Bill McCandless Ford

It's a great dealership for people to go to they will help you out anyway they can to get you in the car or vehicle you want help you out anyway they can to get you in the car or vehicle you want More

Very professional staff. No problems dropping off my car and they brought it back to my office. No problems dropping off my car and they brought it back to my office. More

Very efficient. Customer focused. I would recommend this dealership to all my friends. Everyone seems to go out of their way for the customer Customer focused. I would recommend this dealership to all my friends. Everyone seems to go out of their way for the customer More

Took 2 weeks, after the first week they called with a diagnosis… one week later I called for an update, and got the same exact thing from the service manager; as if zero effort was put in for a week. Go diagnosis… one week later I called for an update, and got the same exact thing from the service manager; as if zero effort was put in for a week. Got the truck back, and still have trailer light issues. They installed a new trailer plug which was good, but it was very obvious they didn’t do any real diagnostics or check their work. The new plug was needed but I also have something else wrong with that system, I’m guessing a simple fuse is the issue. Easy to see the lack of diligence in the service department. That truck is a company truck, it’s not my money being paid to fix it, I can take it basically anywhere. There are plenty of ford dealers in the Mercer county area. To this point I always had great service at McCandless. I can’t afford to be without my truck for two and a half weeks just to get it back and still have the same issue. It’s a shame. More

Friendly and knowledgeable. Prompt response and scheduling. Waiting area is clean and have coffee ND cookies. Prompt response and scheduling. Waiting area is clean and have coffee ND cookies. More

Always treated great when I call in and also when I am having service work done there. having service work done there. More

Service was above and beyond as always great service from office staff I did have a tear scuff that was not there from the mechanic with lots of grapes left on my floor Matt, so hopefully they can prevent t office staff I did have a tear scuff that was not there from the mechanic with lots of grapes left on my floor Matt, so hopefully they can prevent that next time More

Good service, no pressure from sales people. Everyone I dealt with was very helpful and knowledgeable Everyone I dealt with was very helpful and knowledgeable More

Everyone we have been in contact with has been extremely helpful and pleasant. Our salesman very knowledgeable and answers all of my questions: with the new technology in the vehicles today....had a lot o helpful and pleasant. Our salesman very knowledgeable and answers all of my questions: with the new technology in the vehicles today....had a lot of questions! More

Reliable service, on time scheduling, several ways for drop off and pick up of your vehicle, pleasant staff, clean and comfortable waiting room. Never had a problem here in over 15 years. drop off and pick up of your vehicle, pleasant staff, clean and comfortable waiting room. Never had a problem here in over 15 years. More