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Bill Penney Toyota

Huntsville, AL

3.1
799 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 799 reviews

November 11, 2015

Above and beyond -- what more could I ask? Decided, for the first time, to lease rather than buy. Bewildered at first but then went on your website to start process online. Got a call from Jaso More

by JimTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wright, Robert Sledge, Victor Callahan
Nov 11, 2015 -

Bill Penney Toyota responded

Thanks for the great review. We appreciate your business. Cindy Huet Customer Experience Director

November 09, 2015

Satisfied Repeat Customer at Bill Penney Toyota I bought a new 2015 Toyota Highlander a few days ago and I couldn't be happier with my buying experience at Bill Penney Toyota. This is the 3rd new ve More

by DRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Mason, Cindy Huet
Nov 10, 2015 -

Bill Penney Toyota responded

Thanks for the great review. We truly appreciate your business. Cindy Huet Customer Experience Director

October 27, 2015

Service department horrible ! I had taken my 2015 Tacoma in for an oil chang and tire rotation . It took 2 hours ! The next day I find a empty quart of oil wedged in between my bel More

by Matt2391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Penney, Cindy Huet
October 27, 2015

Exceeded my expectations I anticipated a long, drawn out battle to get a good price on a new Highlander. I was pleasantly surprised. I do a lot of research before making a maj More

by Squiresv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sledge
Oct 28, 2015 -

Bill Penney Toyota responded

Thanks for the great review! Cindy Huet Customer Experience Director

October 25, 2015

Best experience ever!! Bill Penney was my third stop, the previous two did nothing to help me. From sales to finance everyone went over and beyond to make sure not only that More

by Lwaldrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bunch, Victor in finance
Oct 26, 2015 -

Bill Penney Toyota responded

Thanks for the great review! Cindy Huet Customer Experience Director

October 23, 2015

car purchase Everyone involved with the purchase of our new car was wonderful to work with. Particularly Jimmy Creech. He went above and beyond to get the right ca More

by Rose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy, Victor, Marlin
Oct 26, 2015 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

October 21, 2015

Great Experience I bought a new Toyota Sienna a few days ago, and I couldn't be happier with my buying experience at Bill Penney. Our saleswoman, Aislinn, was great t More

by DS Singer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aislinn Rhudy
Oct 21, 2015 -

Bill Penney Toyota responded

Thanks for the great review! Cindy Huet Customer Experience Director

October 16, 2015

Got the vehicle that I wanted in a timely manner William Thompson did a wonderful job and I would recommend him to anyone looking for a pleasant experience in purchasing a car. He and desk manager Ma More

by dlangford2283
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Thompson
Oct 16, 2015 -

Bill Penney Toyota responded

Thank you for the great review. We appreciate your business. Cindy Huet Customer Experience Director

September 30, 2015

Great experience! Everything went well in the whole process!! They made it easy and pain-free. The van I wanted was found in a different state and delivered within 3 d More

by dentplant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creighton "Big Boy" Bloyd
September 30, 2015

Good experience for new Camry Good experience with this dealer. All my questions were answered promptly. I got the vehicle I wanted at an excellent price. I recommend the dealershi More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Creech, Mr Greene
Sep 30, 2015 -

Bill Penney Toyota responded

Thanks for the great review. We appreciate your business. Cindy Huet Customer Experience Director

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