Bill McCandless Ford

Everyone was very nice and accommodating. They made the experience very easy and stress free. I look forward to doing business with them in the future. They made the experience very easy and stress free. I look forward to doing business with them in the future. More

Truck wae scheduled for recalls and oil change. I was expecting most of the day. It was done by 11:00 Extremely satisfied I was expecting most of the day. It was done by 11:00 Extremely satisfied More

Over all I have had a lot of service of different trucks done here. They have been pretty quick and good about things. I ordered my 2024 dump truck here. Overall I’m satisfied but 4 stars because a coupl done here. They have been pretty quick and good about things. I ordered my 2024 dump truck here. Overall I’m satisfied but 4 stars because a couple reasons. One your service rate is very high and for the top rate I would expect the top service. I just had my F600 there to replace two tire pressures sensors. They were never ordered. So I took my truck in for nothing losing money. They did see it was due inspection and told me a couple things that needed addressed. I changed those parts myself and bought the parts from Ford saving $1000. I then scheduled it in for the tire pressures sensors, inspection, alignment, and tire rotation. It should have been a 4 hour job, I had the truck there at 8 am. They had it all day missing out on $750 of work that afternoon. They never completed the alignment. They did a tire rotation and tire pressure sensors in 8 hours. That is not top tier maintenance rate! The inspector failed my one tire for cupping which I looked up in the PA vehicle regulation. It passed elsewhere. I did change one that was worn from the steering item. Other than that no complaints on the many other services I have had done there. I was mad when I ordered my dump truck because they dropped my order so I had to reorder the next years model and surprise the price went up. Thats not on me that’s on Ford. The dealer also forgot to my order in for my custom dump body and surprise the price went up. So the truck cost an extra $7000. I got them to take a couple grand off. Over all satisfied and will use them again. More

Friendly helpful staff. Bonnie was great. Service was quick. No complaints all was good especially the cookies Bonnie was great. Service was quick. No complaints all was good especially the cookies More

Everyone that we spoke with was friendly and professional. The wait was not too long! professional. The wait was not too long! More

Service Team is easy to work with from scheduling appointment through work and delivery of my vehicle. appointment through work and delivery of my vehicle. More

Nice facility for servicing my motor home . Bill is a great mechanic with lots of experience Bill is a great mechanic with lots of experience More

The gentleman who assisted me was very kind. I had a nail in my tire and they took it out and repaired it for me and were able to squeeze me in and get it taken care of the same day I had a nail in my tire and they took it out and repaired it for me and were able to squeeze me in and get it taken care of the same day More

Great Service and the atmosphere was amazing as well. I would always recommend this place I would always recommend this place More

Service depart is excellent! Thorough and on target with Customer Service. Friendly, kind and professional. Would highly recommend this service team. Thorough and on target with Customer Service. Friendly, kind and professional. Would highly recommend this service team. More