Back

Bill Penney Toyota

Huntsville, AL

3.1
799 Reviews

4808 University Dr NW

Huntsville, AL

35816

Directions

By Type

Showing 799 reviews

January 26, 2020

I took my new Camry to the service department to have nitrogen added to my tires and was told that they only fill them one time per year. The tires were low when I bought it two weeks ago. On another vis More

by Neilspector
Recommend Dealer
No
Employees Worked With
George Torres
December 12, 2019

Dodge Challenger Experience We recently purchased our 2015 Dodge Challenger from Bill Penny in Huntsville. Our salesman Willie Goodlow was wonderful helping us with everything fr More

by Kearls_1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Goodlow
November 11, 2019

Service is Horrible I called to make an appointment to get the oil changed and tires rotated on my Camry and was given a date and time to come in. I arrived ten minutes e More

by shawn
Recommend Dealer
No
Employees Worked With
Unknown
October 15, 2019

Do not go to service car there!Do not use body shop.either Have had some problems back with my Celica a/c. They did add freon, but never checked for leaks. A few weeks,later,jad to bring it back. They recharge More

by Joef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth walker
August 24, 2019

Frustrated and angry Traded two vehicles and a down payment to downsize paid $40 thousand dollar for a brand new 2019 Toyota Tacoma. The vehicle is sitting in the service More

by Ripped off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Green
August 11, 2019

Service Department is Simply Horrible This past Thursday, 8 August, I brought my 2012 Rav4 V6 in for an oil change and tire rotation. When I made the appointment I specifically asked for s More

by joveal
Recommend Dealer
No
Employees Worked With
Chris Scott, Matt Conkin, Delmon Davis
August 07, 2019

Service is Awful - Quality of Work is Horrible My latest experience with Bill Penney's service department will be my last. Arrived early for an 8 AM appointment for a tire rotation and to check a l More

by bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The entire service department
August 01, 2019

Service department management is absolutely horrible Probably one of the worst Toyota dealerships I have ever experienced. Especially the management in service. My job is to travel around and go to lots More

by Donald
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Delmon
July 02, 2019

Service department is a joke I tried to get service after I bought a 2018 Toyota corolla. This was a certified vehicle with Toyota care and i had to but Penney Perks. This was s More

by Oldguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Libby and doug
March 31, 2019

BILL PENNEY SOLD US A LEMON BILL PENNEY TOYOTA OF HUNTSVILLE SOLD MY WIFE AND I A LEMON. My wife and I purchased a new 2018 Toyota 4Runner off of Bill Penney's lot Oct 2018 with More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Thornton and Jeremy Cooper and Nanie Tovar, Zack Penney, Hunter Johnson
...
15
...