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Bill Penney Toyota

Huntsville, AL

3.1
799 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 799 reviews

February 20, 2017

Toyota Camry 2016 Back in December of 2016 I brought my wife in to get a more reliable vehicle. We had spoken with Vernon Mason. He was extremely helpful and made our e More

by Chyter724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Mason
Feb 27, 2017 -

Bill Penney Toyota responded

Thanks for the great comments. Cindy Huet Customer Experience Director

February 20, 2017

God Did It I came to Bill Penney looking for a New Car in Jan. 2016. My Salesman was Vernon Mason. This wonderful salesman went out his way to make sure I left t More

by God Did It
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Mason
Feb 27, 2017 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

February 14, 2017

Purchase Toyota RAV 4 Vernon Mason was an amazing sales man, he went with us on a test drives and made sure we were happy with what we were going to purchase. He was thorou More

by Redstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Mason., Hunter Johnson
Feb 14, 2017 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

February 08, 2017

Extraordinary Staff and Buying Experience I was truly impressed with how enjoyable they made this purchase! Even after the sale, the staff continues to provide superior customer service by no More

by Cory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy & Brandon, Hunter Johnson
Feb 08, 2017 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

February 03, 2017

Excellent Mr. James Jackson was very polite and very helpful in every single way. All employees were. I just wanna thank you guys for setting this opportunity u More

by Rgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jackson
Feb 03, 2017 -

Bill Penney Toyota responded

Thanks for the great review! Cindy Huet Customer Experience Director

February 02, 2017

Wonderful Car Buying Experience This was my first experience buying a new car and I could not have had a better more enjoyable experience. Tim Bunch and Barry Womack were very knowle More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bunch and Barry Womack
Feb 02, 2017 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

January 30, 2017

Great Experience and Great Customer Service I just wanted to say thank you to Tim Bunch (sales), Randy Hayes (sales manager) and Jeremy from finance for making the purchase of my son's NEW 2017 More

by cbewing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bunch, Randy Hayes and Jeremy
Jan 30, 2017 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

January 29, 2017

Top car store in town. Our salesman Raynon spent parts of 2 days working out a deal that fit our needs. The credit office put together a deal that was hard to say no to and More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raybon, Zack Penney
Jan 30, 2017 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

January 26, 2017

Used Car Sale This had to be the Worst car deal I have ever been involved in!! I went there to look at a used car, liked it decided to purchase it, and I had a tra More

by Tator68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin in Finance, Cindy Huet, Hunter Johnson
Feb 03, 2017 -

Bill Penney Toyota responded

We are truly sorry that we were not able to exceed your expectations. We feel like we addressed your concern to the best of our ability. Thank you for taking the time to let us know how we performed. Cindy Huet Customer Experience Director

January 17, 2017

SUV purchase Big thank you to Vernon Mason, he is the most polite, patient, helpful, and honest salesperson I've ever dealt with, and I've dealt with a lot over th More

by DFerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Mason
Jan 18, 2017 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

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