Bill Penney Toyota

My experience was great and I had an amazing salesman called Alex from Bulgaria and he was very professional and got us a great deal quickly. called Alex from Bulgaria and he was very professional and got us a great deal quickly. More

Karissa was very knowledgeable and shared a lot more about the new 2026 RAV4 than other dealerships I'd called. Although she promised me the car on a particular date, only later did I find out "Toyota p about the new 2026 RAV4 than other dealerships I'd called. Although she promised me the car on a particular date, only later did I find out "Toyota production has delayed it one month." OK...On a more positive note, Karissa actually delivered the car to me out-of-state, a 1.5 hour drive, as I did not have a car! Thank you;) Karissa took her time and went over everything about the car and setup the CarPlay, GPS, etc. She was always responsive and quick to reply, via text. I did not give a 5-star review only because this is about the overall dealership. So resulting from my interactions with their Finance Department, I would highly recommend the salesperson, Karissa, but warn "Buyer Be Ware" and be sure to know your financing options (with other Lenders , also) prior to speaking with that department! I'll say no more... Thank you, Karissa, for going above and beyond!! I do love the car;) More

Extended warranty nightmare continues. I’m now trying to cancel the purchase of two extended warranties never used and found out that one was never submitted. Hopefully they will give I’m now trying to cancel the purchase of two extended warranties never used and found out that one was never submitted. Hopefully they will give me a complete refund. More

Zach Taylor was my salesman, and I honestly couldn’t have asked for a better. He was very attentive and patient. Incredibly funny too, he made a tedious task seem like a breeze. He helped me reach my desired asked for a better. He was very attentive and patient. Incredibly funny too, he made a tedious task seem like a breeze. He helped me reach my desired monthly payment with the features I was looking for in a car. I would definitely recommend him. More

I had an AWESOME experience with Bill Penney with purchasing my new car. From start to finish the process was smooth, stress free, and professional. Kris was absolutely amazing to work with- knowledg purchasing my new car. From start to finish the process was smooth, stress free, and professional. Kris was absolutely amazing to work with- knowledge, patience, and genuinely helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase. I never felt rushed or pressured which made the experience even better. If you’re looking for a dealership that values customer service and a salesperson that who truly cares, I highly recommend Bill Penney Toyota Huntsville and ask for Kris. I’m extremely happy with my new car and overall experience! More

This review is not specifically about Bill Penny. It is mostly about Toyota. The radio went out in my 2025, yes 2025 Camry back in August and the radio is still on back order. They are still selling It is mostly about Toyota. The radio went out in my 2025, yes 2025 Camry back in August and the radio is still on back order. They are still selling Camry’s so they have radios. Service after the sell is really horrible. From the same token, Bill Penny could also take one out of a new car so a customer could have a radio. Last Toyota for me. More

I had a wonderful experience with Bill Penney Toyota in Huntsville this week when purchasing two vehicles. From the top down, Zack Penney, Tim Bunch, Mario (Sales Manager), and Cheryl Arcand were the VERY Huntsville this week when purchasing two vehicles. From the top down, Zack Penney, Tim Bunch, Mario (Sales Manager), and Cheryl Arcand were the VERY best and made this process very easy. We appreciated Cheryl's experience and professionalism when selling us our vehicles and she made sure that we purchased what we wanted and ensured we were treated fairly. I will 100% do business again with Cheryl and the entire team at Bill Penney Toyota and thank you for making our car buying easy and fun! Thank you and Merry Christmas. More