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Bill McCandless Ford

Mercer, PA

4.6
41 Reviews
We do things differently at our dealership because we care about our customers. While many dealerships move on as soon as they get the sale, our approach is the exact opposite. We are here for you during the sale, and our expert service department will continue to be here to provide reliable service long after your purchase. That’s why so many customers come back to us year after year for their automotive needs. We are the local Ford dealer near Pittsburgh that serves our community. We always have been, and we always will be.
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8416 Sharon-Mercer Rd.

Mercer, PA

16137

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Showing 41 reviews

March 30, 2026

Great service great communication. The team at McCandless Ford provides a professional service at great prices. More

by gspragale
Recommend Dealer
Yes
Employees Worked With
Bonnie
Mar 30, 2026 -

Bill McCandless Ford responded

Thank you for sharing your experience with the service on your Ford F-150. We’re glad our team delivered professional care and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again. Enjoy the ride, and thanks for being part of the McCandless family!

March 30, 2026

Bill McCandless Ford is a wonderful dealership every time you go in you feel like family all the employees greet you and make sure you are taken care of. The service department is great Bonnie listened to More

by stuholler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie, Rusty
Mar 30, 2026 -

Bill McCandless Ford responded

It’s wonderful to hear our team made you feel right at home and kept communication clear throughout your visit. We’re glad the service was completed on schedule and that our transparent pricing met your expectations. Thank you for your trust and we look forward to keeping you and your family on the road. Enjoy the ride, and thanks for being part of the McCandless family!

March 30, 2026

We have been dealing here for years. Never a problem with them. Everyone has always been accomodating with our schedules. More

by PEGGYDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Roddy, Mike Roddy, Rob, Bonnie
Mar 30, 2026 -

Bill McCandless Ford responded

It’s wonderful to know that over the years we’ve been able to accommodate your scheduling needs when servicing your Ford Explorer. Thank you for your continued trust, and we look forward to assisting you again. Enjoy the ride, and thanks for being part of the McCandless family!

March 26, 2026

Amazing group of people with great work ethics we recommend them to everyone very caring More

by PALYNN1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 26, 2026 -

Bill McCandless Ford responded

What a pleasure to learn our service team made such a positive impact. We’re glad your Ford received attentive care and professional workmanship. Thank you for recommending us to others.

March 24, 2026

My 3 year battery in F 150 went bad. It was put in in august 2024, barely lasted one and a half year. This was the third battery. I paid for the first one, didn’t last. Took it back, the More

by DSRDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop
Mar 28, 2026 -

Bill McCandless Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 21, 2026

Joe was absolutely amazing and was so helpful! He saved me money while I still got everything I wanted in a vehicle! More

by happylilgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 21, 2026 -

Bill McCandless Ford responded

Thank you for sharing your five-star feedback. We’re glad our team helped you get everything you wanted while saving on your Ford purchase. Enjoy your Ford and let us know if we can assist with anything else.

March 18, 2026

Joe Mike was courteous and took care of my family quicker than I could have expected. Will be purchasing from them again. Thank you. More

by Brandon Kennedy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mike and Rose.
Mar 18, 2026 -

Bill McCandless Ford responded

It’s wonderful to hear that our team provided prompt and courteous service for your family’s used Jeep Grand Cherokee purchase. We look forward to assisting you again when you’re ready for your next vehicle. Thank you for sharing your experience.

March 17, 2026

This is the 3rd vehicle I have purchased from them and every purchase has been very Friendly and positive More

by TIMNESS21921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mike
Mar 17, 2026 -

Bill McCandless Ford responded

It’s wonderful to hear that each vehicle purchase has been positive. We’re honored to earn your trust again with your used Ford F-350. If you need anything down the road, please let us know.

March 17, 2026

I had an incredible experience at this dealership. Matt and Darien were incredibly helpful and knowledgeable, guiding me through the process of selecting the perfect vehicle for my daily needs. The st More

by emilymcdonald1017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bachman, Darien Ondich
Mar 17, 2026 -

Bill McCandless Ford responded

Thank you for highlighting how our team made your visit comfortable and guided you to the perfect Ford Explorer. We’re pleased you enjoyed our wide selection and hope your new Explorer exceeds your daily driving needs.

March 12, 2026

Stopped in today today to drive a Bronco 2-door to see if I liked it as much as I do looking at them on the road. Chase Jones (my son) at Grove City Ford referred me there since they didn't have any 2-door B More

by Kelly Jones
Recommend Dealer
Yes
Employees Worked With
Darien Ondich
Mar 12, 2026 -

Bill McCandless Ford responded

It’s great to hear you stopped by to test drive the two-door Ford Bronco in Velocity Blue. We’re pleased our team could walk you through the trim, engine, and transmission options. Thank you for the five-star review, and we look forward to assisting you again.