty. The service department dropped tool in engine, ran it, potentially damaged the motor and did not do due dili More

by skizamii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Miller / Mike Owen
Nov 30, 2010 -

Bill Marsh Chrysler Dodge Jeep Ram responded

This review is third-party hearsay and has no merit. This review was not submitted by the person who brought the vehicle in for service. The review clearly states... "Said they would give an extended 4 yr/48,000 mile warranty on their work, then promptly told a potential buyer of the truck that they would not stand by it and cost me the sale of the vehicle." This could have been our competitor who was just miffed he didn't get to sell a car because we uncovered a problem or a private party upset for the same reason. There is no way to know. We have been voted as the best dealer in our area to both buy or fix cars or trucks. http://record-eagle.com/hot100 Sincerely, Dana W. Pratt III E-Business Director Bill Marsh Automotive Group 231-929-8827

May 08, 2008

I would recommend buying a car at this dealership! My salesperson Eric Cram, the sales manager Mike West and the finance manager Tammy Reid helped to make my transaction a smooth as silk. The one best B More

by christc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Reid, Mike West, Eric Cram, Bill Marsh JR, Tom Miller
2