Bill Penney Toyota

WOW! What a wonderful car buying experience! My husband and I decided it was time to upgrade our 2010 Honda. As we talked about which route to take we determined that we would like to get as new My husband and I decided it was time to upgrade our 2010 Honda. As we talked about which route to take we determined that we would like to get as new a model car as possible with the cash we had saved to make a purchase. We both believed that we would put our Accord EXL for sale to get the maximum amount for it rather than taking a low ball trade in offer from a dealer. We decided to be open to looking for a low mileage 2015 or 2016 vehicle. We narrowed our search to Honda Accord EXL, Toyota Camry XLE, and a Nissan Altima with a similar package. We decided to make a trip to the three dealerships in Huntsville to see what the 2016 cars had to offer. We test drove each of the vehicles and took our 2010 Honda to each location to be evaluated. At this point in the narrative I am not going to speak about the other two dealerships. My review will be of Bill Penney Toyota. To begin with, God directed our path to the dealership on a day when Mr. James Jackson met with us. We are a couple in our late 60s. We have been around the block a time or two in all those years. James Jackson was undoubtably the most knowledgeable sales person concerning his product that we have ever encountered. His personality, honesty, integrity, manners, and ethics superseded any experience we have had. Because of his knowledge and understanding of what we were looking for, he took up step by step to find the right vehicle for our situation. We traded our 2010 Honda Accord because the folks at Bill Penney Toyota gave us what we were looking for if we had sold the car on our own. We didn't have to settle for a 2015 or 2016 vehicle. We drove away in a 2017 Toyota Camry XLE with all the safety features we needed and desired. We decided to finance the vehicle and had the same exception service from Mr. Jeremy Johnson. Again, Jeremy was a class act; honest, ethical, knowledgeable and accommodating. I can wholeheartedly recommend Bill Penney Toyota as a dealership that wants your business and has made their business model one to be proud of. No wonder they are the #1 seller of Toyotas in the state of Alabama. Hats off to the owners, managers, employees, and especially to James Jackson. Thank you from the bottom of our hearts. More

Eric Mitchell It was a awesome first car buying experience. The employees at Bill Penney Toyota are very nice and efficient. I highly recommend this dealership, a w It was a awesome first car buying experience. The employees at Bill Penney Toyota are very nice and efficient. I highly recommend this dealership, a wonderful experience. More

Awesome customer service . Dalton Swinney listen to my needs and provide a vehicle that was right for my family and budget. Will tell everyone about him and my bill penny exp . Dalton Swinney listen to my needs and provide a vehicle that was right for my family and budget. Will tell everyone about him and my bill penny experience More

James Jackson is great to work with. James went above and beyond what he needed to do so I could get a good deal. He helped me find a great RAV4 for my mom and was very nice to my mom and James went above and beyond what he needed to do so I could get a good deal. He helped me find a great RAV4 for my mom and was very nice to my mom and I. Thank you James. More

Recently Purchased a New 2016 RAVA4 Cory and Jeremy are the definition of customer service. I could not have asked for a better experience. Would recommend Bill Penney to family and frie Cory and Jeremy are the definition of customer service. I could not have asked for a better experience. Would recommend Bill Penney to family and friends. More

Great sales!! I traded an older truck for a 2008 Toyota Camry. My deal only took about 20 minutes! It took longer to get it typed up than actually agree on the pr I traded an older truck for a 2008 Toyota Camry. My deal only took about 20 minutes! It took longer to get it typed up than actually agree on the price. Jeremy Gordon was very helpful. More

My purchase of Toyota Camry Gary Carlisle was most helpful. Very knowledgeable and courteous. Did not apply pressure. Just answered questions and helped in getting a reasonabl Gary Carlisle was most helpful. Very knowledgeable and courteous. Did not apply pressure. Just answered questions and helped in getting a reasonable price. Anyone interested in a new car should ask for Gary Carlisle. More

Purchasing 2016 Toyota Avalon Everyone was very personable and very customer oriented. I was considering other luxury vehicles and other brands. The Avalon is a premier car and I Everyone was very personable and very customer oriented. I was considering other luxury vehicles and other brands. The Avalon is a premier car and I was able to purchase it at a fair and reasonable price. This seemed like a win/win situation for both the dealer and myself as the customer. Thanks again. More

Wonderful experience! I purchased a 2016 Toyota Avalon XLE. My salesperson was Marlon. He went above and beyond. The entire staff was great, to include Mark, the manager I purchased a 2016 Toyota Avalon XLE. My salesperson was Marlon. He went above and beyond. The entire staff was great, to include Mark, the manager, and Jeremy in the finance department. Thanks guys! More

Toyota Highlander Gary Carlisle was extremely helpful through the entire process. He was very thorough when we were signing the papers and no question went unanswered. Gary Carlisle was extremely helpful through the entire process. He was very thorough when we were signing the papers and no question went unanswered. (This was our first time buying a car so we had a ton of questions.) When we met for the actual pickup of my highlander he showed me how to setup my audio and apps screen and also how to move the seats and readjust the outside mirrors. He was happy to answer any and all questions from the very beginning and I'm extremely thankful for all of his help! More